Captain Vasilis Hotel

Hotels
9.2 (237 reviews)
Sali Helidonaki 12 , Chania Town , gr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise levels
Small room size
Occasional foul odor

Categories

Cleanliness
8.6
General comments reflected cleanliness, but some specific drawbacks were mentioned regarding the room quality.
Service
9.98
Numerous reviews highlight the friendliness and helpfulness of the staff, particularly mentioning Konstantina.
Location
9.61
The location is consistently praised as ideal, close to the harbor and within walking distance of attractions.
Room Quality
8.06
Negative remarks were made about room size and noise levels, impacting overall quality.
Amenities
9.09
Amenities received mixed feedback, but breakfast and basic services were appreciated.
Value for Money
9.05
Standard quality for this hotel tier, though the room issues affected perception of value.
Food and Beverage
9.6
Breakfast options received positive mentions, indicating quality offerings.
Overall Experience
9.57
Overall experience is generally viewed positively, with specific complaints noted but outweighed by positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:41

Property Description

Luxurious Accommodation:
Indulge in comfort and style at Captain Vasilis Hotel, where each guest room is thoughtfully equipped with modern amenities like air conditioning, flat-screen TV, and free WiFi. Some rooms even offer stunning sea views from a private balcony.

Charming Features:
Explore the beauty of Chania Town while staying at our 4-star hotel, conveniently located just 400 meters from the bustling city center and 1 km from the sandy shores of Nea Chora Beach. Unwind in the garden, shared lounge, or terrace, or savor a drink at the on-site bar.

Convenient Services:
Start your day right with a delicious buffet breakfast before heading out to discover nearby attractions like Koum Kapi Beach and Etz Hayyim Synagogue. For your convenience, we offer a tour desk, luggage storage, and a paid airport shuttle service for easy transportation. Book your stay at Captain Vasilis Hotel now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 237 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 8.06
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 9.6
Overall Experience: 9.57
P
Päivi solo_traveller fi
9
2026-05-07 via Nuitee
S
Stuart couple gb
10
Superb.. book it & you’ll be rewarded with excellent views, fine dining nearby, & a 1st class host.
Pros:

From the moment we stepped into the Captain Vasilis Hotel, our host was welcoming, and it soon became clear that we had booked one of those rare hotels right in the heart of Chania, not only within the beautiful old town itself, but also as part of its history.

We later discovered that our host was in fact the grandson of the real and famous Captain Vasilis, who once lived in this very house before it was converted into a hotel.

Step outside and you are surrounded by excellent restaurants, narrow old passageways and the beautiful old port. We booked the double room with a private terrace, Room 4, which had a stunning view overlooking the old port. Day or night, it was a feast for the eyes.

Definitely recommended.

Cons:

One point to be aware of, although this is no fault of the hotel: cars are not permitted in the old town itself, so there is a short walk of around 3 minutes from the nearest accessible point.

Parking can be a little difficult if you have a hire car, as the town recently introduced paid parking in the nearby streets and car parks. At the time of our visit, parking was limited to a maximum of 4 hours, with free parking between 9:00pm and 7:00am. However, if you are happy to park slightly outside the immediate old town area, you should be able to find free street parking.

2026-05-01 via Nuitee
Q
qaandy couple gb
9
Lovely old world hotel in the Old Town with great service and views.
Pros:

Great location just behind the harbour with great views

Cons:

Bar wasn't open but we did visit out of season, in March.

2026-04-28 via Nuitee
M
Michele solo_traveller fr
9
Pros:

Location with such a fabulous view.
I felt very welcome and "at home".

2026-04-27 via Nuitee
G
guy z. solo_traveller fr
9
Pros:

L authencite du lieu
Vue sur mer top avec terrasse
Hote prevenant

Cons:

Literie pas assez ferme pour nous

2026-04-19 via Nuitee
I
Ioana solo_traveller de
10
Pros:

Super Lage, sehr freundlicher Gastgeber, sehr sauber.

Cons:

Manchmal war die Musik bis spät in die Nacht zu hören .

2026-04-13 via Nuitee
E
Ewa couple pl
10
2026-04-10 via Nuitee
M
M A RINA NIRAKH solo_traveller gr
10
Pros:

Η τοποθεσία είναι τέλεια δεν θέλεις να φύγεις από εκεί υπάρχει ηρεμία, είναι όμορφα όπως και το ξενοδοχείο το δωμάτιο βλέπεις όμορφη θέα από έξω.

Cons:

Δεν υπάρχει κάτι να πω ,αφού έχεις ηρεμία και το βράδυ για ύπνο.

2026-03-08 via Nuitee
P
philippe couple be
9
Très agréable
Pros:

Complets et de qualité
Service agréable

2026-01-19 via Nuitee
C
CHRISTOPHER family_with_children us
10
Lovely plus fabulous views
Pros:

Excellent stay for a few days. Spectacular harbor view, romantic rooms in a 14c building, so cool! Totally charming and very walkable area. Nice breakfast and lovely proprietors; we felt like family. Book it and be done. First class.

2026-01-19 via Nuitee
D
DIMITRIS solo_traveller gr
10
2026-01-19 via Nuitee
R
Ross couple au
8
2026-01-16 via Nuitee
S
Silvia couple ch
8
Pros:

Die Lage ist top, Personal sehr freundlich und hilfsbereit, danke Constantina.

2025-11-21 via Nuitee
M
Mick solo_traveller gb
8
Central and clean
2025-11-21 via Nuitee
C
Conor couple ca
7
Cons:

Occasional foul odor

2025-11-01 via Nuitee
L
Luna couple it
8
2025-10-27 via Nuitee
C
Christina extended_group au
8
Chania never gets old
Pros:

Location, cleanliness and staff were very friendly and helpful. Breakfast was good.

Cons:

Thou a great location the noise levels in the evening were a little annoying.

2025-10-26 via Nuitee
P
Philippe couple fr
5
Sérieux problème d'accès à la terrasse de la "chambre double standard avec vue sur mer"
Pros:

Bon accueil, vue sur le port et la mer;

Cons:

La chambre (6), annoncée avec terrasse, ne présente un accès à cette terrasse qu':
-en passant par la fenêtre!!!
ou
-en descendant par un escalier à l'étage inférieur, puis en remontant par un escalier extérieur en colimaçon, puis en traversant la terrasse de la chambre voisine en franchissant ses limites privatives!!!

2025-10-23 via Nuitee
V
Valentina couple it
4
Camera microscopica.
Pros:

Posizione centralissima, personale cortese, bella struttura antica, anche se un pò cupa.

Cons:

La sedicente camera matrimoniale standard di 15 mq corrispondeva a una camera lillipuziana di 9mq + 2,5mq del bagno, dove mancavano gli spazi essenziali per ogni manovra.
Inoltre il tutto non era all'altezza di un 4 stelle. Materasso sfondato, malgrado il topping cosmetico.
Ci siamo dovute arrangiare chiedendo un filo volante aggiuntivo per potere ricaricare i telefoni perché non c'erano prese in camera, salvo quelle già occupate dalle luci dei comodini. Bagno microscopico cieco senza un sistema di areazione. Tutte le mattine alle 5 il fragore delle bottiglie di vetro buttate dai numerosi ristoranti attorno.

2025-10-21 via Nuitee
H
HannaPa solo_traveller fi
10
Tulin patikoimaan Samariaan ja melomaan sekä hakemaan valoa
Pros:

Itsepuristettu appelsiinimehu, papukahvi ja munakokkeli pöytään kannettuna, leipää ja juustoa sekä hedelmiä

Cons:

-

2025-10-17 via Nuitee