Comfort Hotel Umeå City

Hotels
Strawberry
8.3 (5166 reviews)
47 Storgatan , Umeå , se

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good breakfast
Nice staff
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.81
Several mentions of cleanliness issues, including sticky walls and doubts about bedding hygiene.
Service
9.08
Positive remarks about staff assistance with children and general friendliness.
Location
9.32
Numerous comments highlight the central location, making it very convenient.
Room Quality
7.27
Comments about some rooms feeling basement-like and issues with sound insulation.
Amenities
8.8
Many positive mentions of the gym and sauna facilities, despite some operational issues.
Value for Money
8.26
Considered affordable with decent offerings, although some basic amenities were lacking.
Food and Beverage
7.31
Mixed reviews on breakfast quality and variety, with some disappointment noted.
Overall Experience
8.58
General sentiment reflects that the overall stay was positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:46

Property Description

Riverside Retreat with City Convenience

Free Amenities Galore
Enjoy complimentary WiFi, access to a fitness center, and unwind in the sauna at Comfort Hotel Umeå City. The lobby lounge is perfect for relaxation after a day of exploring.

Delightful Dining and Convenience
Start your day with a delicious buffet breakfast and take advantage of the 24-hour reception offering a variety of refreshments and snacks. Laundry and ironing facilities ensure a hassle-free stay.

Prime Location for Explorers
With key attractions like Norrlands Opera House and Umeå Folkets Hus just a short stroll away, and Umeå University within easy reach, Comfort Hotel Umeå City is the ideal base for your adventures.

Book now for a memorable stay by the Umeälven River!

Important information:

Please note that the property does not accept cash payments.

This hotel does not accept any pets.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 100 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for SEK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs SEK 135 per day.

Location

Guest Reviews

8.3
Based on 5166 reviews
Cleanliness: 7.81
Service: 9.08
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.58
M
Miska solo_traveller fi
8
Asiallinen hintalaatusuhde.
Pros:

Erinomainen hintalaatusuhde. Hyvä aamiainen, hyvä sijainti.

Cons:

Tiesimme mitä odottaa, mutta silti yöpyminen ikkunattomassa huoneessa oli vähän creepy kokemus. Mutta sehän ei ole nukkuessa ongelma.

2026-07-11 via Nuitee
C
Caroline extended_group se
7
Ok
Pros:

Ok rum

Cons:

Krångliga elbilsladdare

2026-07-11 via Nuitee
A
Anita solo_traveller se
10
2026-07-11 via Nuitee
A
Ann-Kristin extended_group se
9
2026-07-11 via Nuitee
H
Henri solo_traveller fi
7
Pros:

Homma toimi hyvin.

2026-07-11 via Nuitee
W
W solo_traveller se
8
2026-07-10 via Nuitee
E
Eini extended_group fi
10
Onnistunut yhden yön pitstop
Pros:

Sauna. Aamupala. Isot huoneet.

Cons:

Hieman matala parkkihalli..

2026-07-10 via Nuitee
M
Marianne couple se
9
2026-07-10 via Nuitee
J
Jukka solo_traveller fi
8
Pros:

Siisti ja viihtyisä

Cons:

Meillä oli kaksi huonetta varattuna ja piti olla vierekkäiset, huoneiden välissä oli pitkä matka ja iso käytävä, huoneisiin oli ilmoitettu viisi yöpyjää mutta pyyhkeitä ja petivaatteita oli vain neljälle. lattiat äänekkäät kun yläkerrassa juostiin.

2026-07-10 via Nuitee
L
Lukas solo_traveller se
3
dåligt ! kommet INTE rekommendera eller återkomma då det finns stort utbud av hotell att välja bland .
Pros:

ordinärt boende

Cons:

Fast rummet var städsy och ledigt fick jag betsla en extra avgift för att endast byta om på rummet .
Mkt oerfaren personal med ett otrevligt bemötande .

2026-07-09 via Nuitee
M
Minni solo_traveller fi
10
2026-07-09 via Nuitee
R
Räsänen solo_traveller fi
9
2026-07-09 via Nuitee
J
Jaakko family_with_children fi
9
2026-07-09 via Nuitee
K
Kid couple fi
9
Hit kommer vi igen
Pros:

Rent och snyggt. Rummet var rymligt och ljust och hade trevlig inredning. Sängarna var toppen. Att personalen talade svenska uppskattar jag. Morgonmålet var bra och rikligt.

Cons:

Körningen till bilparkeringen är inte lätt med en större bil. Utan 360° kamera kunde det ha gått på tok. Utrymmet för morgonmålet kändes ganska litet.

2026-07-09 via Nuitee
L
Lasse solo_traveller no
10
Pros:

Beliggenheten 👍

2026-07-08 via Nuitee
A
Anton solo_traveller se
8
Pros:

Fina och fräscha rum.

2026-07-08 via Nuitee
T
Tuukka family_with_children fi
9
2026-07-08 via Nuitee
K
Kimmo solo_traveller fi
9
Pros:

Helppo tulla . henkilökunta oli ystävällinen.

2026-07-08 via Nuitee
M
Marie solo_traveller se
10
Pros:

Älskar comfort hotell city😍😍😍

2026-07-08 via Nuitee
åsa solo_traveller se
6
2026-07-08 via Nuitee