Charlottehaven

Hotels
•
Independent
9 (763 reviews)
Hjørringgade 12 C, Copenhagen, 2100 , Copenhagen , DK
45-35271510

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Pets allowed

Facilities

Fitness facilities
Newspapers in lobby (surcharge)
Electric car charging station
Health club
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Spacious accommodation
Great amenities
Good location
Cons:
Issues with temperature control
Limited evening food options

Categories

Cleanliness
8.46
The cleanliness was generally good, but there were some issues mentioned with specific appliances.
Service
9.93
Many reviews highlighted exceptional service, especially in handling issues like heating and inquiries.
Location
9.47
The location is ideal with easy access to public transport.
Room Quality
8.42
Room quality was stated as good but with some complaints about temperature control.
Amenities
9.45
The hotel boasts great amenities including a gym, pool, and local attractions.
Value for Money
8.91
Good value for the offerings, though some mentioned the facilities were slightly dated.
Food and Beverage
7.96
Limited options in the evenings were noted, affecting the overall experience.
Overall Experience
9.43
A very positive overall experience with minor issues that were effectively addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:42

Property Description

Welcome to Charlottehaven, your perfect urban retreat in the heart of Copenhagen’s Østerbro district!

Recreational Haven
Indulge in our array of recreational facilities, including a state-of-the-art health club, a serene indoor pool, and a rejuvenating sauna, ensuring relaxation and well-being.

Gastronomic Delights
Savor delicious meals at The Café while enjoying beautiful garden views. Don’t miss out on our cooked-to-order breakfast, available on weekdays to get your day off to the right start.

Comfort & Convenience
Our 81 guest rooms feature fully-equipped kitchens, plush pillowtop beds with Egyptian cotton sheets, plus modern amenities like 43-inch flat-screen TVs and complimentary Wi-Fi, making you feel at home.

Experience the best of Copenhagen. Book your stay at Charlottehaven now!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 763 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
E
Eva • couple • de
10
Tolles Apartment in Kopenhagen
Pros:

Die Großzügigkeit.. die Lage .. die Ausstattung 🙂

2026-05-16 • via Nuitee
A
Adrian • couple • no
3
2026-05-16 • via Nuitee
E
ElJh • solo_traveller • dk
10
2026-05-14 • via Nuitee
O
Omar Havana • solo_traveller • be
8
2026-05-14 • via Nuitee
N
Noory • couple • il
9
2026-05-13 • via Nuitee
J
Jacob Ingerslev • solo_traveller • ch
7
2026-05-10 • via Nuitee
A
Axel • family_with_children • se
10
2026-05-10 • via Nuitee
C
Christian • extended_group • dk
9
Pros:

Fantastisk udsigt over Nordhavnen og Øresund.

Cons:

Intet

2026-05-09 • via Nuitee
B
barbara • couple • de
7
2026-05-08 • via Nuitee
P
Petra • family_with_children • cz
9
Pros:

Lokalita je výborná, blízko metra i vlaku a jen 5 minut cesty od centra. Snídaně a víkendové brunche jsou skvělé. Rovněž bazén a gym. Celkově se nám ubytování velmi líbilo, jednoduchý, ale funkční a moderní design, personál je ochotný a milý a vše má výbornou kvalitu.

2026-05-07 • via Nuitee
E
Elifcan • family_with_children • tr
9
2026-05-07 • via Nuitee
K
Katy • solo_traveller • ie
10
Excellent hotel
Pros:

Very good location in the center of Copenhagen, easy access to public transport for exploring the city. The suite was exceptional, and very well.maintained. very clean and extremely comfy.

Cons:

The hotel is spilt across two locations, where this isnt an issue for adults having to cross a main road with small children crossing the road for visiting some of the facilities is not the best

2026-05-07 • via Nuitee
K
Kay • family_with_children • de
10
Pros:

sehr freundlies Personal, alles sehr suaber, unproblematisch, Aussicht aus dem Tower sensationell

2026-05-07 • via Nuitee
M
Mirko • solo_traveller • de
10
Pros:

Seh schön, ruhige und funktionell eingerichtete Wohnung mit sehr guter Anbindung mit S und U- Bahn, Wasserbus und Farrad-Station. Bars, Supermarkte direkt um die Ecke. Kommen gerne wieder.

2026-05-06 • via Nuitee
D
Dariusz • family_with_children • pl
10
2026-05-04 • via Nuitee
P
Per • couple • dk
10
2026-05-03 • via Nuitee
M
Margalida • family_with_children • es
9
2026-05-03 • via Nuitee
S
Sybille • extended_group • fr
9
Très bien
Pros:

Chambre spacieuse et lumineuse avec larges fenêtres, belle déco .
Nous ne l avons pas utilisé mais accès à la piscine et salle de sport

Cons:

Petit déj à la carte au resto seulement , un peu cher
Le resto de l’hôtel est fermé le soir dommage
Un peu excentré du centre ville de Copenhague mais la station de métro est à 3 min de l’hôtel .

2026-05-02 • via Nuitee
C
Charlotte • couple • dk
10
2026-04-29 • via Nuitee
B
benjamin • solo_traveller • vn
6
Pros:

flot lejlighed, flot vedligeholdt og god størrelse, flotte faciliter, flot fitness og dejlig sauna + God indcheckning hvor receptionisten lod mig checke ind før tid, det satte jeg pris på

Cons:

Jeg var ikke blevet gjort opmærksom på at hvis man er hjemme efter kl 23, så skal man bruge en separat indgang, så jeg bruge næsten en time på at finde ud af hvordan jeg kom ind en af aftenerne, og så hænger der et skilt på døren med et nummer, men hvis man ringede til det nummer ville det koste dig 750kr som en ekstra regning for at få hjælp.. LIIIIIIDT frækt syntes jeg + når man betaler over 25.000kr for 14 dage så vil det være lækkert med lidt mere rengøring end 1 gang på 14 dage og opfyldning af toilet papir osv fik jeg aldrig, så det skulle jeg selv ud og købe.. det var som om det meste gik ud på at over charge som eks. 40kr for en kop te i cafeen...
Óg så kunne de personlige træner i fitness godt være lidt mere smilende istedet for at anskue en når man er der, det gør aldrig ondt at smile og sige hej

2026-04-25 • via Nuitee