Neue Post Apartments

Hotels
Independent
7.2 (19 reviews)
Schloßplatz 2a, Zell am See, 5700 , Zell am See , AT

Pets allowed

Facilities

Health or beauty spa nearby
Free WiFi
Luggage storage
Ski storage
Wheelchair accessible
ATM/banking
Hiking/biking trails nearby
Ski storage
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Central location
Pool access
Cons:
Poor cleanliness
Unhelpful staff
No cleaning service
Lack of kitchen utensils
Rooms too hot
Security concerns
Value for money

Categories

Cleanliness
2
Multiple guests complained about the lack of cleanliness, noting the presence of spider webs and dirty shared access areas.
Service
2.5
Guests reported poor service, with unaccommodating staff behavior and no cleaning or towel change during their stay.
Location
7
While the central location was appreciated and considered a positive aspect, other issues negated the overall experience.
Room Quality
3
Guests expressed dissatisfaction with the room quality, noting the hot and stuffy environment, non-functioning tumble dryer, and noise.
Amenities
4
The pool access was mentioned as a good feature, but the lack of kitchen implements and secure doors lowered the rating.
Value for Money
2.5
Guests did not feel they received good value for their money due to the many inconveniences and issues experienced.
Food and Beverage
5
No specific mentions of food and beverage services were made, thus the rating is neutral based on available information.
Overall Experience
2.5
Guests had a mainly negative overall experience, with a high likelihood of not recommending or revisiting the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 08:19

Property Description

Recreational Opportunities and Amenities
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and ski storage.

Buffet Breakfast and Featured Amenities
Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include multilingual staff, luggage storage, and laundry facilities.

Individually Decorated Guestrooms and Convenient Location
Make yourself at home in one of the 7 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. With a stay at Neue Post Apartments, you'll be centrally located in Zell am See, within a 10-minute drive of Saalbach-Hinterglemm Ski Resort and Zell am See Leisure Centre.

Important information:

  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.2
Based on 19 reviews
Cleanliness: 2
Service: 2.5
Location: 7
Room Quality: 3
Amenities: 4
Value for Money: 2.5
Food and Beverage: 5
Overall Experience: 2.5
I
i.d. family
6
Pros:

Das Apartment war ganz ok. Leider war das Besteck in der Lade sehr verschmutzt.
Ab 4 uhr morgens muss man die Fenster schließen da direkt unterhalb die Anlieferung für den Billa ist und man jeden Rollwagen sehr laut hört.

2020-08-17 via Nuitee
H
Herbert
6
Pros:

Zentrale Lage, nettes Aparement, jedoch sehr laut, da genau über Billa. Ab 5:45 Uhr Anlieferung mit LKW für die Billafiliale.

2020-08-02 via Nuitee
V
Verified traveler family
2
Pros:

Pésimo trato en un apartamento lúgubre donde supuestamente íbamos a abonar 101 euros por noche,al menos eso contratamos con Expedia. Nada más lejos del esperpento,llamamos a Expedía y nos remite al Apartamento,se lo decimos al hotel y culpa a Expedía. Conclusión, nos añaden al precio 75 euros de limpieza en una noche,algo inaudito teniendo en cuenta que allí no se limpió desde el plistoceno.
Pondremos queja formal puesto que es ultrajante que cobren por un sitio tan mediocre como si fuera el Hilton.

2020-07-26 via Nuitee
E
Estíbaliz family
2
Pros:

Es un apartamento sin ascensor, sucio, viejo,lleno de telarañas y las sillas rotas y con manchas sospechosas.El grifo de la cocina estaba totalmente roto
Nos dejaron un tenedor y dos cucharas para 3 personas, si gel de ducha y para colmo, nos cobraron 75€ extra, de gastos de limpieza.
El hotel no se hizo responsable y expedía de momento, tampoco.
Nos ha dejado una sensación de engaño absoluto
Espero que al menos nos reembolsen los 75€

2020-07-26 via Nuitee
V
Verified traveler
8
Perfecte ligging
Pros:

De ligging van het hotel is perfect en de mensen zijn aardig.

2020-03-12 via Nuitee
V
Verified traveler partner
8
Pros:

Preis Leitung, insbesondere für 4 Personen ist super! Zwei haben auf einer Schlafcouch im Wohn-/Esszimmer geschlafen, zwei in einem separaten Schlafzimmer. Lage ist super zentral. Skiraum ist im Hotel auf der gegenüberliegenden Straßenseite. Dort kann man für 12 EUR auch den Spa-Bereich nutzen - dafür muss man halt über die Straße gehen.

2020-03-06 via Nuitee
V
Verified traveler family
10
Pros:

Läge, till lift, stad och buss.
Prisvärt boende. Bra service på hotellet.

2020-02-16 via Nuitee
V
Verified traveler
10
Pros:

The apartment is in a great position for easy access to the town and all the amenities

2020-01-30 via Nuitee
V
Verified traveler family
8
Pros:

Det var utmärkt service vid incheckningen och vi fick tillgång till pool och relaxavdelning på huvudhotellet. Det ligger mitt i Zell am See nära till allt.

2019-08-18 via Nuitee
M
MiaoChuan
4
Pros:

沒有電梯,外面走道臭臭的。

2019-08-17 via Nuitee
Y
youngsuk
6
별로 마음에 안들어요
Pros:

우선 첼암제지역은 중동사람들 천지입니다. 감안하시고요 호텔앞 마트에도 할렘마크인증 제품만 판매합니다. 술과 담배는 안파니까 다룬데가서 사와야합니다.

문제는 호텔입니다. 처음예약할때 예약금액대로 했는데 갑자기결제는 약90유로정도가 더 추가됩니다. 이유는 청소비라는데 엄청납니다. 그래서 호텔닷컴측에 항의해서 무료할인티켓 80유로짜리 받았는데 만약 호텔에서 더 결제하면 강력하게 호텔닷컴측에 항의하세요.
꼭 확인해보시기 바랍니다

그거하나빼고는 마움에 듭니다. 호텔측 리셉션에서 체크임하고 바로앞 건물이라 편하고 주차는 바로위 주차장에 주차하면 되는데 높이는 2.2미터로 9인승도 충분히 들어갑니다.

2019-08-13 via Nuitee
V
Verified traveler family
8
Pros:

very Friendly hostess. Good location.
Good Facilities free Public Traffic

2019-07-31 via Nuitee
V
Verified traveler family_with_children
10
Pros:

everything is good. perfect. no complaint

2019-06-09 via Nuitee
S
sean
8
the magnificent seven
Pros:

There were seven of us on a quick break.We realy enjoyed the trip.The young man receptionist / bar man was excellent.

2019-05-23 via Nuitee
J
Johan
8
Centralt billigt boende.
Pros:

Ganska enkel lägenhet men helt ok, rent och fräscht och mitt i centrala Zell am see.
Nära till allt även skidliften, ca 5 minuter promenad.
Parkering finns i huvudhotellet alldeles intill och även frukost finns att köpa där ( 15€ ).
Riktigt bra valuta för pengarna.

2019-02-18 via Nuitee
V
Verified traveler
8
Prima appartement, centraal gelegen
Pros:

Prima appartement

2019-02-17 via Nuitee
B
Brendan
10
Zell am See apartment
Pros:

We had an amazing time in a very well equipped apartment in the most picturesque village. Highly recommended

2019-01-02 via Nuitee
V
Verified traveler
10
Centrale e comfortevole
Pros:

Ottima posizione veramente al centro di Zell Am See. Appartamento abbastanza spazioso e comfortevole

2018-09-03 via Nuitee
M
Merete
10
Fantastisk imødekommende velkomst.
Pros:

Fantastiks velkomst i receptionen på Hotellet. Blev af den meget venlige dame fulgt over til lejligheden, der var beliggende i naboejendommen. God lejlighed med ovn og køleskab. Var dog lidt skuffet over "byen". Havde været der mange gange for 25 - 30 år siden. Var dengang lidt mere "Østrigs" efter vores opfattelse.

2018-08-30 via Nuitee