La Ardilla de Santa Fe by Bernalo Hotels

Hotels
•
Independent
7.6 (677 reviews)
Via Paso Real, Santa Fe de Antioquia, 57057 , Santa Fe de Antioquia , CO
57-318-8802203

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Steam room
Free breakfast
Smoke-free property
Pool umbrellas
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Delicious food
Convenient location
Cons:
Staff service could be more friendly
Maintenance needed for some amenities

Categories

Cleanliness
7.48
Most reviews noted rooms are clean, though some comments about the condition of facilities.
Service
7.55
Mixed feedback on service, with some staff noted as serious, but overall positive experiences.
Location
8.19
The proximity to Medellín is frequently mentioned as a strong advantage.
Room Quality
7.44
Rooms are clean and comfortable, with minor issues in specific instances.
Amenities
7.07
Some amenities are in need of maintenance, particularly the jacuzzis and pool.
Value for Money
7.63
Good value mentioned in relation to pricing and overall experience.
Food and Beverage
8.28
Food was frequently praised for being delicious, although some issues regarding variety and preparation were noted.
Overall Experience
7.15
Generally positive experience with a few notable drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:53

Property Description

Luxurious Amenities
Indulge in one of the 2 outdoor swimming pools, play a round of tennis, or relax in the steam room.

Culinary Delights
Savor delectable meals at La Ardilla, then unwind with a drink at the bar or poolside.

Convenience at Its Best
Benefit from complimentary WiFi, tour assistance, and a business center at your disposal.

Immerse yourself in luxury at Hotel La Ardilla De Santa Fe. A stay filled with relaxation and convenience awaits. Book your getaway today!

Important information:

  • There is no hot water on site.
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    No hot water onsite

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

7.6
Based on 677 reviews
Cleanliness: 7.48
Service: 7.55
Location: 8.19
Room Quality: 7.44
Amenities: 7.07
Value for Money: 7.63
Food and Beverage: 8.28
Overall Experience: 7.15
Änä • couple • co
7
Buen lugar
Pros:

Si lo unico que no me gustó es que al llegar al hotel me cobraron 45 mil pesos mas que el precio que estaba en booking. El bohio estaba perfecto muy bonito y aseado las tres comidas deliciosas y buena cantidad buen servicio de comidas adicionales y las bebidas deliciosas aunque se les olvidó darnos el coctel de bienvenida

Cons:

Limpieza de la piscina

2026-05-09 • via Nuitee
C
Cornelia • couple • co
7
Cons:

al hotel le falta mantenimiento

2026-05-04 • via Nuitee
M
MARIANA • extended_group • co
9
MUY RICA COMIDA
Pros:

La habitación era grande y la comida deliciosa y muy abundante.

2026-05-03 • via Nuitee
L
Luisa • solo_traveller • co
3
Pros:

El bohio

Cons:

1. El jacuzzi del la habitación no estaba bien aseado.
2. Meterse a la piscina es peligroso debido a que no hay pasamos y ñas baldosa es muy lisa.
3. En los baños públicos no donde colgar ni poner bolsos y las duchas se inundan de agua lo cual hace que sea desagradable.
4. Muy poco personal para lo grande que es el hotel.

2026-05-02 • via Nuitee
J
Juan Esteban • couple • co
10
Excelente como en casa
Pros:

El personal muy profesional, amable, empatico, excelente calidad humana, las instalaciones muy limpias, lindas y cómodas.
Excelente lugar para descansar y pasar en pareja o familia.

2026-05-01 • via Nuitee
L
Luis • couple • co
10
2026-05-01 • via Nuitee
• extended_group • co
9
2026-04-28 • via Nuitee
S
Serna calle • solo_traveller • co
1
Irresponsabilidad
Cons:

No abrieron el porton del hotel para hospedarme, no contestaron mensajes que envie de confirmacion, cuando se comunicaron de booking solo dijeron que no era posible el alojamiento, muy mala experiencia en el hotel.

2026-04-28 • via Nuitee
J
jennescalantes • couple • co
6
2026-04-27 • via Nuitee
V
Valentina • solo_traveller • co
10
Pros:

Muy buen hotel

2026-04-27 • via Nuitee
E
Edgar • family_with_children • co
9
Pros:

Buena comida.
Buenas habitaciones

2026-04-26 • via Nuitee
L
Laura A • solo_traveller • co
10
Pros:

Las instalaciones, la comida deliciosa!!! Y su personal muy amable.

Cons:

Todo me gusto. De verdad 10/10

2026-04-26 • via Nuitee
Z
Zapata • couple • co
9
2026-04-23 • via Nuitee
T
Tareq • extended_group • co
5
2026-04-21 • via Nuitee
J
Jefferson • solo_traveller • co
10
Pros:

Excelentes instalaciones y muy buena atención

2026-04-15 • via Nuitee
S
sonia andrea • couple • co
10
Bueno, bonito, barato con calidad
Pros:

La piscina de niños, los bohíos con su jacuzzi privado y la
Comida.

Cons:

No me enviaron la factura electrónica inmediatamente se hizo el pago y me toco insistir mucho en el envío.

2026-04-15 • via Nuitee
S
Santiago • couple • co
10
Muy placentero
Pros:

Las instalaciones, el aseo y muy buena atención

2026-04-10 • via Nuitee
C
carlos bergaño • family_with_children • co
10
Pros:

Muy bien todo

2026-04-09 • via Nuitee
I
Isabel Cristina • family_with_children • co
10
Excelente opción
Pros:

Muy cómodo y lindo

2026-04-09 • via Nuitee
J
Jamesmib • couple • co
9
2026-04-09 • via Nuitee