Hotel Balcón del Cielo

Hotels
9 (906 reviews)
Carretera Pipila , Guanajuato , MX

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Cons:
Noise from other guests
Issues with shower temperature

Categories

Cleanliness
8.39
Several reviews mentioned cleanliness positively, but some noted issues with the shower water temperature.
Service
9.36
Many reviews praised the staff for being friendly and helpful.
Location
9.4
Multiple reviews highlighted the excellent location and views.
Room Quality
8.35
Some guests mentioned issues with bed comfort and noise from the reception area.
Amenities
8.88
The funicular access was appreciated, though some amenities like towels were noted to be insufficient.
Value for Money
9.34
Overall, guests felt the price was justified by the services provided.
Food and Beverage
8.89
Breakfast was mentioned positively, though details were sparse.
Overall Experience
9.36
The majority of reviews reflected a highly positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:37

Property Description

Panoramic Views of Guanajuato
Experience breathtaking views of Guanajuato from your room's window, balcony, or terrace at Balcón del Cielo.

Convenient Location and Access
Situated next to the Pipila Monument, our hotel offers quick access to the city centre via a rack railway, allowing you to explore the historic sites in less than 5 minutes.

Cultural Attractions Nearby
Immerse yourself in the local culture with the Museum of Mummies and the Diego Rivera House Museum just a short distance away.

Book now to enjoy these amazing features at Balcón del Cielo and make your stay in Guanajuato unforgettable!

Important information:

Please note the hotel's parking facilities are open between 9 am and 9 pm only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 906 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
G
Gonzalez Arenas • couple • co
10
2026-09-09 • via Nuitee
N
Nayelli • couple • mx
10
La mejor visita de Guanajuato
Pros:

Si, nos gustó mucho

2026-09-09 • via Nuitee
C
Cruz • couple • us
10
Elegante
Pros:

Excelente ubicación, limpio y ordenado, servicio del personal en general lo mejor

2026-09-08 • via Nuitee
K
Karina • solo_traveller • mx
10
2026-09-08 • via Nuitee
R
Ricardo Yang • solo_traveller • cn
10
2026-09-06 • via Nuitee
G
Gonzalez • couple • mx
10
2026-08-31 • via Nuitee
H
Hinojosa • solo_traveller • mx
9
Pros:

El balcón porque ahí entraba el viento y la ubicación está todo cerca

Cons:

La habitación no tenía aire acondicionado 😔

2026-08-18 • via Nuitee
K
Keiko • solo_traveller • jp
10
2026-08-16 • via Nuitee
S
SHUHEI • family_with_children • mx
10
2026-08-13 • via Nuitee
M
Marina • solo_traveller • mx
9
La vista desde el hotel es fabulosa!
Pros:

Me fascinó la vista espectacular desde el balcón, a pesar que está en lugar elevado también te dan pases libres para el transporte que te sube y baja de forma gratuita durante toda tu estancia en el hotel.

Cons:

Sería buena idea que tuvieran cafetera en la habitación y no solo en recepción.

2026-08-12 • via Nuitee
A
Azeyanagi • extended_group • mx
10
Parroquia de San Miguel Arcángelから近く、スタッフの対応が良かった。
Pros:

スタッフがとても親切で問題があればすぐに対応してくれました。

Cons:

共用のルーフがあると思っていましたが
ルーフがある部屋もある事が説明されていませんでした。
誤解するので追加した方が良いと思います。
浴室の窓が閉める事ができない為、上階から見えてしまいます。自分達で仮に見えないようにしましたが改善した方が良いと思います。

2026-08-11 • via Nuitee
L
Liliana • solo_traveller • mx
10
Pros:

Que había la facilidad del transporte con el funicular

Cons:

Que hubo un incidente con mi coche y no me avisaron

2026-07-19 • via Nuitee
D
David • solo_traveller • mx
10
2026-07-16 • via Nuitee
A
Airam Berenice • solo_traveller • mx
10
Pros:

La vista fue espectacular

Cons:

Las escaleras para llegar con el equipaje pesado

2026-07-16 • via Nuitee
L
Lorenzo • solo_traveller • mx
8
Pros:

La vista y la cama.

Cons:

Que el desayuno estuviese disponible hasta las 10 am. 😐
Yo quería desayunar a las 11 😋

2026-07-07 • via Nuitee
J
Jiashu • solo_traveller • ca
8
2026-07-06 • via Nuitee
J
Jiashu • solo_traveller • ca
8
2026-07-06 • via Nuitee
E
Edgar • couple • co
10
Excelente hotel
Pros:

Todo. Servicio. Amabilidad. Ubicación. Alimentación. ...

2026-06-17 • via Nuitee
L
Luis Manuel • solo_traveller • mx
10
Pros:

La vista

Cons:

Que el funicular cierra a las 9:00 pm

2026-06-16 • via Nuitee
Z
ZOE • family_with_children • mx
7
Buen lugar, limpio pero es algo complicado y lento para bajar al centro
Pros:

me gusto la vista del hotel, la rpincipal atraccion qu fue el teleferico.

2026-06-10 • via Nuitee