La Ardilla de Santa Fe by Bernalo Hotels

Hotels
•
Independent
7.6 (677 reviews)
Via Paso Real, Santa Fe de Antioquia, 57057 , Santa Fe de Antioquia , CO
57-318-8802203

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Steam room
Free breakfast
Smoke-free property
Pool umbrellas
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Delicious food
Convenient location
Cons:
Staff service could be more friendly
Maintenance needed for some amenities

Categories

Cleanliness
7.48
Most reviews noted rooms are clean, though some comments about the condition of facilities.
Service
7.55
Mixed feedback on service, with some staff noted as serious, but overall positive experiences.
Location
8.19
The proximity to Medellín is frequently mentioned as a strong advantage.
Room Quality
7.44
Rooms are clean and comfortable, with minor issues in specific instances.
Amenities
7.07
Some amenities are in need of maintenance, particularly the jacuzzis and pool.
Value for Money
7.63
Good value mentioned in relation to pricing and overall experience.
Food and Beverage
8.28
Food was frequently praised for being delicious, although some issues regarding variety and preparation were noted.
Overall Experience
7.15
Generally positive experience with a few notable drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:53

Property Description

Luxurious Amenities
Indulge in one of the 2 outdoor swimming pools, play a round of tennis, or relax in the steam room.

Culinary Delights
Savor delectable meals at La Ardilla, then unwind with a drink at the bar or poolside.

Convenience at Its Best
Benefit from complimentary WiFi, tour assistance, and a business center at your disposal.

Immerse yourself in luxury at Hotel La Ardilla De Santa Fe. A stay filled with relaxation and convenience awaits. Book your getaway today!

Important information:

  • There is no hot water on site.
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    No hot water onsite

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

7.6
Based on 677 reviews
Cleanliness: 7.48
Service: 7.55
Location: 8.19
Room Quality: 7.44
Amenities: 7.07
Value for Money: 7.63
Food and Beverage: 8.28
Overall Experience: 7.15
A
Andrés • couple • co
10
2026-03-14 • via Nuitee
W
walter • family_with_children • co
7
2026-03-03 • via Nuitee
M
Miguel Ángel • couple • co
10
2026-03-02 • via Nuitee
D
Davinson • couple • co
10
2026-02-13 • via Nuitee
J
Johana • family_with_children • co
9
Pros:

Todo estaba bonito y la comida deliciosa

Cons:

Nos queríamos quedar en un bohio el alojamiento estaba casi vacío y nos dijeron que no había.

2026-02-12 • via Nuitee
W
Wilmar Jovany • family_with_children • co
9
Pros:

La atención y la comida

2026-02-10 • via Nuitee
A
Astrid • family_with_children • co
6
Pros:

Ubicacion

Cons:

Locativamente debe mejorar, estado de las asoleadoras, mucho ruido, no es un lugar para descansar.

2026-02-08 • via Nuitee
K
Kelly • couple • co
8
2026-02-08 • via Nuitee
C
Cesar Augusto • couple • co
9
2026-01-30 • via Nuitee
S
Susana • couple • co
10
Pros:

Las habitaciones eran muy cómodas y bonitas

2026-01-29 • via Nuitee
L
Laura • family_with_children • co
10
Pros:

La comida estaba muy rica y buenas porciones, la piscina y las instalaciones estaban limpias y muy agradables

2026-01-28 • via Nuitee
D
Diego Mauricio • family_with_children • co
8
Tiempo de relax
Pros:

El servicio, aire acondicionado

Cons:

Mejorar los mantenimientos de las bicicletas, y otras dependencias, ejemplo limpieza de las bancas de granito en las zonas verdes, el castillo de niños.

Vender tortas y postres

Sugiero no poner reggaetón vulgar (este ambiente van muchos niños)

2026-01-19 • via Nuitee
J
Jinela • couple • co
8
Súper bueno
Pros:

Las comidas deliciosas , muy amables

Cons:

No mantienen tan pendiente , porque no podíamos poner el agua caliente del jacuzzi y no nos contestaron en resección

2026-01-19 • via Nuitee
F
Freddy • family_with_children • us
10
I wanna come back! Thanks!
Pros:

The best was the staff attention!

Cons:

Maybe take better care of the pool chairs.

2026-01-19 • via Nuitee
B
Bryan • couple • co
9
Los Bohios son perfectos para descansar
Pros:

Muy bien ubicado, muy buenos espacios y muy alimentación

Cons:

El Jacuzzi estaba bajito de agua. Hay que revisar en el momento de llegada para solicitar al personal

2026-01-19 • via Nuitee
D
Diana Carolina • couple • co
8
2026-01-16 • via Nuitee
A
Alejandro • couple • co
8
2026-01-16 • via Nuitee
L
Lina • couple • co
10
Pros:

Todo

2026-01-13 • via Nuitee
B
Bryan • family_with_children • co
10
2026-01-12 • via Nuitee
J
Jhon • family_with_children • co
6
El hotel las Ardillas No cumple las expectativas
Pros:

La cercanía a la ciudad de Medellín, las habitaciones limpias y comodas.

Cons:

La calidad de la alimentación es deficiente: los alimentos suelen estar mal cocidos, excesivamente salados o dulces, y el café presenta un sabor a quemado. Asimismo, las instalaciones como la piscina, el jacuzzi y otros espacios destinados a los niños, como “el castillo” evidencian falta de mantenimiento y cuidado.

2026-01-09 • via Nuitee