Del Castillo Plaza Hotel Pucallpa

Hotels
•
Independent
8.6 (11 reviews)
Jr. Independencia 550, Pucallpa, Frente a la Catedral, Plaza de Armas, Callería, Ucayali, 25001 , Callería , PE
51-941826825

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Facilities

Free breakfast
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Welcoming atmosphere
Cons:
Aging structure

Categories

Cleanliness
8.11
The structure is showing its age.
Service
9.08
Very friendly staff.
Location
8.62
Standard quality for this hotel tier.
Room Quality
8.57
Standard quality for this hotel tier.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8.56
Standard quality for this hotel tier.
Food and Beverage
8.61
Standard quality for this hotel tier.
Overall Experience
8.68
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:52

Property Description

Luxurious Amenities
Indulge in onsite massages and enjoy the view from the terrace and garden. Experience a range of amenities such as complimentary Wi-Fi, concierge services, and a common area television.

Fine Dining and Socializing
Savor delicious meals at the restaurant, snacks at the café, and drinks at the bar/lounge. Socialize with other guests at the daily complimentary reception and enjoy 24-hour room service.

Business and Leisure Blend
Take advantage of the 24-hour business center, express services, and event spaces. Stay connected with air-conditioned rooms, premium bedding, and LED TVs. The hotel's proximity to key attractions makes it the ideal choice.

Experience comfort and convenience at its best - Book your stay at Del Castillo Plaza Hotel Pucallpa now!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Gap period enforced between guest stays - 72 hours

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

8.6
Based on 11 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
C
Claudia Evelyn
10
Pros:

Ok for what we needed

2025-10-04 • via Nuitee
T
Thomas
8
Pros:

Very friendly staff, although the structure is showing its age.

2025-08-29 • via Nuitee
A
Andrew
10
Pros:

A great place to stay in Pucallpa. Staff is friendly, place was clean.

2025-02-09 • via Nuitee
M
Marco • friends
6
Pros:

For the price it wasn’t bad. Rooms not terribly clean and the property wasn’t in the best condition but it was comfortable when the AC ran for a few hours in the room.

2024-07-07 • via Nuitee
C
Curda
8
Pros:

Decent room, but horrible beds! Staff was pleasant.
I wouldn't stay for more than a couple nights - beds killed our backs.

2024-02-03 • via Nuitee
S
Shinobu
10
Pros:

Good location and staff are very nice!

2024-01-14 • via Nuitee
G
Gregg
10
A great stay
Pros:

Been here several times before, always a good stay. This trip I had a bacterial infection from being in the jungle earlier which required medical attention and special accommodations from the hotel. They were exceptionally gracious and helpful. Always great staff here

2022-04-02 • via Nuitee
M
Marita
10
Hotel recomendado
Pros:

Personal muy amable, hotel bien ubicado a un paso de todo. Habitación confortable. Recomendado

2021-12-15 • via Nuitee
V
Verified traveler
8
Pros:

La limpieza

2021-08-03 • via Nuitee
V
Verified traveler • self
10
Pros:

The staff is so kind / helpful and rooms clean. I stay here every time I come through pulculpa. Thank you

2021-02-21 • via Nuitee
K
KATHERINE
8
Se ajusta al precio la calidad del servicio
Pros:

Bien

2019-12-02 • via Nuitee