Comfort Hotel Umeå City

Hotels
•
Strawberry
8.3 (4948 reviews)
47 Storgatan , Umeå , se

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Good breakfast
Nice staff
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.81
Several mentions of cleanliness issues, including sticky walls and doubts about bedding hygiene.
Service
9.08
Positive remarks about staff assistance with children and general friendliness.
Location
9.32
Numerous comments highlight the central location, making it very convenient.
Room Quality
7.27
Comments about some rooms feeling basement-like and issues with sound insulation.
Amenities
8.8
Many positive mentions of the gym and sauna facilities, despite some operational issues.
Value for Money
8.26
Considered affordable with decent offerings, although some basic amenities were lacking.
Food and Beverage
7.31
Mixed reviews on breakfast quality and variety, with some disappointment noted.
Overall Experience
8.58
General sentiment reflects that the overall stay was positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:46

Property Description

Riverside Retreat with City Convenience

Free Amenities Galore
Enjoy complimentary WiFi, access to a fitness center, and unwind in the sauna at Comfort Hotel Umeå City. The lobby lounge is perfect for relaxation after a day of exploring.

Delightful Dining and Convenience
Start your day with a delicious buffet breakfast and take advantage of the 24-hour reception offering a variety of refreshments and snacks. Laundry and ironing facilities ensure a hassle-free stay.

Prime Location for Explorers
With key attractions like Norrlands Opera House and Umeå Folkets Hus just a short stroll away, and Umeå University within easy reach, Comfort Hotel Umeå City is the ideal base for your adventures.

Book now for a memorable stay by the Umeälven River!

Important information:

Please note that the property does not accept cash payments.

This hotel does not accept any pets.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 100 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for SEK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs SEK 135 per day.

Location

Guest Reviews

8.3
Based on 4948 reviews
Cleanliness: 7.81
Service: 9.08
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.58
S
Stig • solo_traveller • fi
8
Pros:

Centrala läget var utmärkt och bra med bilgaraget

Cons:

Wc borsten bör bytas

2026-05-01 • via Nuitee
M
Monica • couple • no
6
Pros:

Nært sentrum . Fine rom.

Cons:

Kø ved treg kaffemaskinen.
Kun ikke åpne vindu var dårlig luft.
Sku vært minibar..

2026-04-30 • via Nuitee
A
Ari • solo_traveller • fi
10
2026-04-29 • via Nuitee
D
David • extended_group • gb
10
Good location and great value. Super service and comfortable rooms
Pros:

Great choice of hot and cold food- cereals for the kids. Although the self serve coffee machine ran out before the end of the breakfast service

Cons:

As above- resupply the coffee machine before it runs out. We would liked to have used the sauna but the opening hours were restrictive

2026-04-29 • via Nuitee
• solo_traveller • se
9
2026-04-29 • via Nuitee
A
Annkristin • solo_traveller • se
10
2026-04-28 • via Nuitee
• family_with_children • se
7
2026-04-27 • via Nuitee
• solo_traveller • se
9
2026-04-27 • via Nuitee
E
Edilma Maria • family_with_children • se
7
Väldig ren , bra frukostbuffé, tyst.
Pros:

Mycket bra frukosten. Dock sängen var lite hård, men bra storlek. Bra toalett och duch.

Cons:

Säng var lite för hård.

2026-04-27 • via Nuitee
• solo_traveller • se
10
2026-04-26 • via Nuitee
M
Magdalena • solo_traveller • pl
3
Worst breakfast ever
Pros:

The bed was comfortable

Cons:

Breakfast was terrible, lowest quality possible, the coffee was the worst ever. Rooms with no window is lack of respect to human beings dignity. The price at the check in counter higher than on booking com

2026-04-25 • via Nuitee
• family_with_children • se
10
2026-04-25 • via Nuitee
R
Rahaf • solo_traveller • no
10
2026-04-25 • via Nuitee
C
Charlotte • family_with_children • se
8
Bra hotell mitt i stan
Pros:

Nära stan, bra frukost och bra hotellrum

2026-04-25 • via Nuitee
• couple • se
5
2026-04-25 • via Nuitee
L
Lindström • extended_group • se
10
2026-04-24 • via Nuitee
C
cagri • solo_traveller • tr
10
Pros:

The hotel is good in terms of location and service, the rooms generally have no window, keep that in mind.

2026-04-24 • via Nuitee
A
ANNIKA • solo_traveller • se
7
2026-04-24 • via Nuitee
• family_with_children • se
7
2026-04-23 • via Nuitee
• solo_traveller • se
9
2026-04-23 • via Nuitee