Terraza Hotel Villavicencio

Hotels
8.1 (336 reviews)
Carrera 33 #24-119, Sector Unicentro, , Villavicencio , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great staff
Comfortable bed
Cons:
Bad smell
Insecure location

Categories

Cleanliness
6.85
There were mentions of bad smells in the room, indicating a need for improvement.
Service
8.85
The staff was described positively with remarks on their attentiveness and collaboration.
Location
7.85
Some guests expressed concerns about the safety of the area at night.
Room Quality
7.85
Mixed reviews with comfort noted but issues like unpleasant smells raised.
Amenities
8.35
Basic amenities were reported; however, some enhancement is required.
Value for Money
8.85
Overall reasonable value noted, particularly for the service received.
Food and Beverage
7.85
Food was described as basic with comments on lack of flavor.
Overall Experience
8.35
While there were several issues noted, guests also appreciated the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:36

Property Description

Luxurious Accommodation
Terraza Hotel Villavicencio offers elegantly designed rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Enjoy stunning city views from your own terrace and relax in comfort with plush bed linens and towels provided.

Relaxing Garden and Lounge
Unwind in the hotel's serene garden or socialize in the shared lounge area. Perfect for enjoying a peaceful moment or mingling with fellow guests while enjoying the complimentary WiFi available throughout the property.

Convenient Services
Experience top-notch service with 24-hour front desk assistance, room service, and tour organization to explore the beautiful surroundings of Villavicencio. Let us take care of your needs for a memorable stay.

Book your stay at Terraza Hotel Villavicencio for a delightful and hassle-free experience.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for COP 35,000 per person per night when using an available extra bed.
    People 12 years old and over stay for COP 40,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 336 reviews
Cleanliness: 6.85
Service: 8.85
Location: 7.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.35
M
Martha • extended_group • co
10
Pros:

Excelente atención

Cons:

Nada

2026-03-13 • via Nuitee
H
Henri • solo_traveller • us
9
Pros:

Ubicación

Cons:

Falta un poco de aseo en el baño y un aire acondicionado que enfríe mejor

2026-03-05 • via Nuitee
L
Liliana • couple • co
3
Pros:

La verdad, nada

Cons:

El baño estaba sucio, la atención mala, el desayuno demasiado regular para el precio

2026-02-26 • via Nuitee
J
Jeffer • solo_traveller • co
9
2026-02-24 • via Nuitee
S
Semey • couple • co
3
No hubo estancia
Pros:

Las habitaciones son cosas si
Pero lo que muestran en las fotos para todo lo que vale no, mucho desorden y presentacion en las picinas

Cons:

Las picinas no son lo que muestran en las fotos todo es muy viejo y desordenado para todo lo que vale

2026-02-23 • via Nuitee
H
Harold • solo_traveller • co
9
Muy buen hotel relación precio comodidad
Pros:

Amplio

Cons:

Parqueadero estrecho

2026-01-29 • via Nuitee
J
Javier • solo_traveller • co
8
2026-01-28 • via Nuitee
G
German • couple • co
6
Pros:

Limpio y bien ubicado, personal amable

Cons:

Imposible dormir, ruido de discoteca toda la noche hasta las 6:00 am, agua fría, TV con un solo canal

2026-01-23 • via Nuitee
A
Angel • couple • co
10
2026-01-20 • via Nuitee
L
Luisa • extended_group • us
8
good location
Pros:

I like the location of the place. Very central, nice breakfast, friendly staff, flexible, room had good size, working bathroom but it didn't have hot water.

Cons:

a bit dangerous at night . you could see homeless in the streets at night. not hot water, and we had an issue with the toilet, it wasn't flushing.

2026-01-19 • via Nuitee
D
DIANA CAROLINA • solo_traveller • co
8
2026-01-19 • via Nuitee
P
Paula Jhoana • family_with_children • co
10
Recomendado
Pros:

Excelente limpieza y amabilidad del personal, recomendadisimo

Cons:

El sector si es un poco solo en las noches para caminar de resto todo perfecto 👌

2026-01-19 • via Nuitee
T
Tamayo • solo_traveller • co
9
buen descanso y confort
Pros:

El hotel muy tranquilo, el personal muy amable y siempre dispuesto a ayudarle

Cons:

por el momento todo esta bien

2026-01-13 • via Nuitee
L
Luz Yolanda • couple • co
8
Critica constructiva
Pros:

La habitación grande y cómoda

Cons:

No había parqueadero privado, había que llamar a los huéspedes para mover el carro. En la ducha no hay agua caliente. Tuve que pedir que me hicieran cambio de tendidos porque la primera noche me tocó acostarme en tendidos usados. No hay variedad de desayunos, solo un día me complacieron con caldo de pollo pero tuve que pedirle el favor al recepcionista de la noche, Cristian para que hicieran el favor al otro día nos hicieran caldo de pollo.

2026-01-11 • via Nuitee
C
Claudia Isabel • solo_traveller • co
8
Pros:

La atención.

2026-01-10 • via Nuitee
M
munevar rodriguez • couple • co
10
Pros:

Las instalaciones, limpieza y ubicación

Cons:

El personal de la noche con mala actitud

2026-01-07 • via Nuitee
D
Doris Amparo • extended_group • co
9
2026-01-03 • via Nuitee
D
David • solo_traveller • co
1
Pros:

Nada

Cons:

Todo toalla rota mal olor en la habitación nada parecido a las fotos

2025-12-17 • via Nuitee
F
Flavio • solo_traveller • pa
3
Mal por donde lo veas
Pros:

Nada

Cons:

Todo

2025-12-12 • via Nuitee
N
Noelba • solo_traveller • co
8
Agradable
Pros:

La habitación agradable la cama muy buena la ubicación estratégica

2025-11-15 • via Nuitee