Hotel Balcón del Cielo

Hotels
9 (834 reviews)
Carretera Pipila , Guanajuato , mx

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Cons:
Noise from other guests
Issues with shower temperature

Categories

Cleanliness
8.39
Several reviews mentioned cleanliness positively, but some noted issues with the shower water temperature.
Service
9.36
Many reviews praised the staff for being friendly and helpful.
Location
9.4
Multiple reviews highlighted the excellent location and views.
Room Quality
8.35
Some guests mentioned issues with bed comfort and noise from the reception area.
Amenities
8.88
The funicular access was appreciated, though some amenities like towels were noted to be insufficient.
Value for Money
9.34
Overall, guests felt the price was justified by the services provided.
Food and Beverage
8.89
Breakfast was mentioned positively, though details were sparse.
Overall Experience
9.36
The majority of reviews reflected a highly positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:37

Property Description

Panoramic Views of Guanajuato
Experience breathtaking views of Guanajuato from your room's window, balcony, or terrace at Balcón del Cielo.

Convenient Location and Access
Situated next to the Pipila Monument, our hotel offers quick access to the city centre via a rack railway, allowing you to explore the historic sites in less than 5 minutes.

Cultural Attractions Nearby
Immerse yourself in the local culture with the Museum of Mummies and the Diego Rivera House Museum just a short distance away.

Book now to enjoy these amazing features at Balcón del Cielo and make your stay in Guanajuato unforgettable!

Important information:

Please note the hotel's parking facilities are open between 9 am and 9 pm only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 200 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for MXN 198 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for MXN 300 per person per night when using an available extra bed.
    People 12 years old and over stay for MXN 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 834 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
A
Arnoldo Olivares • solo_traveller • cr
10
2026-03-28 • via Nuitee
J
Jacqueline A • family_with_children • mx
9
Pros:

Me encantó que la estancia, incluye pases para el funicular. Y la vista es muy bonita.

Cons:

Por la ubicación, se escucha mucho el ruido del aire y mi habitación estaba arriba de un balcón público, por lo que toda la noche y madrugada hubo mucho ruido de gente platicando, bebiendo y haciendo mucho ruido.

2026-03-28 • via Nuitee
K
Kenia Marielle • family_with_children • mx
10
Pros:

La vista es hermosa, es la tercera vez que me quedo aquí y todo muy cómodo, igual la señorita de recepción las 3 veces que he ido me a atendido y siempre muy amable, ya es mi hotel de cada estancia a la que voy.

Cons:

Todo me gustó, no hay punto negativo.

2026-03-27 • via Nuitee
N
Noriko • solo_traveller • jp
10
景色を優先するなら完璧なホテル
Pros:

部屋のバルコニーから街が一望できる素晴らしいホテル！街に行くのにも“フニクラ”と言うケーブルカーに乗せてくれて快適！

Cons:

設備がシンプルで冷蔵庫もなく、エアコンもあまり効かないので少し寒かったです！

2026-03-26 • via Nuitee
C
Carlos • family_with_children • mx
10
Pros:

La vista desde el balcón

Cons:

La televisión y el olor a drenaje del baño

2026-03-23 • via Nuitee
J
Juan Carlos • solo_traveller • mx
8
2026-03-20 • via Nuitee
M
marie helene • couple • fr
9
2026-03-19 • via Nuitee
C
Christiana • couple • ch
10
2026-03-18 • via Nuitee
G
Garrett • solo_traveller • us
8
2026-03-17 • via Nuitee
S
sarai • family_with_children • mx
1
Cons:

Nos llevaron a una habitación que no era nada de lo que habíamos reservado y cual fue la sorpresa, que por error reservaron la habitación 2 veces y como yo llegue después a mi me toco quedarme forzosamente en otra habitación que no era por la que había pagado.

2026-03-17 • via Nuitee
R
Roger • solo_traveller • nl
9
Rooms with view
Pros:

Great location close to the viewpoint with a parking nearby and free access to the funicular that takes you to the city center, comfortable spacious rooms with a balcony

2026-03-17 • via Nuitee
I
Isabel Cristina • couple • mx
10
Pros:

Fantástico, la vista, la limpieza, el confort, todo en su lugar, muy agradable, el personal excelente su atención, sin duda recomendado.
El desayuno nos sorprendió gratamente y todo el personal del restaurante divinos, muy atentos.

Cons:

N/A

2026-03-17 • via Nuitee
V
Vannessa • couple • us
10
2026-03-13 • via Nuitee
G
gar • couple • mx
8
2026-03-12 • via Nuitee
X
Xi Fen • couple • ca
10
2026-03-10 • via Nuitee
C
Cabrera • family_with_children • mx
10
Pros:

La vista y la habitación muy cómoda

2026-03-10 • via Nuitee
M
Manuel • solo_traveller • us
9
Very good hotel , pity is so noisy
Pros:

Superb location, excellent breakfast, the funicular perk is a nice touch

Cons:

The place is very noisy, so much so that the hotel provides earplugs! You hear your neighbors

2026-03-10 • via Nuitee
S
SILVIA GABRIELA • family_with_children • ar
10
Excelente opción de alojamiento en guanajuato
Pros:

La ubicación. La posibilidad de usar el funicular gratis es un plus excelente. La vista es maravillosa. Muy bueno el desayuno. Volvería son dudarlo . Excelente experiencia

Cons:

Tener que pagar el estacionamiento pero estaba aclarado desde el minuto uno. X suerte está al lado del hotel.

2026-03-10 • via Nuitee
P
Piotr1976 • couple • pl
9
Great view over the city with an excellent access to it via funicular
Pros:

Beautiful view from a high up and a free funicular that quickly gets you into the city center (and back). The room was perfectly clean and quite comfortable (apart from a few details). Bathroom was nice (excellent shower) and WiFi was fast. The price we paid was quite good for what we got.

Cons:

To access the hotel, there is like a hundred steps that you have to conquer - it was a challenge while carrying our heavy bags. The parking is paid extra and it looks close on the map, but quite far when you consider all the stairs. In the room, the "double" bed was quite small and there was no electric socket by the desk. Shame there was a street light right in front of our balcony (spoiling a night view of the city).

2026-03-07 • via Nuitee
E
Ernesto • couple • mx
10
2026-03-07 • via Nuitee