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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Currency exchange
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Parking garage
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Concierge service
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Wheelchair accessible
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Lockers
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Pool with view
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Infinity pool
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Emergency cord in bathroom
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fence around pool
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
Hilton Taipei Sinban offers an outdoor swimming pool, fitness centre, and a restaurant and bar, ensuring guests have a relaxing and enjoyable stay.
Convenient Services
Guests can take advantage of the concierge service, tour desk, 24-hour front desk, airport transfers, and free WiFi, making their stay stress-free and comfortable.
Comfortable Accommodation
The guest rooms at the 4-star hotel feature modern amenities like a TV, air conditioning, and a private bathroom with free toiletries, providing a cozy retreat after a day of exploring Taipei.
Experience the perfect blend of luxury and convenience at Hilton Taipei Sinban. Book now for an unforgettable stay!
In accordance with local regulations in Taiwan, the property will no longer provide disposable or single-use amenities. Should you require any amenities, please contact the front desk on the first floor for purchase.
Breakfast is free of charge for children aged 0–5 years.
A breakfast surcharge of TWD 413 per child per night applies for children aged 6–11 years; those aged 12 and above are considered adults and will be charged TWD 825 per adult per night.
Breakfast for additional guests is available for an extra charge of TWD 825 per person.
Extra beds are available in suite rooms upon request for an additional charge of TWD 1733 per room, per night.
If you require an extra bed, you must notify the property 7 days before your arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is not possible).
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Adults stay for TWD 1,733 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very clean and comfortable bed
The taxi only allowed to wait outside the road due to the local public safety
首先感謝親切有禮的服務態度
我是藉由住宿平臺訂下的住宿房型，當然也是優惠的價格。
但是到現場後由櫃檯服務人員告知，通常訂這個房型的客人進房後都會要求升等換房，原因是這個房間較為特殊 ，是沒有浴缸且是友善房型，並且打開照片提供參考，讓我在當下也看到浴室裡面，有友善的沐浴椅....
因而更換房型，並且再多附上價差...
若是如此，當初在平臺上怎麼不表示這個是友善房型？況且，平台上也沒有顯示浴室有沐浴椅...
這種種的一切，都令人感到十分不悅.
當下我沒有再跟櫃台人員反應什麼，一來我也趕著先入住後的行程，再者似乎說什麼都沒有意義！！！
通常 若是房客需要沐浴椅或是兒童盥洗用具？才會特別提出需求的嗎？
五星級飯店，用這樣的話術來先拿到訂房，於入住時「建議」付費升等？
實在令人感到失望...
The best general part of this hotel was my room which was bright, spacious, and modern with a big windows. Also appealing were the views from the rooftop pool and gym and an efficient front desk. The aforementioned room, though, was oddly designed with the sink literally across the hallway from the bathroom/washing area and a lack of dressers. Executive lounge was very nice in terms of brightness, layout, and # of users. Food selections at breakfast and reception were rather unimpressive (though I appreciate efforts made to accommodate food allergies) and while no one wants to see food waste the recycling of breakfast foods for reception foods could have been done more creatively. Areas for improvement generally and in the executive lounge both include staff proactivity and warmth. As for the room, some real mugs (for tea and water) in addition to the espresso cups would have been nice.
隔音非常的好，非常的安靜，床也很好睡，讓人一覺到天亮
早餐的部分因為是很多歐美客人入住的關係，所以有些都是偏西式，例如很多的起司，因為個人比較偏愛中式的早餐
交通便利
朝食の質が悪い
彼女の誕生日祝いを全力でサポートしてくれました
なし
Aamiaisella olisin kaivannut vähän runsaampaa tuoremehu ja hedelmävalikoimaa.
I recently stayed at Hilton Taipei Sinban and overall enjoyed my stay. However, after checkout I received an email from the hotel stating that a glass water bottle and coffee spoon were missing from my room and asking me to confirm their whereabouts.
While I understand that hotels need to account for their property, I was disappointed by the way the inquiry was handled. As a paying guest, I felt uncomfortable being contacted regarding missing items without any evidence or explanation of what investigation had been conducted before reaching out to me.
I have no knowledge of the missing items and left the hotel with only my personal belongings. I would have appreciated a more neutral and professional approach, such as explaining the circumstances and confirming the room inventory process before implying guest involvement.
I hope the hotel reviews its procedures for handling such situations, as respectful communication is an important part of the guest experience.
Unfortunately, my experience did not meet my expectations.
The check-in experience was disappointing. The front office staff appeared unfriendly, and some facial expressions made me feel unwelcome as a guest. There was no warm greeting, hotel introduction, or explanation of the facilities and services available.
Although we were checking in as a family with luggage, no assistance was offered. The staff did not provide information about the breakfast venue and operating hours, directions to our room, or any other useful details about the hotel. The interaction felt very transactional—payment was taken, the room key was handed over, and that was it.
Another disappointing experience occurred when I inquired about breakfast for an additional guest. I asked the breakfast manager at Market Flavor Restaurant about the process, and I was told to go to the Front Office to make the payment. When I went to the Front Office ready to settle the bill, Terry from the Front Office informed me that I needed to return to the restaurant and make the payment there instead.
As a guest, this back-and-forth was frustrating and felt like a waste of time. I would have expected better communication and coordination between departments, especially for a simple request such as paying for an additional breakfast.
For a hotel carrying the Hilton name, I expected a much higher standard of hospitality, guest engagement, service, and interdepartmental communication. Unfortunately, my experience fell well short of those expectations.
只有交通算是不錯就在板橋車站旁
早餐非常難吃，不能接受，結塊的白米跟水做的疑似是粥的食物，食物盤子隨便拿一個都是有破損的，整個早餐裡面沒有一個稱得上好吃的東西，房間內四處都有汚損。
住宿沒什麼問題
餐點：我們的牛排order in，差強人意，收到幾乎全熟，土豆泥有一股噁心的味道。
早餐：不知道是不是用餐人員多，大部分餐點補充不及時，幾乎空盤。
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