Hotel Balcón del Cielo

Hotels
9 (898 reviews)
Carretera Pipila , Guanajuato , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Cons:
Noise from other guests
Issues with shower temperature

Categories

Cleanliness
8.39
Several reviews mentioned cleanliness positively, but some noted issues with the shower water temperature.
Service
9.36
Many reviews praised the staff for being friendly and helpful.
Location
9.4
Multiple reviews highlighted the excellent location and views.
Room Quality
8.35
Some guests mentioned issues with bed comfort and noise from the reception area.
Amenities
8.88
The funicular access was appreciated, though some amenities like towels were noted to be insufficient.
Value for Money
9.34
Overall, guests felt the price was justified by the services provided.
Food and Beverage
8.89
Breakfast was mentioned positively, though details were sparse.
Overall Experience
9.36
The majority of reviews reflected a highly positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:37

Property Description

Panoramic Views of Guanajuato
Experience breathtaking views of Guanajuato from your room's window, balcony, or terrace at Balcón del Cielo.

Convenient Location and Access
Situated next to the Pipila Monument, our hotel offers quick access to the city centre via a rack railway, allowing you to explore the historic sites in less than 5 minutes.

Cultural Attractions Nearby
Immerse yourself in the local culture with the Museum of Mummies and the Diego Rivera House Museum just a short distance away.

Book now to enjoy these amazing features at Balcón del Cielo and make your stay in Guanajuato unforgettable!

Important information:

Please note the hotel's parking facilities are open between 9 am and 9 pm only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 200 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for MXN 198 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for MXN 300 per person per night when using an available extra bed.
    People 12 years old and over stay for MXN 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 898 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
L
Liliana • solo_traveller • mx
10
Pros:

Que había la facilidad del transporte con el funicular

Cons:

Que hubo un incidente con mi coche y no me avisaron

2026-07-19 • via Nuitee
D
David • solo_traveller • mx
10
2026-07-16 • via Nuitee
A
Airam Berenice • solo_traveller • mx
10
Pros:

La vista fue espectacular

Cons:

Las escaleras para llegar con el equipaje pesado

2026-07-16 • via Nuitee
L
Lorenzo • solo_traveller • mx
8
Pros:

La vista y la cama.

Cons:

Que el desayuno estuviese disponible hasta las 10 am. 😐
Yo quería desayunar a las 11 😋

2026-07-07 • via Nuitee
J
Jiashu • solo_traveller • ca
8
2026-07-06 • via Nuitee
J
Jiashu • solo_traveller • ca
8
2026-07-06 • via Nuitee
E
Edgar • couple • co
10
Excelente hotel
Pros:

Todo. Servicio. Amabilidad. Ubicación. Alimentación. ...

2026-06-17 • via Nuitee
L
Luis Manuel • solo_traveller • mx
10
Pros:

La vista

Cons:

Que el funicular cierra a las 9:00 pm

2026-06-16 • via Nuitee
Z
ZOE • family_with_children • mx
7
Buen lugar, limpio pero es algo complicado y lento para bajar al centro
Pros:

me gusto la vista del hotel, la rpincipal atraccion qu fue el teleferico.

2026-06-10 • via Nuitee
T
Tetsuya • solo_traveller • mx
9
2026-06-08 • via Nuitee
I
Ibarra • solo_traveller • mx
10
2026-06-08 • via Nuitee
E
Esteban • solo_traveller • mx
9
2026-06-06 • via Nuitee
V
Vélez • solo_traveller • co
10
Pros:

El funicular lo deja en lo mejor de la ciudad. Muy buena ubicación y una vista espectacular

2026-06-06 • via Nuitee
I
Irina • couple • mx
10
2026-06-05 • via Nuitee
C
CLAUDIA GABRIELA • extended_group • mx
10
Pros:

La mejor vista

2026-06-04 • via Nuitee
Y
Yusuke • solo_traveller • jp
9
This is an excellent hotel, and I highly recommend staying here.
Pros:

[Property]
The hotel is located on a hill with very few surrounding buildings, making it exceptionally quiet and peaceful at night.
An unlimited-ride pass for the hotel-operated funicular is available at the front desk, which makes getting around convenient.

[Room]
From the balcony, you can enjoy a stunning panoramic view over the city of Guanajuato.
The room is well-maintained and clean, and the shower provides stable hot water with good pressure.
There is also a power outlet by the bedside, which is convenient for charging devices, and the Wi-Fi connection is reliable.

[Breakfast]
The breakfast offers a good variety of options, making it a pleasant way to start the day.

[Staff]
The staff are friendly, attentive, and able to communicate well in English.

Cons:

The funicular operates only until around 9 PM, so if you stay late in downtown Guanajuato, you will need to walk up the hill on your own.

2026-06-04 • via Nuitee
J
Julianna • solo_traveller • us
10
Amazing
Pros:

This room is spacious, the room I rented had two queen beds and private bathroom with terrace and hottub. It is very clean and comfortable and has AC.

2026-06-02 • via Nuitee
C
Chino • solo_traveller • mx
9
Pros:

Casi todo

Cons:

El funicular deja de dar el servicio temprano

2026-06-02 • via Nuitee
L
Lozano • solo_traveller • mx
1
2026-06-01 • via Nuitee
E
escamilla peña • solo_traveller • mx
10
Balcón del cielo 💯% real!!!
Pros:

Fue una muy muy grata experiencia, ubicación privilegiada, acceso directo por funicular directo al hotel, el pipila y al centro a espaldas del teatro Juárez, las habitaciones exelentes, funcionales 100% vista exelente! Desayuno completo bastante bueno, el personal súper amables, y café de cortesía en recepción a todas horas, todo limpio, en buen estado, cómodo 10 de 10

Cons:

Irme ...🫪

2026-05-31 • via Nuitee