citizenM Copenhagen Radhuspladsen

Hotels
•
CitizenM
9 (10154 reviews)
H.C. Andersens Boulevard 12 , Copenhagen , dk

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Luggage storage
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good breakfast options
Cons:
Cleanliness issues
Rooms too cold or small

Categories

Cleanliness
8
Several reviews mentioned issues with cleanliness, including hair found in the sheets and general concerns about room maintenance.
Service
10
A majority of reviews praised the staff for being friendly, helpful, and accommodating.
Location
10
The location was frequently highlighted as excellent, with proximity to attractions and public transport.
Room Quality
8.5
Some guests found the rooms to be enjoyable but mentioned issues like small size or cold temperatures.
Amenities
8.5
Amenities like technology in rooms were appreciated, but some guests found them lacking.
Value for Money
8.5
While some found the price elevated, others suggested it was reasonable for the quality provided.
Food and Beverage
9
Breakfast was mentioned as good by many, contributing to positive sentiments about value.
Overall Experience
9.5
Overall positive experiences, with a focus on enjoyment and willingness to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:22

Property Description

Artistic Design by Local Danish Artists
Experience a unique stay at citizenM Copenhagen Radhuspladsen, where the property is adorned with murals by local Danish artists, creating a vibrant and culturally rich ambiance both inside and out.

Smart Room Technology
Enjoy ultimate control and convenience with the room iPad and citizenM app, allowing you to personalize your room ambiance with ease. Stream your favorite shows seamlessly via Chromecast on the in-room TV and unwind in the modern and tech-savvy environment.

Convenient Location and Modern Amenities
Indulge in a buffet breakfast each morning, make use of the stylish meeting rooms, and take in stunning city views from your room. With a steam shower for relaxation, this 4-star hotel offers the perfect blend of comfort and sophistication.

Book your stay at citizenM Copenhagen Radhuspladsen for a memorable and tech-savvy hotel experience.

Important information:

Reservation should be guaranteed with a valid credit card.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 10154 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
A
Ayelet • extended_group • il
9
2026-06-20 • via Nuitee
C
Carlota • couple • es
7
Good but very expensive for what it is!
Pros:

The location is excellent and it was very clean

Cons:

Very domotic rooms, you need a tablet even to close the curtains. Not personal treatment, everything electronic. It is more like a hostel than hotel.

2026-06-19 • via Nuitee
S
Sharon • couple • il
8
2026-06-19 • via Nuitee
K
Kira • extended_group • ie
10
Pros:

Location is excellent. Very friendly staff. Very clean.

2026-06-19 • via Nuitee
U
Uzi • solo_traveller • il
7
Pros:

המיקום מצויין
הצוות מצויין
המתקנים טובים

Cons:

המיטה תקלה רצינית מאד מאד לא נוח שלא ניתן לרדת משני צידי המיטה. בן זוג שישן בצד החלון תמיד יעיר בלילה את בן הזוג השני אם צריך לקום לשירותים. יש שטח עצום מבוזבז ליד המיטה. חסר מקום אכסון בחדר.

כיור מחוץ למקלחת לא לטעמי בכלל.

החדר מעוצב יפה והייטק, אבל לא פרקטי, לא נוח למגורים צפוף מאד. לא הייתי חוזר אליו. כל החדרים במלון הם זהים וכן לא אחזור שוב למלון הזה.

חדר ללילה עלה כ1000 ש"ח+, והתמורה היתה נמוכה ביחס למחיר

2026-06-18 • via Nuitee
M
Marijn • couple • us
8
Pros:

The room is not very spacious, but the best was quite comfortable. I like how they use the ipad to control everything. The main downside is the internet. On my laptop (macbook) it only worked, but required a restart every time. I was never able to get it working on my iphone.

2026-06-17 • via Nuitee
H
HASHIYA • solo_traveller • jp
8
Pros:

ロケーションは最高。スタッフはとってもフレンドリーで親切で、カフェやラウンジはオシャレでリラックスできる空間。満足しています。

Cons:

寒くて暖房をいれたが中々暖かくならなかった…そしてお掃除が行き届いてない感じがしました。

2026-06-16 • via Nuitee
S
Sarah • couple • au
4
Happy stay but not value for money
Pros:

Helpful staff
Communal area

Cons:

Considering the price:
The bed was only accessible on one side.
Could not open more than one medium suitcase at a time in the room. Tiny room.
Bathroom was inside the room.
No tea making in the room.
A water glass would have been used.

2026-06-16 • via Nuitee
C
CA_33 • solo_traveller • fr
7
2026-06-16 • via Nuitee
L
Lital • family_with_children • il
8
2026-06-16 • via Nuitee
M
MeravAlboher • solo_traveller • il
10
Pros:

מיקום מרכזי, חדרים נוחים, נגישות

Cons:

המחיר

2026-06-15 • via Nuitee
M
Margaux • couple • fr
8
L’emplacement fait tout. Literie très confortable mais chambre très mal agencée. Rapport qualité prix moyen (mais Copenh
Pros:

L’emplacement est très central. Le matelas est ferme mais confortable. Les volets roulants isolent très bien de la lumière tardive et matinale du soleil. La possibilité de caster son téléphone sur la télévision.

Cons:

Les douches donnaient directement sur les toilettes, peu de rangements pour les vêtements quand on est deux, pas de prises murales en tête de lit, un grand lit carré mais un seul coté permettant de sortir dessus (très peu pratique). Absence de fauteuil confortable pour s’asseoir dans la chambre

2026-06-15 • via Nuitee
S
Shir • couple • il
8
2026-06-14 • via Nuitee
I
Isabel • solo_traveller • be
8
2026-06-14 • via Nuitee
Y
Yishai • couple • il
6
Pros:

Very good breakfast. Lovely Stuff. The room is not acceptable - it is too small to be considered a room.

2026-06-14 • via Nuitee
E
Evi • extended_group • at
1
2026-06-14 • via Nuitee
R
Robert • solo_traveller • au
9
2026-06-13 • via Nuitee
R
René • extended_group • nl
7
Pros:

Goede locatie, vriendelijk, enthousiast personeel

Cons:

Er kan geen raam open op de kamer

2026-06-12 • via Nuitee
S
Sylvie • solo_traveller • ca
9
Première expérience convaincante dans un CitizenM
Pros:

La tranquillité et l’insonorisation incroyable : dans la chambre, on n’entend pas du tout les bruits de la rue où la circulation automobile est pourtant très importante (six voies), même au premier étage, et on entend très peu les bruits dans le corridor (ma chambre était en face de l’ascenseur et je n’ai pas été dérangée par les allées et venues des autres clients)
La fonctionnalité de la chambre gérée avec un iPad (température, éclairage, demande de ménage, etc.)
Les larges fenêtres dans la chambre (très lumineux)
Les doubles stores/rideaux
Le design : très bel hôtel

Cons:

Les oreillers trop plats à mon goût
L’absence de gants de toilette

2026-06-11 • via Nuitee
T
Thalia • couple • gr
10
2026-06-11 • via Nuitee