Spring River Ebbsfleet by Marston's Inns

Hotels
•
Marston's Inns
8.6 (4600 reviews)
Talbot Lane , Gravesend , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Inconsistent cleanliness
Issues with food quality

Categories

Cleanliness
7.85
Mentioned issues with room cleaning frequency and table cleanliness.
Service
9.35
Consistently positive feedback about the friendliness and helpfulness of the staff.
Location
8.85
Good location with easy access to nearby amenities.
Room Quality
8.85
Overall positive sentiment regarding room comfort and amenities.
Amenities
8.35
Some guests mentioned a lack of certain amenities like daily cleaning and on-site dining options.
Value for Money
8.85
General sentiment indicates reasonable pricing, despite some complaints.
Food and Beverage
7.85
Mixed reviews regarding the quality of food, specifically cooked breakfast.
Overall Experience
8.85
Majority of feedback is positive, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:46

Property Description

Luxurious Accommodation

Spring River Ebbsfleet by Marston's Inns, located in Gravesend near Ebbsfleet International Train Station, offers a 4-star experience with a beautiful garden and a welcoming 24-hour front desk. The rooms are elegantly furnished with modern amenities like a kettle and a private bathroom, ensuring a comfortable stay for guests. Some rooms even feature a cozy seating area for relaxation.

Delicious Breakfast Options

Start your day right with a delicious cooked breakfast served every morning at the hotel. The perfect way to energize yourself before exploring the nearby attractions like CycloPark or the Bluewater Shopping Centre.

Convenient Location

With easy access to transportation, including the train station just a stone's throw away, exploring the wonders of Central London or Stratford is a breeze. And with bike storage available on-site, guests can conveniently venture out for a ride around the picturesque surroundings.

Book your stay at Spring River Ebbsfleet by Marston's Inns for a delightful and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4600 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
B
Becky • extended_group • gb
10
A very comfortable, stress free stay.
Pros:

Staff were all friendly, helpful, polite and professional. Rooms were modern, clean and comfortable.

Cons:

Nothing to report.

2026-02-14 • via Nuitee
M
Marion • solo_traveller • gb
9
Great hotel
Pros:

Clean, good location

Cons:

Nothing stayed here on several occasions now. Great location, clean and lovely staff

2026-02-13 • via Nuitee
S
Sara • family_with_children • gb
10
Pros:

I always stay here when visiting family, all staff are lovely especially Gemma she is always extremely helpful. The rooms are clean & the beds are comfortable.

Cons:

Nothing

2026-02-13 • via Nuitee
V
Vivian • couple • gb
10
2026-02-13 • via Nuitee
F
frampton • couple • gb
9
Very pleased, very comfortable, would definitely stay again 😀
Pros:

Friendly staff upon arrival, nice and clean, good size room, very comfortable 👌

Cons:

Nothing I didn't like

2026-02-12 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Good breakfast. Good parking facilities.

Cons:

key access to room. Seems to take three attempt to access the room each time. This was the same last week when I stayed here in a different room.

2026-02-12 • via Nuitee
K
Kestutis • couple • lt
10
Pros:

Labai tvarkinga, geri pusryčiai

2026-02-12 • via Nuitee
A
Ann • solo_traveller • gb
5
I hardly slept as I was so cold
Pros:

Location

Cons:

I was freezing despite turning heating high

2026-02-11 • via Nuitee
J
John • solo_traveller • gb
7
2026-02-10 • via Nuitee
N
Neil • family_with_children • gb
10
2026-02-10 • via Nuitee
M
Mark Case • family_with_children • gb
10
2026-02-09 • via Nuitee
E
Esha • family_with_children • gb
10
Just perfect
Pros:

Location was perfect to get to other places.

2026-02-09 • via Nuitee
G
Gokhan • solo_traveller • gb
9
2026-02-08 • via Nuitee
S
Susan • family_with_children • gb
7
Pros:

Room and actual hotel was clean and good.

Cons:

Restaurant attached to hotel was very poor. Food dry, especially cooked breakfast .

2026-02-08 • via Nuitee
E
Edward • couple • gb
10
Great staff and comfortable bed zzzzzz
Pros:

Quiet and proximity to m way

Cons:

Nothing

2026-02-08 • via Nuitee
G
Gokhan • solo_traveller • gb
9
2026-02-08 • via Nuitee
S
Sara • family_with_children • gb
10
Pros:

Great room, clean & comfortable. Reception staff are always really helpful & friendly

Cons:

Nothing

2026-01-31 • via Nuitee
H
heather • family_with_children • gb
9
Pros:

Handy, friendly

Cons:

A little bit too much light from window that curtain didn't resolve and room a bit cold

2026-01-31 • via Nuitee
S
Sara • family_with_children • gb
10
Pros:

The reception staff are always helpful & friendly. I was in room 410, it was comfy & clean, it was everything I needed for a couple of nights stay.

Cons:

Nothing

2026-01-31 • via Nuitee
S
Sara • family_with_children • gb
10
Pros:

Everything was great, clean & bed really comfy. The staff are always excellent

Cons:

Nothing

2026-01-31 • via Nuitee