Residence Vyhlídka

Hotels
IQ Hospitality
8.5 (1119 reviews)
Černohorská 151 , Janske Lazne , cz

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Quality food
Cons:
Minor issues with cleanliness
Service during meals could improve
Check-in complications

Categories

Cleanliness
8.08
Several reviews mention cleanliness positively, but one indicates minor issues, justifying a lower score.
Service
9.05
Staff were consistently described as friendly and helpful, indicating strong service quality.
Location
9.09
Positive mentions of good location near attractions and amenities.
Room Quality
8.04
Overall positive sentiment about rooms despite a mention of some discomfort with bed size.
Amenities
8.57
Good amenities including a pool, but some minor issues noted with bathroom layout.
Value for Money
8.53
Guests expressed good value for the price paid, especially for breakfast and overall experience.
Food and Beverage
8.08
Breakfast and dinner received mixed reviews, with some requests for more variety.
Overall Experience
8.55
Guests generally enjoyed their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:42

Property Description

Luxurious Rooms and Scenic Views
Indulge in elegant rooms with picturesque views of the town and mountains. Enjoy the comfort of well-lit spaces featuring wooden furniture, a TV, and private bathrooms with a bath or shower. Some rooms even boast a balcony for a breath of fresh air.

Outdoor Adventures and Extreme Sports
Explore the lush surroundings perfect for cycling, hiking, and winter skiing. Thrill-seekers will love the proximity to extreme sports activities. The nearby cable car offers easy access to Černá Hora, with chairlifts, ski trails, and ski lifts for all levels.

Relaxation and Wellness
Unwind with massages, saunas, and a spa bath in the hotel's wellness facilities. Take a dip in the indoor swimming pool overlooking the mountains. After a day of activities, relax in comfort knowing breakfast is served daily and free Wi-Fi is available.

Experience a blend of luxury, adventure, and relaxation at Hotel Vyhlídka. Book now for an unforgettable stay!

Important information:

Late check-in is only possible upon prior confirmation by the property. Contact details are stated in the booking confirmation.

Please note that payments in cash can be settled both in the local CZK currency as well as in EUR.

Please note that spa treatments can only be booked prior to arrival. Any later requests for treatments on site can not be taken into consideration.

Please note that accommodations is self-service and requires prior online check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 9 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 55 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1119 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
I
Invald family_with_children cz
10
Pros:

Ubytování skvělé, čisté bez žádného problému. Snídaně dostačující výběr a chutné. Rádi se zase vrátíme.

2026-03-14 via Nuitee
Z
Zdenča family_with_children cz
10
2026-03-14 via Nuitee
V
Veronika family_with_children cz
10
Pros:

Bohatá a pestrá snídaně, pohodlné postele a polštáře, TV na pokoji, hřiště pro děti.

Cons:

Štěkající pes v hotelu

2026-03-12 via Nuitee
M
Monika solo_traveller pl
9
Udany pobyt.
Pros:

Blisko stoku, czyste pachnące pokoje, miła obsługa w restauracji, śniadania na nasze dwa dni wystarczające, obiady w restauracji bardzo dobre.

Cons:

Dodatkowo płatny basen i sauna. Hotel nie jest tani więc uważam że powinny być cenie. Cieniutkie ściany, jak źle trafisz może być problem.

2026-03-11 via Nuitee
B
Barański couple pl
8
2026-03-11 via Nuitee
N
Noemi couple pl
10
2026-03-10 via Nuitee
P
Przemysław family_with_children pl
9
2026-03-08 via Nuitee
A
Adam extended_group pl
5
Ok
Pros:

Czysto schludnie, personel miły uprzejmy,

Cons:

System logowania dość długi i nie do końca komfortowy, otwieranie drzwi na kod nie działało jak należy, problemy z internetem.

2026-03-08 via Nuitee
M
monika family_with_children pl
2
Kiepski hotel co do ceny i nie poinformowanie że obiadokolację w innym budynku
Pros:

Nic

Cons:

Dywany, słabe śniadania, nie miła obsługa , straszny zapach w korytarzach

2026-03-07 via Nuitee
M
Mariusz family_with_children pl
8
Pros:

Śniadania ok

Cons:

Stan parkingu - nawierzchnia

2026-03-06 via Nuitee
W
Wiktoria couple pl
9
Było bardzo wygodnie i komfortowo z małym dzieckiem. Obsługa w restauracji przemiła.
Pros:

Restauracja blisko

Cons:

Brak odpowiadania na podany numer tel

2026-03-04 via Nuitee
Z
Zbigniew family_with_children pl
7
2026-03-04 via Nuitee
M
Marcin family_with_children pl
7
2026-03-02 via Nuitee
A
Anna family_with_children pl
9
Pros:

Pokój nowoczesny i czystym

2026-03-02 via Nuitee
J
Justyna family_with_children pl
9
I wish to come back
Pros:

Great location for skiers. Super friendly staff - ladies at the restaurant especially. Breakfasts really nice - varied daily plus basics always available. Evening restaurant a la carte - amazing pastas and really good salads. Swimming pool - usually shared with only 2-3 other people - spacious then. Hot tub really hot:)

Cons:

The check in with no reception was a bit problematic. The mail sent to us to pay the deposit on the day of the arrival - came when we were in the middle of the journey - hence not seen = did not receive the entry code. Fortunately, the phone number provided worked and a nice lady helped me find out the reason.

2026-03-01 via Nuitee
M
Małgorzata family_with_children pl
10
Miło i przyjemnie
Pros:

Czysto, miła obsługa, pyszny chleb

Cons:

Wszystko było ok

2026-03-01 via Nuitee
M
Misiak extended_group pl
10
2026-03-01 via Nuitee
D
Damian family_with_children pl
10
2026-02-28 via Nuitee
Łukasz family_with_children pl
7
Pros:

Fajna lokalizacja, blisko stoku. Sauna i basen też na plus.

Cons:

Obsługa słaba. Niby hotel bezobsługowy a to rodzi tylko problemy. Pół dnia proszenia się o kod do drugiego pokoju. Proszenie się o kod do sauny też co pobyt.. Po pobycie naliczony parking, pomimo że nie korzystałem. Odkręcanie to 2 tygodnie mailowania, tak naprawdę z hotelem Omnia. Obsługa olewcza, zdawkowe odpowiedzi.. to moj któryś pobyt ale chyba ostatni..

2026-02-27 via Nuitee
I
Ilona family_with_children pl
9
Pros:

Śniadanie urozmaicone i smaczne, każdy znajdzie coś dla siebie.

Cons:

Brak wcześniejszej informacji, że wniesienie 100% opłaty za pobyt wcale nie uprawnia do otrzymania kodu do pokoju. W dniu pobytu otrzymuje się email o konieczności wniesienia zabezpieczenia tytułem ewentualnych szkód - ok. 5% ceny za pobyt. Z uwagi na zawirowania z płatnością, dopiero po interwencji telefonicznej ustaliłam przyczynę, dlaczego nie ma kodów i z opóźnieniem zaczęliśmy wypoczynek.

2026-02-27 via Nuitee