Charlottehaven

Hotels
Independent
9 (763 reviews)
Hjørringgade 12 C, Copenhagen, 2100 , Copenhagen , DK

Pets allowed

Facilities

Fitness facilities
Newspapers in lobby (surcharge)
Electric car charging station
Health club
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Spacious accommodation
Great amenities
Good location
Cons:
Issues with temperature control
Limited evening food options

Categories

Cleanliness
8.46
The cleanliness was generally good, but there were some issues mentioned with specific appliances.
Service
9.93
Many reviews highlighted exceptional service, especially in handling issues like heating and inquiries.
Location
9.47
The location is ideal with easy access to public transport.
Room Quality
8.42
Room quality was stated as good but with some complaints about temperature control.
Amenities
9.45
The hotel boasts great amenities including a gym, pool, and local attractions.
Value for Money
8.91
Good value for the offerings, though some mentioned the facilities were slightly dated.
Food and Beverage
7.96
Limited options in the evenings were noted, affecting the overall experience.
Overall Experience
9.43
A very positive overall experience with minor issues that were effectively addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:42

Property Description

Welcome to Charlottehaven, your perfect urban retreat in the heart of Copenhagen’s Østerbro district!

Recreational Haven
Indulge in our array of recreational facilities, including a state-of-the-art health club, a serene indoor pool, and a rejuvenating sauna, ensuring relaxation and well-being.

Gastronomic Delights
Savor delicious meals at The Café while enjoying beautiful garden views. Don’t miss out on our cooked-to-order breakfast, available on weekdays to get your day off to the right start.

Comfort & Convenience
Our 81 guest rooms feature fully-equipped kitchens, plush pillowtop beds with Egyptian cotton sheets, plus modern amenities like 43-inch flat-screen TVs and complimentary Wi-Fi, making you feel at home.

Experience the best of Copenhagen. Book your stay at Charlottehaven now!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 763 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
S
Sarah couple at
10
Privatsphäre, gleichzeitig Komfort eines Hotels
Pros:

Ausgezeichneter Aufenthalt und wunderschönes Zimmer hoch über der Stadt. Man genießt viel Privatsphäre, hat aber gleichzeitig den Komfort eines Hotels

Cons:

Alles super

2026-02-13 via Nuitee
I
Ibrahim couple dk
10
2026-01-29 via Nuitee
M
Majid couple om
10
Pros:

Very nice view

2026-01-29 via Nuitee
E
Elisa couple de
10
2026-01-27 via Nuitee
E
Elisa family_with_children de
10
Tolle Städtetrip mit viel Platz und Komfort.
Pros:

Größe und Ausstattung

2026-01-27 via Nuitee
B
BERKER couple tr
9
Pros:

Great location. Very nice view.

Cons:

The bathroom was very cold. But staff solved the problem by sending a radiator.

2026-01-27 via Nuitee
J
Juris family_with_children lv
9
2026-01-26 via Nuitee
K
Kwok family_with_children au
8
Pros:

Good location and spacious.

Cons:

Very bad smell coming out from the sink

2026-01-21 via Nuitee
P
Petra solo_traveller de
9
2026-01-20 via Nuitee
C
CHRISTINA couple gr
9
2026-01-20 via Nuitee
S
SoerenBjoern couple dk
8
2026-01-20 via Nuitee
A
Aggi couple dk
7
Pros:

Smuk udsigt

Cons:

Varmen var gået så der var meget koldt og ingen varmt vand

2026-01-20 via Nuitee
M
Mario couple de
10
Stylisches Wohnen mit grandiosen Blick
Pros:

von der Architektur innen und außen absolut beeindruckend, grandioser Blick auf Kopenhagen , sehr gute Lage zum modernen Viertel Nordhavn und zur Metro, das Appartement ist sehr ruhig

Cons:

die separate Rezeption etc. war etwas ungewohnt

2026-01-19 via Nuitee
A
Andrea couple de
8
Angenehmer Aufenthalt in schöner Atmosphäre in einer tollen Stadt!
Pros:

Sehr stylische Unterkunft. Die Wohnung an sich war sehr ruhig. Da wir auf der Sonnenseite lagen, war es abends sehr warm, was sich durch die großen Fenster aber ganz gut regulieren ließ. Schön war der Balkon, von dem man einen tollen Blick aufs Wasser hatte.

Cons:

Die Küche war sehr spartanisch ausgestattet. Es gab von allem Geschirr nur 4 Stück, ein paar Dinge fehlten ganz ( Eierbecher, Untertassen, kleine Teller) Aber vielleicht ist das auch nur typisch deutsch…:)

Leider wurde im Gebäude gegenüber gebaut, so dass wir jeden Morgen um Punkt 7 Uhr von der Kreissäge geweckt wurden.

2026-01-19 via Nuitee
I
Idris Ahmet family_with_children tr
2
Not for this time but maybe next?
Pros:

It was a good location, newly designed rooms and very comfy. Staff is really nice and helpful.

Cons:

Heating system was not working, rooms were freezing. Our room changed but it was super inconvenient to have such need. We had to carry all of our luggage and was not easy with child. If I will plan to visit Copenhagen again, I will first ask if heating is working or not.

2026-01-19 via Nuitee
I
ivica family_with_children hr
9
2026-01-19 via Nuitee
J
Jana family_with_children cz
10
2026-01-19 via Nuitee
J
Jutta couple de
9
2026-01-19 via Nuitee
L
Lonneke family_with_children nl
8
Heerlijk rustig verblijf met zwembad optie
Pros:

Lekker appartement

Cons:

Alles was ok

2026-01-19 via Nuitee
S
Sapunova family_with_children ua
10
2026-01-19 via Nuitee