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Facilities
Property facilities
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Free beach cabanas
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Fitness facilities
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24-hour front desk
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Garden
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Concierge service
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Wheelchair accessible
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Elevator
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Fitness facilities
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Shopping on site
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Smoke-free property
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Children's club
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Pool umbrellas
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Tours/ticket assistance
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Wheelchair accessible parking
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Waterslide
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Playground on site
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Free self parking
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Airport transportation - pickup (surcharge)
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Free water park access
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Beach umbrellas
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Free beach cabanas
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Beach sun loungers
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Pool sun loungers
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Housekeeping on request
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Wheelchair-accessible van parking
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Wheelchair-accessible pool
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Wheelchair-accessible on-site restaurant
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Handrails in stairways
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Lifeguard on site
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Accessible airport shuttle
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No accessible airport shuttle
Review Highlights
Categories
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Property Description
Outdoor Swimming Pools and Recreational Amenities
Indulge in three outdoor swimming pools and a complimentary water park, along with a fitness center on the premises.
Convenience and Services
Enjoy the convenience of concierge services, on-site shopping, and the added safety of lifeguards on duty. Benefit from a 24-hour front desk, an elevator, and free self-parking during your stay.
Prime Location and Nearby Attractions
Situated in the heart of Cancun's Zona Hotelera, the hotel is just steps away from La Isla Shopping Mall and a short drive from other attractions like Aquaworld, Delfines Beach, and El Rey Ruins. Explore the vibrant surroundings to make the most of your vacation experience.
To reserve your stay at Condo in Ocean Front Resort and dive into luxury and convenience, book now!
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Noise policy
Noise-free rooms not guaranteed
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Check-in & Check-out
Contactless check-out is available
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General
Events/parties not allowed
Property policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Noise policy
Noise-free rooms not guaranteed
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Check-in & Check-out
Contactless check-out is available
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General
Events/parties not allowed
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
No volveré a hospedarme en este lugar.
El lugar esta cerca de Plaza la Isla, hay mucha variedad de tiendas y restaurante. Tiene acceso a la playa aunque el mar tenia mucho sargazo y no pudimos entrar, pero el hotel tiene varias piscinas y que si se pueden utilizar.
This owner has several rooms for rent at this property, so your stay will depend on which room you get. Based on reviews, some are in better condition than others. We stayed in 1212, a two room unit, with a family of 7, and it was spacious enough and served our needs, barely. Room itself is not in great condition. The bathroom had a leak that made it constantly wet and swampy. Had to use our provided beach towels to mop up during the week, and would've had to pay to get replacements. Same with normal towels or toilet paper, we were provided with what they deemed was just enough and any more would have cost. Lots of nickel and dime-ing. Luckily we were out a lot so the toilet paper lasted. We used the same towels all week, which was fine except that it was too humid for them to ever hang dry. The beds were ok, but only full size (can't remember what the description says), and the sleeper sofas were literally just the pads off of a futon. The kitchen had just enough supplies, we were able to cook a meal. AC worked well. We had to pay the resort fee on to of the rental price, so we were able to use the resort's pools and public areas, just not the restaurants at all (there is no pay per meal option), and we did feel like second class citizens. Not that the staff weren't kind, but there was only so much they could do for us. We had to wear special wristbands identifying us as Airbnb guests rather than actual resort guests. Beach unusable (sargassum) but location was great.
La ubicacion es excelente la vista es igual de excelente , todo es funcional en el depa ,quiza un poco dañada en cuestion de paredes ,pero no afecta absolutamente en nada para la estadia
For some reason it was very hard to complete the paperwork with the agent for the condo. The room was VERY musty. My enviroment fee for a thee day say was 3x higher wthan it was at a different hotel where I stayed four days. I have no idea what's going on there. The proper name of the hotel and its address are not given before you book. Strange. You can do better elsewhere ... which I did at my second hotel. There are a lot of very negative reviews. I give it a C- ... but not a failing grade. Nice mall directly across the street.
UNSAFE!! Wish I could WARN others! Someone was in our room when we were snorkeling. There is NO chain, bolt, or any keyed lock on the door. We had to use a chair under the doorknob!There are bare wires above and below our granddaughters beds as well as behind our nightstand. Worried about fire the entire 10 days! FILTHY! Tub was disgusting, didn’t even want to poop in the toilet! Had to stand on towels IN the tub to avoid mold. Horrible, unsafe and management lies to you. MANY pics, but site only allows 5 to 8
The ONLY good thing was the air-conditioning worked. This place is poorly maintained, filthy and, most of all unsafe! The reviews were 8 of 10 on Expedia when we booked. I wouldn't give it a 1!! Bare, exposed wires above our granddaughters bed and behind the nightstand by our bed. Someone came in our room when we weren't there, forcing us to put tape on the door, so we could tell if the room was entered again while we were gone. There wasn't even a way to secure the room while inside. We had to put a chair under the door. Horrible accommodations. Nearly ruined our 10 days in Cancun!!
Great surroundings, good privacy of the room and front deck, great view. The room was OK for the price, maybe a small sofa could help. Overall the room, location and service was great.
We missed our flight out & asked if they could credit it for a night (was a reach, but hey no harm in asking) they said no they cannot. I then asked if we could stay an extra day and they said yes but id have to pay . I understood &decided to just take the loss. It was my fault. Upon arrival, the room was extremely muggy& damp smelling.I turned the ac on (which is not a/c it is an evap cooler) to try to take the humidity out, to no avail. Immediately texted them the issue & they responded promptly &sent maintenance. He agreed the room was humid but was reading 23 degrees celsius (although it was clearly not) . He called another tech to come try to get it to work properly.well he mustve broken a pipe or something because the roof was flooding the kitchen and dining area, right onto our suitcases that had my husbands Jordan IV military black shoes and his clothes (not a very happy husband now) . We move our luggage , i text the owner and he ASSURES me everything is going to be fixed , to go ahead & leave. So i have to leave to meet the rest of our party and TRY to enjoy while our room is POURING WATER, with 4 men with our belongings? FFW a few hours we come back, water is all cleaned but its still muggy , i text & he sends someone. Same issue minus the shower. This happened every day, entire stay was horrible. We ended up sleeping 2 nights in my daughters room because it was unbearable in our room. Basically paid $800 for a storage place. No comp, no discount. DONT STAY HERE
Horrible room, furniture, no service at all. AI generated answers to your questions and concerns. Every concern you make you will get an answer that they will make it a note for future customers, for you there’s nothing as you got trapped. So disappointed! Wasted our money and our precious trip!
The property is nice for families. It is able to accommodate a large number in one room without feeling overcrowded. The balcony option is nice also. Check in and out is easy, and the grounds are beautifully maintained.
Muy bueno y agradable. Excelente comodidad.
Cuenta con todo lo que yo necesitaba para mi estancia, las amenidades ( TV, AC, comida, bebidas, gogles y más ) estaba a la mano y había más de lo que podía necesitar, para las actividades que llevaban planeadas fue ideal. Muy recomendable.
Although it is fairly clean, the facility is really old. Just don't look at the details.
When we stayed, our next door was super loud at midnight cooking and talking. Since the rooms shared a (locked) door, we heard every single word they were saying!
Dining is convenient. Walk across the street and there are a lot of restaurants.
El check in estuvo tardado.
La habitación limpia.
Los colchones un poco incómodos.
La ubicación del hotel conveniente.
La playa muy bonita con arena suave, agua tibia.
La alberca familiar con agua un poco fría y la alberca infantil con agua fría
Todo estuvo de maravilla
This condo is within the premises of Park Royal Cancun Resort. You have access to the beach and a few other services of the resort. It is very conveniently located across the shopping mall which has tons of food options. In our condo, the trees were blocking the ocean view. The condo has a functioning kitchen and good beds. Very comfortable for a family of 5. The condo owner is extremely responsive via WhatsApp. Very kind and understanding person. They also have a connection with a tour agency -- Luca Transportation. Highly recommend that you book tours with him. He is also an amazing person to deal with.
Building it self was old and you can smell of wet and fungus.
I requested refund or change room, but busy season couldn’t find a place. And once it was booked, there are no refund. Very strict no refund policy even though water leak and rusty hot water. I don’t recommend this place. It is located at Park royal hotel. Nice ocean but that’s it
Location is great. Room is clean. The only thing is it’s pretty humid in the room and the ac doesn’t seem to help.
El lugar muy amplio, limpio y rápidamente se recibia ayuda en caso de consultas
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