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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Clubhouse
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Fax/photocopying
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Ironing service
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Car hire
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Sauna
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Kids' outdoor play equipment
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Steam room
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Personal trainer
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Access to health care professionals
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Aerobics
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Playground on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Clubhouse
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Wine release events
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Biyem Hotel, located in Kampala, offers a 3-star experience with a fitness centre, free private parking, and a beautiful garden. The rooms feature modern amenities, including flat-screen TVs and private bathrooms, with some even offering balconies for a stunning view.
Delicious Dining Options
Indulge in a culinary journey at the on-site restaurant serving a blend of African and European cuisine. Special dietary needs are catered to with vegetarian and halal options available upon request.
Family-Friendly Facilities
With a kids' club, playground, and spacious shared lounge, Biyem Hotel ensures a comfortable stay for families. The 24-hour front desk, airport transfers, and free WiFi add convenience to your visit.
Experience comfort and convenience at Biyem Hotel - Book your stay now!
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for US$15 per person per night when using an existing bed.
Children up to and including 17 years old stay for US$15 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Everyone was SO kind and accommodating and went out of their way to make sure our needs were met and that we were comfortable. Breakfast was AMAZING!!!
It's yet one of my preferred place for stays in Kampala. Enough spacious rooms with all the basic and necessary facilities for a pleasant and comfortable stay. Restaurant menu tasty for my taste and at affordable prices, and a sufficiently complete breakfast offering me just the kind of food I like, and in abundant quantity. Highlight the excellent attention and service from a very friendly and helpful staff. Quiet place that should mean also quiet nights and good sleeping time, as placed in a nice large green area and a natural environment, expecting one time more was perfect for a relaxing and resting in Kampala
The property also organizes other events in its grounds and gardens, and in this case, it was a worship service from 6 pm to 6 am supposedly. The previous evening, they had been testing (rehearsal) all the equipment—similar in staging to what might be set up in a stadium for a Rolling Stones concert—and the noise level from the equipment, band, and speakers was so high and unbearable that the walls and windows of the rooms shook. Unable to sleep or even rest, by 1:30 up to 2 am, five of us guests were wide awake, complaining to the property management and begging the technicians to conduct the tests during daylight hours the following morning. Since it was just a rehearsal, I abandoned my plan to stay at the property for the next few days, understanding that such celebrations are incompatible with hosting guests and their right to a good night's rest (which is the subject of a hotel). I left the accommodation, and if possible I would have done so the night before, but they said the noise would stop between 10 and 11 pm. I advise future guests to check if there are any events planned before confirming their reservation. The oasis of tranquility can turn into sleeping in a nightclub.
It says they provide airport pick up from Entebbe only to be told that that's no longer the case (I had to arrange my own transportation when they didn't respond or acknowledge if they're sending a driver.
The staff I met upon arrival at the hotel were not helpful. I was struggling with my luggage, but no one offered to help. The lady at the reception either has a hearing problem or she's just incompetent. She came to my room several times to confirm the same information. By midnight, I refused to open for her, but she kept on knocking anyway. At one time, someone from another room had to tell her to stop knocking because I was probably asleep. At that time I decided to cut my stay with them short. I cannot recommend this hotel.
Simply my preferred place for stays in Kampala. Enough spacious rooms with all the basic and necessary facilities for a pleasant and comfortable stay. Restaurant menu tasty for my taste and at affordable prices, and enough complete breakfast offering me just the kind of food I like, and in abundant quantity. Highlight the excellent attention and service from a very friendly and helpful staff. Quiet place ( and quiet nights) in a nice large green area and a natural environment, perfect for a relaxing and resting in your Kampala stay
Some not high investment in renovating or updating some spaces and facilities could be welcome and would provide added value
Quiet, natural setting
Wifi is sooo bad, they use a code system which keeps expiring.
Staff overall were very happy to attend to your needs
Sometimes noisy when functions are on so go out and explore
Nice accommodation. Beautiful garden, really nice breakfast, good restaurant, even with a free gym and sauna (didn’t try it myself)
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Great staff.
The hotel is situated in a quiet place
At the photos looking much better than the reality
Location, security, breakfast, reception and restaurant staffs 🙏🏿🙏🏿
Restaurant and bar is closed from 10pm , not given WiFi access , mosquito net was had dust .
Garden is lovely The room was large with 3 beds as requested.There is a snack bar with fresh bread and cake.The owner showed us round the bakery,gym and sauna.
The service at breakfast was very slow.
Nature ...I liked d green
U should brief d house manager about cleaning d room....why does it take long for them to clean d room from morning to 03:00pm en some stuff are rude......work upon that.
Friendly staff
Breakfast could be better
Amazing service
All amazing
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