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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Express check-in/check-out
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Safety deposit box
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Bar
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Minimarket on site
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Kid meals
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ATM/cash machine on site
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Happy hour
Review Highlights
Categories
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Property Description
Modern Amenities
Four Points by Sheraton Edmonton West offers a range of modern amenities, including a fitness centre, indoor pool, and free WiFi throughout the property. Guests can stay connected and active during their stay.
Convenient Location
Located just 4 km from the renowned West Edmonton Mall, this hotel provides easy access to popular attractions such as the University of Alberta and Shaw Conference Centre. The proximity to key destinations makes it an ideal choice for travelers.
Business-Friendly Services
With a business centre, 24-hour front desk, and vending machines for snacks and drinks, Four Points by Sheraton Edmonton West caters to the needs of business travelers, ensuring a productive and comfortable stay.
Experience comfort and convenience at Four Points by Sheraton Edmonton West. Book now for an unforgettable stay!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Had reservation for July 19. Hotel denied me day-of when checking in. Pre-paid through expedia, upon arrival this hotel denied my booking and I'll be sleeping in my vehicle tonight.
Although I reviewed the Element Hotel yesterday and cannot submit another one today, I am pleased to share my experience through its sister property—the Four Points by Marriott. The truth is simple: when a hotel is led by exceptional people, excellence carries across both locations.
Both hotels are under the leadership of Manpreet Bhatia, a manager whose commitment to service sets the tone for his entire team. The staff at the Element were outstanding, and it is clear that the same spirit of professionalism and kindness is present at Four Points.
I want to extend my sincere thanks to the front‑end team—Aman/Arman, Ira, Guneet, Beihl, and Sarita—each of whom demonstrated warmth, efficiency, and genuine care. They are the kind of staff who make you feel welcomed the moment you walk through the door.
And then there is Nebish, the chef who is truly the cream of the crop. His culinary talent elevates the stay from comfortable to unforgettable. “Chef extraordinaire” is no exaggeration—his dishes are exquisite and prepared with pride.
Both hotels consistently go far beyond expectations. When service, hospitality, and leadership come together this well, the result is an experience worth celebrating.
Better than most higher priced Name Brand Hotels and one of the best we have stayed at this 3 week trip.
Quiet
Location
This is my Regular hotel when i am in Edmonton for business.I have never written a review on it because my team and I stay there quite frequently.Its closer to my businesses in Edmonton and Spruce groove.Its a good hotel,clean,great bedding and comfortable rooms.There are some staff i would like to acknowlegs who are truly amazing.Aman at front desk who is always smiling and very attentive .Sneha in the dinning area.what a gem of a person.Than there is Beilo and Amore who are great.Thank you all and hope to see you in few days.Stay blessed
Breakfast wasn't included in my stay
I was given poor information by the agency you hire..I couldn't call the hotel directly but wait forever to go through that botton pushing regime. Very poor system. Very frustrating system..hated it..don't think I ll bother booking again
Didn’t eat there, room was decent, bed was terrible, and the tv didn’t hv sound.
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