Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Clean accommodation
Cons:
Old television
Inadequate bathroom facilities

Categories

Cleanliness
7.9
Positive sentiment indicating satisfaction with cleanliness.
Service
7.4
Average service experience, but standard quality for this hotel tier.
Location
8.4
Positive sentiment regarding the location of the hotel.
Room Quality
6.4
Negative sentiment about the room having outdated amenities.
Amenities
5.9
Negative sentiment due to insufficient and outdated facilities.
Value for Money
6.9
Standard value considering the overall experience.
Food and Beverage
6.9
Not mentioned, assigned the target overall rating.
Overall Experience
7
Mixed feelings with both good and bad aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:09

Property Description

Welcome to Gran Hotel!
Convenient Location: Situated just 400 meters from the main square of Arequipa, Gran Hotel offers easy access to the city's attractions, including the Santa Catalina Monastery located only 500 meters away.

Comfortable Amenities: Enjoy the convenience of free WiFi access throughout the property. Some rooms feature private bathrooms, desks, and cozy bed linen, ensuring a comfortable stay for all guests.

Exceptional Services: Benefit from a 24-hour front desk, a relaxing terrace, a shared lounge, a tour desk, and luggage storage, providing you with everything you need for a stress-free and enjoyable stay.

Book your stay at Gran Hotel now and experience comfort and convenience in the heart of Arequipa!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 23 reviews
Cleanliness: 7.9
Service: 7.4
Location: 8.4
Room Quality: 6.4
Amenities: 5.9
Value for Money: 6.9
Food and Beverage: 6.9
Overall Experience: 7
J
Jhonnatan solo_traveller pe
6
En general no estuvo mal, creo que pueden mejorar el tema de las tarifas y sobretodo ser claros en lo que te ofrecen cad
Pros:

El echo que esté en el centro de Arequipa y solo a unas cuadras de la plaza de armas.

Cons:

Bueno todo básico, asumo yo que por el precio no es que como que tengan mucho que ofrecer, el colchón ya tiene buen tiempo que se sentían los resortes, la almohada también, bastante usada, no te brindan una toalla ya que en teoría había agua caliente, tampoco PH, yo llevé todo felizmente, solo dieron las llaves y eso es todo. Debería haber una tarifa del 50% del costo del día si solo vas a estar mediodia, el check out era a las 11am y mi bus salía a las 20:30pm tuve que pagar el día completo a pesar que solo me quedé hasta las 19:00pm

2026-01-18 via Nuitee
P
Paola family_with_children pe
8
Bueno
Pros:

Lo tranquilo que es.

Cons:

Todo bien

2026-01-14 via Nuitee
S
Sérgio Tadeu family_with_children br
9
Pros:

Gostei da localização, da limpeza e da acomodação, no geral foi bom,, não tenho nada a reclamar

2025-10-16 via Nuitee
J
João Francisco partner
8
Pros:

O reboco do teto está caindo.
O banheiro externo em dia de chuva complica.

2025-09-19 via Nuitee
J
João Francisco partner
8
Pros:

Com banheiro dentro do quarto seria melhor…principalmente a noite

2025-09-18 via Nuitee
D
David solo_traveller pe
3
Decepción
Pros:

Lo único el Wifi

Cons:

El televisor era del siglo pasado
La habitación tenía candado, prometieron darme la boleta electrónica y no cumplieron. Había un solo baño para muchos cuartos

2025-07-21 via Nuitee
A
Adrian solo traveller ie
5
Basic and primitive character.
Pros:

Very basic accommodation but then it’s cheap prices. The room was very basic and you could be sharing one toilet and one shower with a number of other residents. However, these sanitary facilities were very clean including the bedding. Staff were friendly and helpful. Its rustic and primitive character could put some off or be loved by others.

2025-04-06 via Nuitee
M
Marcelo jair
10
Pros:

Es muy acogedor y queda cerca de la plaza

2024-12-22 via Nuitee
E
Eric
8
Pros:

I like the place and the staff. I had for the price i paid. The hotel would maybe need some paint and new matelas. A little bit of investment could make of this place a wonderful spot.

2024-10-22 via Nuitee
J
joseph partner
10
Pros:

Old traditional hotel, the staff are very nice! The rooms are good, very comfy bed and warm shower! Location is perfect walking distance to everywhere with lots of eats around.

2024-09-27 via Nuitee
V
Verified traveler
4
Pros:

Chambre pas propre (trace d'humidité, poussières sous les lits taches sur les murs), le personnel pas terrible sauf 1 monsieur sympathique les 2 autres pas serviables. Pas d'eau chaude dans les 2 seules douches communes. Pas insonorisé, on entend tout (voisin et rue).

2024-09-19 via Nuitee
A
Akhil
8
Pros:

Very cheap, decent room. Feels old and worn out, but didnt expect much for what i paid. Room and bathroom were both spacious. Property is safe. Short walk from the main Plaza and San Camilo market.

2024-08-28 via Nuitee
M
Michelle group ie
7
Very accommodating and ideal for short stay
Pros:

The staff were very accommodating allowing us to check in at 6am when we arrived and allowed us to go straight to bed. The beds were clean and very comfortable

Cons:

Unfortunately the shared bathroom was across an open aired courtyard so during the night it was a bit of a walk out in the open to the toilet and unfortunately there was only 1 in each place so you had to go find more of it was occupied

2024-07-27 via Nuitee
L
Luana partner
10
Pros:

Comoda per andare in centro e silenziosa

2024-02-09 via Nuitee
T
Tatiana group gb
8
Very good
2023-09-26 via Nuitee
J
Jesus
2
Hotel no preparado para reservas por internet
Pros:

Llegue al hotel y no encontraron mi reserva , llamaron a otra persona y me quisieron dar una habitación sin baño propio, no tenían reservada mi habitación , pésimo el servicio y personal nada capacitado , nada recomendable y se corre riesgo de pasar mal momento

2023-05-26 via Nuitee
C
Canter solo traveller pe
1
Bad
2023-02-18 via Nuitee
Z
Zoltan solo traveller hu
9
Superb
Pros:

Great location, excellent value, seamless internet

2022-11-20 via Nuitee
N
Nicole young couple ca
8
Very good
Pros:

Great value for money! The room was spacious and cozy, and it was a close walk to the plaza de armas. Offered affordable and quick laundry on site. The bathrooms were sometimes a little dirty but the staff work relentlessly to keep everything clean, with multiple cleans a day in a full booked hotel.

Cons:

All good!

2022-09-28 via Nuitee
M
Mikellewis solo traveller ph
8
Very good
2022-09-09 via Nuitee