Captain Vasilis Hotel

Hotels
9.2 (257 reviews)
Sali Helidonaki 12 , Chania Town , gr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise levels
Small room size
Occasional foul odor

Categories

Cleanliness
8.6
General comments reflected cleanliness, but some specific drawbacks were mentioned regarding the room quality.
Service
9.98
Numerous reviews highlight the friendliness and helpfulness of the staff, particularly mentioning Konstantina.
Location
9.61
The location is consistently praised as ideal, close to the harbor and within walking distance of attractions.
Room Quality
8.06
Negative remarks were made about room size and noise levels, impacting overall quality.
Amenities
9.09
Amenities received mixed feedback, but breakfast and basic services were appreciated.
Value for Money
9.05
Standard quality for this hotel tier, though the room issues affected perception of value.
Food and Beverage
9.6
Breakfast options received positive mentions, indicating quality offerings.
Overall Experience
9.57
Overall experience is generally viewed positively, with specific complaints noted but outweighed by positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:41

Property Description

Luxurious Accommodation:
Indulge in comfort and style at Captain Vasilis Hotel, where each guest room is thoughtfully equipped with modern amenities like air conditioning, flat-screen TV, and free WiFi. Some rooms even offer stunning sea views from a private balcony.

Charming Features:
Explore the beauty of Chania Town while staying at our 4-star hotel, conveniently located just 400 meters from the bustling city center and 1 km from the sandy shores of Nea Chora Beach. Unwind in the garden, shared lounge, or terrace, or savor a drink at the on-site bar.

Convenient Services:
Start your day right with a delicious buffet breakfast before heading out to discover nearby attractions like Koum Kapi Beach and Etz Hayyim Synagogue. For your convenience, we offer a tour desk, luggage storage, and a paid airport shuttle service for easy transportation. Book your stay at Captain Vasilis Hotel now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 257 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 8.06
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 9.6
Overall Experience: 9.57
P
Päivi solo_traveller fi
9
2026-07-24 via Nuitee
V
Verity couple gb
10
Amazing stay! Amazing host! Would recommend!
Pros:

Wonderful room in wonderful location! Great value for money! We will return!

2026-07-20 via Nuitee
A
Arnaldo couple it
9
Una splendida vacanza di mare.
Pros:

La struttura è ottimamente posizionata nell'affascinante centro storico di Chania, facilmente raggiungibile a piedi e con affaccio diretto sul porto veneziano. Il giovane Vasilis, il titolare, ama l'Italia ed è gentile, disponibile e garbato. Non lesina consigli, suggerimenti e fa di tutto per rendere confortevole il soggiorno dei suoi clienti. La camera che ci è stata assegnata è molto spaziosa ed è dotata di tutti i comforts.

Cons:

Parcheggiare nei pressi del centro storico di Chania, specie in alta stagione, è problematico. Arrivati il 2.7, abbiamo trovato già moltissimi turisti. Tuttavia la situazione, in generale (ristoranti, spiagge ecc.), non è ancora congestionata. Sembra che il periodo migliore per andare a Creta e viverla con maggiore tranquillità sia tra il 20.9 e il 20.10.

2026-07-12 via Nuitee
M
Mike couple us
10
Pros:

Incredible location terrace room outstanding owner Vasilis terrific

2026-07-11 via Nuitee
G
Gurban couple az
10
2026-07-09 via Nuitee
E
Emilie solo_traveller no
10
Best service, kindest personell, charming building and the perfect location!
Pros:

This hotel has everything you need for the perfect holiday. Nice location, the best staff, breakfast included and the most charming building. The hotel owner Vasilis was always available and helped me with everything. I was a solo traveller and he made me feel so safe and Welcome! Would recommend 10/10 times for both solo travellers and couples/friend groups.

2026-07-08 via Nuitee
A
Anette solo_traveller dk
6
Pros:

Personalet,beliggenhed og rengøring.

Cons:

Der var sparret på kvaliteten af morgenmad. Appelsinerne, som blev anvendt til juice, var blege og smagte af ingenting. Vi troede først at saften blev fortyndet med vand., men så at det blev den ikke. Det blev til gengæld kaffen. Når der blev taget et par kopper af kaffekanden, så blev kanden fyldt op med kogende vand. Så først til mølle, hvis du ikke ville have en tynd kop kaffe.

2026-07-07 via Nuitee
J
Jo couple gb
10
We had a fabulous stay
Pros:

Not a great big choice … perhaps some sauces to accompany the eggs!

2026-07-07 via Nuitee
T
Teodor-George couple ro
10
2026-07-04 via Nuitee
R
Raffaele couple it
10
Nel cuore pulsante di Chania
Pros:

Posizione eccellente. Stanza con vista mozzafiato sul porto vecchio. Personale gentilissimo. Vasilis mi ha anche assistito in una mia disavventura con la polizia greca (occhio!), anche dopo la mia partenza.

Cons:

Non scriverei sul profilo di Booking che l'hotel è provvisto di parcheggio.

2026-07-01 via Nuitee
S
Sara couple gb
10
A truly exceptional stay beautiful accommodation, outstanding hospitality, and a perfect base to experience the charm, w
Pros:

It was exceptional from every angle.

The room is in the heart of Chania, within walking distance of everything, and it was an absolute pleasure staying in this beautiful house. It’s an antique property, incredibly well looked after, almost like a listed building. In fact, the whole of Chania feels like a listed city.

The room itself, despite not being huge, is thoughtfully designed. Air conditioning, a comfortable bed, lovely pillows, beautiful windows, a terrace, and a fridge stocked with drinks everything you could need. The bathroom is a modern walk in wet room, and even things we didn’t need, like a hairdryer, were there nevertheless. It is fully equipped and impossible to fault.

Everything is done with great attention to detail. High-quality china, beautifully white sheets with no stains, and impeccable cleanliness throughout. It genuinely feels like a five star hotel.

We chose the room with the terrace, and it was an excellent decision. If you can book that room, it is definitely worth it. I saw many properties with much larger rooms, but sacrificing a little indoor space is absolutely worth it for that balcony. The view of the harbour is simply to die for.

We also had the pleasure of meeting Alexandra, who works in the breakfast area. The breakfast is lovely. They cook fresh eggs exactly how you like them and serve delicious local cheese and Greek yoghurt. They also serve an apricot jam made by the owner’s grandmother, which was absolutely delicious. It became something I looked forward to every morning with my yoghurt.

Airport transfers were effortless. They booked our taxi at the standard local rate, with no overcharging. The driver was polite, punctual, and professional.

One thing to note is that cars are not allowed directly next to the hotel because it is located within the historic old town. However, the walk to the nearest area accessible by car is only about three minutes, so it never caused us any inconvenience with taxis.

Cons:

As for the negatives, we really had to look hard to find one. Early in the morning, the cute electric recycling lorry comes to collect the glass bottles from the nearby bars and restaurants, so if, like us, you sleep with the windows wide open, you might hear clinking. We suspect that if we’d closed the windows, it wouldn’t have been an issue at all, as the room itself seemed very well soundproofed.

In a funny way, we actually liked it. It reminded us how clean and organised the city is and how seriously they take recycling.

You may also hear the gentle hum of people enjoying themselves late into the night, but this is the old harbour in one of the most touristic towns in Greece. It never felt intrusive to us. if anything, it became a sort of pleasant white noise. It also says something lovely about Crete.. young people can enjoy themselves until the early hours, and the atmosphere still feels completely safe and relaxed.

If you require absolute silence and expect to hear nothing but a pin dropping, perhaps staying in the heart of Chania’s old town isn’t for you.. or perhaps simply close the windows! For us, it added to the charm and never interrupted our sleep

2026-06-26 via Nuitee
P
Pierre couple fr
2
Très décevant
Pros:

L’emplacement

Cons:

Très bruyant Fenetres non isolées on entend la musique tard la nuit. Cloisons non isolées on entend les conversations des voisins.

2026-06-23 via Nuitee
R
Robert couple us
9
Captain Vasilis is a nice property, spacious room, great harbor view, and friendly staff.
Pros:

Breakfast was nice and it is in a great location.

Cons:

The mini bar was so packed with sodas, beers and wine that we had a difficult time trying to chill our own beverages.

2026-06-20 via Nuitee
R
Ron couple gb
9
2026-06-18 via Nuitee
A
Anna solo_traveller gr
10
Pros:

Very central location in the old town, amazing view to the old harbor from the window. Freshly prepared breakfast and very friendly staff.

Cons:

It would be nice to have easier access to the balcony.

2026-06-18 via Nuitee
R
Roland couple be
4
Niet voor herhaling vatbaar.
Cons:

Te kleine kamer en badkamer (zelfs geen tegels vloer, noch wanden) Ontbijt: heel pover, weinig keuze. Lawaai glascontainers ophalen 6u. Bed : slechte matras ondersteund door losse planken van10cm breedte. Helemaal geen lattenbodem.

2026-06-17 via Nuitee
B
Beverley couple gb
10
Fantastic, 1st visit & already planning a 2nd
Pros:

Perfectly placed, great sea view! It is a beautiful property & the owner is ver knowledgable.

There is a fridge in room which is stocked & refilled with soft & alcoholic drinks.

Great selection at breakfast from granola, Greek yoghurt, pastries from a local bakery, toast, fresh coffee & eggs of your choice!

Cons:

Balcony access was via a ground floor spiral staircase & past two there guests bedroom windows! With such a beautiful view it would be great to sit out there at night. A door is needed!

2026-06-10 via Nuitee
J
Joanna family_with_children ca
8
Great location, great staff and overall great experience!
Pros:

The location of the hotel could not have been better; we were close to everything, specifically in Old Town Chania! The owner was great and extremely accommodating. One of the main reasons we chose Captain Vasilis was because of breakfast being included in the deal, and it did not disappoint. They also really stayed on top of cleanliness. Would recommend for travellers who want a more local and relaxed experience!

Cons:

What could have been better was the size and comfort of the rooms. The bed wasn't super comfortable, and the location of my room was close to reception so it was a bit noisy in the early and late hours. It wasn't a deal breaker for me though!

2026-06-06 via Nuitee
P
Peter solo_traveller gb
9
Excellent location and a great place to visit
Pros:

Location excellent. Vasilis was most helpful and he makes a mean breakfast 😁

Cons:

Nothing

2026-06-03 via Nuitee
H
Helen solo_traveller ie
7
Pros:

The location is excellent.

Cons:

Update of the bathroom is needed

2026-05-29 via Nuitee