Four Points by Sheraton Edmonton West

Hotels
•
Four Points by Sheraton
9.2 (440 reviews)
18540 100 Avenue NW , Edmonton , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Express check-in/check-out
Safety deposit box
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent breakfast quality

Categories

Cleanliness
8.84
Some reviews mentioned cleanliness issues, such as funky odors in hallways and carpets needing cleaning.
Service
9.81
Most reviews highlighted friendly and helpful staff, contributing positively to the overall experience.
Location
9.85
Consistent mentions of excellent location close to various amenities and attractions.
Room Quality
9.3
Rooms were described as comfortable and quiet, with some minor complaints.
Amenities
8.83
Certain amenities like the pool were mentioned positively, though cleanliness was a concern.
Value for Money
8.79
Higher prices noted due to high demand but overall good quality for the cost.
Food and Beverage
8.34
Some complaints about breakfast consistency and quality were noted.
Overall Experience
9.81
Positive experiences as a whole, with the majority of guests expressing they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Modern Amenities
Four Points by Sheraton Edmonton West offers a range of modern amenities, including a fitness centre, indoor pool, and free WiFi throughout the property. Guests can stay connected and active during their stay.

Convenient Location
Located just 4 km from the renowned West Edmonton Mall, this hotel provides easy access to popular attractions such as the University of Alberta and Shaw Conference Centre. The proximity to key destinations makes it an ideal choice for travelers.

Business-Friendly Services
With a business centre, 24-hour front desk, and vending machines for snacks and drinks, Four Points by Sheraton Edmonton West caters to the needs of business travelers, ensuring a productive and comfortable stay.

Experience comfort and convenience at Four Points by Sheraton Edmonton West. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 440 reviews
Cleanliness: 8.84
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.81
M
McNair • couple • ca
8
It was great, and affordable
Cons:

Breakfast wasn't included in my stay

2026-05-30 • via Nuitee
S
Simba • solo_traveller • ca
9
2026-05-13 • via Nuitee
K
Keith • couple • ca
8
2026-05-06 • via Nuitee
D
Derek • extended_group • ca
10
2026-05-03 • via Nuitee
D
Dominic • couple • ca
7
2026-04-29 • via Nuitee
R
Robert • solo_traveller • ca
9
2026-04-28 • via Nuitee
• couple • ca
6
2026-04-13 • via Nuitee
S
schmaltz • solo_traveller • ca
4
Cons:

I was given poor information by the agency you hire..I couldn't call the hotel directly but wait forever to go through that botton pushing regime. Very poor system. Very frustrating system..hated it..don't think I ll bother booking again

2026-04-12 • via Nuitee
D
darren • couple • ca
7
2026-03-23 • via Nuitee
N
Nakita • solo_traveller • ca
10
2026-02-10 • via Nuitee
K
Kerri • couple • ca
4
Pros:

Didn’t eat there, room was decent, bed was terrible, and the tv didn’t hv sound.

2026-01-31 • via Nuitee
V
Vandenbrink • solo_traveller • ca
10
2026-01-26 • via Nuitee
S
Spencer • solo_traveller • ca
10
2026-01-20 • via Nuitee
U
Umar • solo_traveller • ca
10
Very centrally located
2026-01-19 • via Nuitee
N
Nakita • couple • ca
10
2026-01-15 • via Nuitee
R
Randy • couple • ca
10
2025-12-28 • via Nuitee
H
Harley • couple • ca
7
2025-12-19 • via Nuitee
C
Carmen • couple • ca
10
2025-11-26 • via Nuitee
V
victorp114 • Business • Fort McMurray, Alberta
4
- Noisy hotel -Disappointed with the behavior of the front desk staff.
Pros:

The hotel is clean and tidy, but avoid the impar numbered rooms (1, 3, 5...) at all costs. These rooms face the Walmart, and you won't be able to sleep due to the amount of noise the big trucks make during deliveries—they receive merchandise all night long.

As a Bonvoy Gold Member, I have stayed at this hotel several times. I have requested a different room on four occasions, even calling two months in advance, always try to give you the noisy side. When you ask to change the room, the staff refuses, on several of these occasions, they have been rude.

The last time, I canceled my reservation and left for another hotel. I am very disappointed with the behavior of the front desk staff.

2025-11-18 • via Tripadvisor
D
Dr • couple • ca
9
As expected
Pros:

Location

2025-11-08 • via Nuitee