Cook's Club Hersonissos Crete

Hotels
9.2 (486 reviews)
Eleftheriou Venizelou Street 122 , Hersonissos , gr

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Modern design
Friendly staff
Good food options
Great location
Lively atmosphere
Cons:
No lactose-free options
Noisy rooms
Amenities issues noted

Categories

Cleanliness
8.18
The room was cleaned, but the floors were not washed and there was sand in the room for an entire week.
Service
9.65
The staff were friendly, attentive, and helpful throughout the stay.
Location
10
The hotel is centrally located with easy access to local shops and beaches while being quiet inside.
Room Quality
8.64
The rooms were modern but had noisy beds that affected the quality of sleep.
Amenities
9.17
Good facilities including two pools and events, but issues with sunbed reservations.
Value for Money
9.13
The pricing for amenities and food was reasonable relative to quality.
Food and Beverage
9.68
The food was outstanding with a large breakfast selection and good quality overall.
Overall Experience
9.17
A modern hotel with a lively atmosphere that is connected to the community.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:29

Property Description

Luxurious Accommodations
Indulge in one of our 140 stylish rooms, apartments, or studios, each equipped with modern amenities for your comfort and convenience.

Gourmet Dining Experience
Savor a culinary journey at Cantina Restaurant offering a delectable selection of European, Mediterranean, and International cuisine. Unwind with signature cocktails at Captain Cook Bar.

Relaxation and Recreation
Enjoy ultimate relaxation at our spa with an indoor pool, or stay active at the on-site gym. Take a refreshing dip in the outdoor swimming pool or head to the nearby beach for some sun and sand.

Book now to experience the perfect blend of luxury, comfort, and entertainment at Cook's Club Hersonissos Crete.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Oct 31, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Sat, Oct 31, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

9.2
Based on 486 reviews
Cleanliness: 8.18
Service: 9.65
Location: 10
Room Quality: 8.64
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.68
Overall Experience: 9.17
S
Sharon extended_group il
9
2026-09-05 via Nuitee
E
ELAD couple il
9
היה פשוט נהדר, תמורה נהדרת למחיר. זאת הפעם השניה שלנו במלון הזה וללא ספק שנגיע לפעם שלישית שם או במלון אחר של הרשת.
Pros:

המלון מאוד נקי, צוות המלון מאוד אדיב ונחמד, ארוחת הבוקר הכלולה הייתה נהדרת.
גם האוכל הנוסף שהוא בתוספת תשלום היה נהדר. חדר הכושר במלון הוא טוב ויש הרבה אופציות למתקנים, המיקום של המלון הוא טוב מאוד קרוב לים ולרחוב הראשי, הבריכה נהדרת, גדולה, נקייה, עם הרבה מיטות שיזוף.

Cons:

המזגן אצלנו בחדר לא קירר מספיק.

2026-09-05 via Nuitee
L
Leone solo_traveller ie
8
Pros:

A really good location along the main street. Despite having a room close to the road, we didn't experience any noise at all. All staff members were amazing, especially the reception staff. The breakfast had a good selection of foods. I liked that we could change our pool towel throughout the day if needed. I enjoyed the DJ in the afternoons.

Cons:

I really don't think this hotel is worth the price we paid. For this reason, I wouldn't return. We expected it to be of higher quality considering the brand and the price point.

Rooms were poor quality. No shampoo or conditioner provided. No tea/coffee or a kettle in the room. The shower was old and there was a large crack in the glass surrounding the shower. The cleaner attended everyday (we stayed 6 nights), however she didn't take/clean/replace any of the used glasses from the room.

We were advised you can't reserve sunbeds and the staff would take them if seen on the sunbeds. This was correct until about 10am, but after this people leave their towels on the sunbeds and they aren't removed for the rest of the day. On our check in day, we arrived at 11am and sat by the pool from 11-3pm on chairs by the restaurant as there were no sunbeds. I saw sunbeds with towels left on them for hours at a time while people left the complex or went up to their rooms etc - very frustrating considering there's plenty of room for more sunbeds or beanbags around the pool area.

2026-09-05 via Nuitee
H
Haidan Lihad couple il
10
מושלם
Pros:

מלון מושלם במיקום מעולה
צוות אדיב ביותר
אווירה מושלמת עם די ג'יי בבריכה
אין ספק שנחזור לשם שוב

2026-09-03 via Nuitee
T
Tamara couple nl
9
We love coming here, the vibes are good and staff is friendly. There are many different rooms to choose from. Location n
Pros:

The atmosphere and friendly staff.

Cons:

Would love to see more vegan options at breakfast.

2026-09-03 via Nuitee
A
Amit couple il
10
Pros:

מתקנים טובים, מיקום מעולה וצוות המלון מקצועי ונחמד מאוד.

2026-09-03 via Nuitee
P
Pietro Giorgio couple it
10
2026-08-26 via Nuitee
N
Naama extended_group il
8
2026-08-25 via Nuitee
M
MEASAR couple il
10
2026-08-25 via Nuitee
S
Simhon couple il
10
2026-08-19 via Nuitee
A
Anna-maria extended_group at
9
Ich würde ein zweites mal kommen und es weiter empfehlen . Perfekt für Junge Leute
Pros:

Sehr nettes Personal,hervorragendes Essen ,

Cons:

Klima Anlage funktionierte in der Nacht nicht durch gehend .

2026-08-17 via Nuitee
F
Fahad couple gb
10
Perfect wouldnt change it for anything.
Pros:

Everything! All staff members and especially Erika

Cons:

Nothing

2026-08-07 via Nuitee
M
Maor couple il
10
2026-08-05 via Nuitee
O
Oloyede couple gb
9
2026-08-05 via Nuitee
גיל שקד solo_traveller il
10
2026-08-02 via Nuitee
K
katya extended_group il
7
Pros:

ארוחת בוקר בסיסית האיזור של הבריכה אחלה ויש דיגיי כל יום ונמצא במיקום מרכזי ויש תחנת אוטובוס ממש קרובה

Cons:

החדר לא ברמה גבוהה מרגיש קצת כמו חדר באכסניה הריהוט זול הוילון לא אטום מספיק לשמש

2026-08-02 via Nuitee
F
Footprints300732 Family
10
Amazing hotel second stay here we will be returning next year 🤩
Pros:

This was our second stay at Cook's Club, and once again it exceeded all our expectations. Everything was perfect from start to finish. The location is ideal, the hotel is spotless, and every member of staff was friendly, welcoming, and always happy to help.

Our room was lovely, comfortable, and cleaned to a very high standard every day. Fresh towels were provided daily, and everything was kept spotless throughout our stay.

A huge thank you to Stravos, Erika, Adonis, Naysika, and all the team for making our holiday so special. Their exceptional service and warm personalities really made a difference. The cleaners worked so hard, and the chefs served delicious food throughout our stay.

Breakfast was excellent with a huge variety to choose from each morning. The cocktails were delicious, and the bar staff were brilliant—always friendly, attentive, and happy to recommend drinks. The DJ created an amazing atmosphere every day, and the massage was one of the highlights of our holiday—so relaxing and well worth it.

The sun loungers were really comfortable, making it easy to relax by the pool all day. We had another unforgettable holiday and are already looking forward to returning next year. We would highly recommend Cook's Club to anyone looking for a fun, relaxing, and memorable stay. Thank you to everyone for another wonderful holiday!
Gary, Jo, Chloe and Lottie 😊

2026-07-31 via Tripadvisor
N
Nuala74 Friends getaway Kingston-upon-Hull, East Riding of Yorkshire, England
6
This is a Party Hotel not Chic & Cosy as advertised!!!
Pros:

After visiting Cooks Club In Rhodes last year, we loved the brand; unfortunately, the brand didn’t live up to our expectations this time. I’ll start with the positives first: Stylish, clean, with a boho vibe as expected. The food is excellent and staff are attentive. It’s in a great location, close to the sea from with lots of nice restaurants nearby. Now for the negatives: It’s supposed to be a chilled place to stay but honestly, you cannot relax during the live DJ sets from 1-6pm each day. I mentioned this to staff and they said it’s advertised as a ‘lively hotel’ (so is it chilled or lively - make your mind up!) The music was so loud during the day to the point you couldn’t hear yourself speak. The music played in the morning up until the DJ comes (which is 1-6pm each day) was easy and relaxing (Chill House). The average age group is 18-25. Mostly young, immature groups of lads. We were woken by rowdiness in the early hours. We witnessed 14 lads who decided to throw ice from a bucket at one another who were close by us on the grassed area at the side of the bar. The hotel also allow passing public into the resort, but say they’re not allowed to use the sun loungers; whilst they did move some chancers on, a lot slip through the net and enjoy a day for free. The restaurant is more like a cafeteria, it’s definitely not à la carte as advertised. You order your food at the counter and have to collect it yourself. We came to an adults only hotel - we didn’t expect to be surrounded by mostly roudy teenagers. There were too many ball games in the pool with lots of inconsiderate splashing, my drink went over twice with not so much as an apology. We did mention about the very loud music and a member of staff did come to address it, however she was very firm in her stance by reminding us that it’s clearly advertised as a lively hotel. Disappointing stay, but we made the most of it.

2026-07-30 via Tripadvisor
7
742mohamadt Friends getaway Haifa, Haifa District
10
An Unforgettable Experience Every Time
Pros:

I've been coming to this hotel for four years in a row, and there's a reason I keep choosing it every summer. I've stayed in different room types over the years, and every visit has been a great experience. In fact, many of my friends now come here every year too because they love it just as much.

The hotel has a modern feel, the rooms are always very clean, and everything is well looked after.

One of my favourite things is the atmosphere around the pool. It's relaxed, young, and full of good vibes. The DJ always plays great music, and it's the perfect place to spend the day, whether you want to chill or have a drink with friends.

What really makes this hotel stand out is the people. Everyone, from the kitchen staff to the bartenders, the waiters, and every other member of the team, is incredibly friendly, polite, and always happy to help. You can genuinely feel that they want every guest to have the best holiday possible.

A special thank you to **Erika** from Guest Relations. She is one of the reasons this place feels so welcoming. She's always smiling, approachable, and genuinely cares about the guests. It's people like her who make you want to come back year after year.

I'd also like to thank **Stavros**, the hotel manager, for leading such an amazing team. The excellent service and welcoming atmosphere throughout the hotel are a reflection of the great job he and his team do every day.

After four years, I can honestly say this hotel feels like a second home during my holidays. I already know I'll be back again next year.

2026-07-28 via Tripadvisor
P
P1692DX_ Couples
10
Great Hospitality !
Pros:

We had a wonderful stay!
The hotel was spotless, the staff was friendly and always willing to help, and the service was excellent. Everything was well organized and made us feel truly welcome. We would be happy to stay here again !!

2026-07-27 via Tripadvisor