One Acapulco Diamante

Hotels
•
Grupo Posadas - One Hotels
8 (254 reviews)
Boulevard de las Naciones Núm. 10, UH Vicente Guerrero 200 , Acapulco , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable stay
Cons:
Poor cleanliness in some areas
Amenities not fully operational
Breakfast quality issues

Categories

Cleanliness
7.14
Several reviews mention issues with cleanliness, including dirty sheets and odors.
Service
9.11
Positive mentions of friendly staff and good service.
Location
9.15
Frequent mentions of good location close to attractions.
Room Quality
7.6
Rooms are described as comfy but small.
Amenities
7.13
Issues with the pool not functioning and lack of in-room coffee, affecting the experience.
Value for Money
8.09
General sentiment suggests the hotel offers reasonable value, though some amenities fell short.
Food and Beverage
7.64
Mixed reviews on breakfast quality and options.
Overall Experience
8.11
While some issues were pointed out, the overall feedback is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:30

Property Description

Prime Location in Acapulco Diamante
Located just a stone's throw away from Revolcadero Beach, Barra Vieja Beach, and Chapel of Peace, One Acapulco Diamante offers a prime location for your stay in Acapulco.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Enjoy the convenience of a desk and complimentary toiletries during your stay.

Convenient Services and Facilities
Benefit from private parking on site, an outdoor swimming pool, and a multilingual 24-hour front desk staff ready to assist you in English and Spanish, ensuring a seamless and enjoyable experience.

Book your stay at One Acapulco Diamante for a memorable and hassle-free visit to Acapulco!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACA

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 254 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
S
Sergio Ivan • family_with_children • mx
3
Estancia mala
Pros:

Nada

Cons:

Las camas almohadas limpieza super incomoda todo wl hotel esta descuidado elevadores mugrosos

2026-03-21 • via Nuitee
F
Fernando • extended_group • mx
8
De facil acceso y salida de Acapulco diamante, donde descansas y te recuperas del trabajo y activida
Pros:

La ubicación del Hotel y el desayuno; aspi como la atención del personal

Cons:

El precio, de temporada baja y algo caro a mi percepción

2026-03-18 • via Nuitee
P
Pablo • family_with_children • mx
7
Buscaría otras opciónes
Pros:

Ubicación

Cons:

Habitación, demasiado pequeña incómoda y mal proporcional. Colchón viejo y muy incómodo.

2026-03-17 • via Nuitee
H
Hector • couple • mx
8
Dos tres
Pros:

Cómodo

Cons:

Sucio

2026-03-13 • via Nuitee
A
Adriana • family_with_children • mx
10
2026-03-12 • via Nuitee
E
Esther • family_with_children • de
7
2026-03-09 • via Nuitee
A
arturo • solo_traveller • mx
7
Normal, personal poco atento
Pros:

La habitación

Cons:

La estancia para desayunar

2026-03-08 • via Nuitee
M
Morlop • family_with_children • mx
10
Pros:

Muy bien gracias

Cons:

Muy cómodo gracias

2026-03-05 • via Nuitee
T
Tamara • couple • mx
10
2026-02-12 • via Nuitee
V
Venegas Mendez • family_with_children • mx
10
2026-02-10 • via Nuitee
H
Hernández • family_with_children • mx
8
Pros:

Limpieza, comodidad y desayuno muy bien!

Cons:

No me brindaron la cuna que pedí , la habitación es muy reducida.

2026-02-09 • via Nuitee
S
SURIEL • family_with_children • mx
10
Pros:

Cómodo

Cons:

Desayunar

2026-02-08 • via Nuitee
G
Gustavo Daniel • family_with_children • mx
10
Pros:

Las instalaciones y el internet.

Cons:

El desayuno.

2026-01-29 • via Nuitee
M
Mauricio • solo_traveller • mx
8
Practico y un poco caro
Pros:

La ubicación y atencion del personal muy buena

Cons:

El desayuno es pesimo

2026-01-28 • via Nuitee
M
MARIO ALFONSO • solo_traveller • mx
9
2026-01-26 • via Nuitee
N
NOEL ARMANDO • couple • mx
7
No tan satisfecha
Cons:

pocos espacios y lenta atencion a la hora de realizar el check in, la persona del mostrador solo era una persona y estabamos en fila como 4 familias y nadie le ayudo

2026-01-26 • via Nuitee
V
Vargas Manzanarez • family_with_children • mx
10
Pros:

El desayuno delicioso

Cons:

En la habitación cuando llegamos había basura de los huéspedes anteriores

2026-01-21 • via Nuitee
P
pamela elizabeth • family_with_children • mx
9
Bien, si buscas un hotel básico
Pros:

Me gustó que cuentan con área de lavado y planchado

Cons:

Las habitaciones están un poco pequeñas y no nos ayudó algún botones con nuestro equipaje

2026-01-21 • via Nuitee
C
Carrasquedo • family_with_children • mx
3
Pros:

Desayuno bien, la alberca sucia.

Cons:

Me cobraron más de lo acordado, aire acondicionado en mal estado, el área del lobby sucias por remodelacion.

2026-01-21 • via Nuitee
M
Martha Ligia • couple • mx
9
2026-01-20 • via Nuitee