Hotel Kapetanovina

Hotels
Independent
9 (20 reviews)
Kapetanovina, Mostar, Federacija Bosne i Hercegovine, 88000 , Mostar , BA

Facilities

Free breakfast
Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly host
Great location
Clean and modern accommodations
Helpful service
Cons:
Limited privacy due to visible doors
Mixed feedback on value for money

Categories

Cleanliness
8.3
Guests consistently mentioned cleanliness as a positive aspect, with reviews highlighting the apartments being beautiful and clean.
Service
8.6
Service was highly appreciated across reviews, with guests praising the friendly and helpful host who checked in during the stay.
Location
8.8
The hotel's proximity to Mostar Old Town and key amenities was a major highlight, contributing to a great overall experience.
Room Quality
8.3
Guests enjoyed spacious and modern accommodations, although there were mentions of doors being visible from outside affecting privacy.
Amenities
7.5
The satisfactory amenities provided included safe parking facilities, complementing the overall positive experience of the guests.
Value for Money
7
Mixed feedback on the price point, with some feeling it was reasonable given the location, while others expressed concerns about value.
Food and Beverage
7.3
Comments on breakfast and restaurant services were generally positive, with a few suggestions for more variety.
Overall Experience
8.4
Most guests had a positive overall experience, with strong recommendations for the location, cleanliness, service, and host.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 07:29

Property Description

Convenient Amenities: Complimentary wireless internet, tour/ticket assistance, and vending machine. Enjoy dining options at the restaurant, coffee shop, and bar/lounge.

Featured Amenities: Express check-in/out, dry cleaning/laundry, and airport shuttle.

Comfortable Rooms: Air-conditioned rooms with minibars, flat-screen TVs, and free Wi-Fi. Private bathrooms with complimentary toiletries.

Wrap up your stay at Hotel Kapetanovina in Mostar's Old Town with a booking today.

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMO

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

9
Based on 20 reviews
Cleanliness: 8.3
Service: 8.6
Location: 8.8
Room Quality: 8.3
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.3
Overall Experience: 8.4
V
Verified traveler family
8
Pros:

The hotel was well located near to the Old Town. Clean and comfortable, though the breakfast was lacking as we got there towards the end of the allotted time and staff did not restock.

2021-08-02 via Nuitee
M
Michael
8
Old Mostar Stay
Pros:

Great location, very convenient to old Mostar. Room was clean, staff pleasant and speak good English. Breakfast was meh, but fills the void. A good place for a clean room with shower.

2019-11-16 via Nuitee
T
Tony self
10
Pros:

Hotel Kapetanovina is in an ideal location to seeing the top attractions in Mostar. The bed was one of the most comfortable I think I have ever slept in. The staff was very friendly and nice, giving me tips on what to see and do.

2019-10-25 via Nuitee
N
Nancy
10
Pros:

We had a fabulous room. Two beds as requested. The staff couldn’t have been nicer and very helpful. The breakfast was wonderful and delicious.

2019-10-17 via Nuitee
C
Colin
8
Great location and lovely staff
Pros:

Lovely place to stay in Mostar, so close to the Crooked Bridge and very close to the Old Bridge. I booked the stay here as I saw their roof terrace when I was previously in Mostar and I hoped it would have amazing views - unfortunately the terrace is only for occupants of one room and not for all guests. So that was a shame!

Otherwise couldn’t fault the stay, all the staff were lovely and it’s a great spot to stay.

2019-10-10 via Nuitee
J
Josee partner
10
Pros:

Close proximity of everything. Mini Market just downstairs to the left. 2 min walk to the bridge view. Easy paid parking accross from reception. Easy access to the room with elevator. The room was huge and the balcony was very enjoyable.

2019-10-06 via Nuitee
S
Steve partner
8
Pros:

Nice location within walking distance of Stari Most. Friendly staff with good breakfast.

2019-09-27 via Nuitee
R
Raul
6
Inconsistencias en la publicación.
Pros:

Considero que la informacion brindada en la pagina web es en el mejor de los casos incorrecta. Entre los servicios ofrecidos refiere estacionamiento. Al llegar me cobran 15 euros por el. Por parte de del hotel, a pesar de reconocer que posee estacionamiento propio(se encuentra en el subsuelo). No reconocen su servicio. Le expreso que si no desean ofrecer el estacionamiento, no debe figurar en los servicios ofrecidos y en caso de querer publicarlo, deben aclarar el costo del mismo.

2019-09-17 via Nuitee
G
Goran partner
10
Pros:

friendly staff, delicious breakfast, spacious room
Recommended....

2019-09-04 via Nuitee
V
Verified traveler
10
Perfekt beliggenhet
Pros:

Flott hotell med perfekt beliggenhet. Stort, fint rom. Hyggelige og hjelpsomme ansatte.

2019-07-24 via Nuitee
D
Douglas
10
Great Value
Pros:

Nice hotel, friendly staff. Clean and comfy room, good price and in a good location.

2019-07-15 via Nuitee
S
susan
10
Perfect room with view of the bridge
Pros:

Perfect for our one night stay. The lady on reception was incredibly helpful and spoke excellent English. Comfortable bed, quiet, great breakfast. So handy for old town. Parking opposite not owned by hotel for 10 Euros for 24 hours was easy. We were lucky to get a room with terrace.

2019-06-21 via Nuitee
O
Oi Kum
8
OK to stay one night
Pros:

OK to stay one night

2019-04-25 via Nuitee
M
Meng-Lin
10
Excellent Stay!
Pros:

Great hotel where all the sights are a 5-min walk away. Very helpful and courteous staff, clean rooms, and convenient!

2018-10-11 via Nuitee
A
Amy
10
Pros:

We really enjoyed our stay here in Mostar! The hotel is well located just about 5 minutes walk from the famous bridge in a quiet area. The staff at the desk were friendly and helpful, and our room was spacious and clean with a lot of natural light! The breakfast was ok, there were a lot of cold options and a few warm options like a pre made omelette but the warm egg items didn’t look very appetizing. The yogurts were sitting out at room temperature with nothing keeping them cold and I wondered how long they had been sitting there and if they were still ok to eat. Overall the breakfast was fine but could have been better. The lights in our bathroom also kept turning off if you left it on too long, I’m not sure if it was a wiring issue or a “green” initiative but it made for an interesting shower! The wifi also stopped working at about 11 pm until the morning which was frustrating. Despite these small issues, I would stay here again!

2018-10-01 via Nuitee
O
Obaid
10
Pros:

Wonderful place. Great location. An amazingly beautiful and nice clean room!!!
Easy walk around the old town. Lots of nice restaurants/ bars!! I was in love with the room facilities...!! Highly recommend to all!

2018-09-29 via Nuitee
T
Tony
6
Good, but could be better
Pros:

The location is great and accessable. We struggled to find it by car as our 4G did not work in Bosnia. Our Junior Suite was very spacious but get one on the North side if you can, where you can see the old bridge. We had the south side and overlooked the next building's rooftop. Parking is also extra across the road in a small tight car park and around £10 per day, but the parker is helpful. Overall it was good, but we should have booked the Junior Suite on the north side which has a view, the electrics in the bathroom were not brilliant, and breakfast was not the best either. Reception staff, however, were very good.

2018-09-20 via Nuitee
D
Daran
8
Decent enough
Pros:

Good location and excellent price. I found the desk staff helpful. Breakfast was ok but nothing special. WiFi was ropey in my room (107) but I’m told fine next door (106).

2018-09-01 via Nuitee
V
vera
8
nice place, will visit again
Pros:

clean, excellent service, minimal amnities, very good location

2018-09-01 via Nuitee
B
Basu
8
Much nicer than we expected
Pros:

After terrible amenities at a so called 4* villa at Split, we had zero expectations from this hotel in Mostar. To our pleasant surprise the room was clean & spacious, the bathroom was clean & spacious, the shower was nice, everything was new and the staff was very courteous and helpful. It was definitely well worth the money spent, and more.

2018-07-29 via Nuitee