Decameron Las Heliconias - All Inclusive

Hotels
•
Decameron Hotels & Resorts
8.4 (84 reviews)
Km2 Vía Panaca Vereda Kerman , Quimbaya , co

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Swimming pool
Restaurant
Family rooms
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Great location
Cons:
Noise from events
Food service issues
Maintenance required in certain areas

Categories

Cleanliness
8.15
Some areas need maintenance as noted in reviews regarding room upkeep.
Service
9.15
Staff received praise for their friendliness and helpfulness across multiple reviews.
Location
8.65
The location is a positive aspect, highlighted in several testimonials.
Room Quality
8.65
Rooms were described as spacious and comfortable with good amenities.
Amenities
8.65
Facilities such as the spa received positive reviews, although some maintenance is needed.
Value for Money
7.65
Some reviews expressed disappointment in relation to pricing, especially regarding food availability.
Food and Beverage
7.65
Food quality varied, with some mentions of items running out or needing improvements.
Overall Experience
8.65
The experience was largely positive, with a few complaints that didn't overshadow the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:52

Property Description

Luxurious Accommodations
The Hotel Decameron Las Heliconias offers guests a comfortable stay with rooms equipped with cable TV, a safe, and plush linens. The private bathrooms are stocked with toiletries and towels for convenience.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurants. From the international-style buffet at La Hacienda Restaurant to the à la carte services at El Rincón de los Recuerdos and La Herrería, there's something to satisfy every palate. With three bars and a snack station on-site, guests can enjoy a variety of delicious options.

Abundance of Amenities
Experience ultimate relaxation with access to tennis courts, a fitness center, nightclub, and a children's playground. Currency exchange services, a golf course, and volleyball courts are also available. Don't miss the chance to attend Sunday mass during your stay.

Book your stay at Hotel Decameron Las Heliconias for a memorable and enriching experience.

Important information:

Please verify that the child’s age at the time of stay matches the age listed on the reservation. If the child is not included in the reservation, you will be required to pay the difference directly at the hotel or request a modification through Booking.com, including the applicable additional charge.

Please note the entrance to the Parque Panaca is not included in the accommodations fee. The entrance ticket can be purchased in Decameron Explorer for USD 18 per person.

Please note the property requests all adults and children to present a passport or valid identification at the time of check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 84 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 8.65
E
Edgar • solo_traveller • co
8
Pros:

la atencion del personal

Cons:

la falta de productos en el bar

2026-05-07 • via Nuitee
S
Silvana • family_with_children • co
9
Es excelente
Pros:

Si es una excelente opción para venir a descansar en familia, la piscina es pequeña

Cons:

No me gustó que me picaba el cuerpo en la cama y me tocó pedir cambio

2026-05-06 • via Nuitee
C
CARMEN ELENA • solo_traveller • co
9
Pros:

La atención del personal

Cons:

La comida del restaurante la fonda, no lleno mis espectativas

2026-05-03 • via Nuitee
C
Claudia • solo_traveller • co
6
Pros:

Ambiente muy familiar

Cons:

La hora del check in, mala gestión y demora ya que tenía que suministrar un medicamento a mi esposo y debía tener un espacio apropiado, fué muy tarde!

2026-04-29 • via Nuitee
M
Marcela • extended_group • co
10
Una excelente estadía servicio y atención
Pros:

La atención, el servicio es excelente y las instalaciones también

Cons:

La presión del agua de la ducha muy bajita, poca variedad de jamón y queso en el restaurante, antes había más opciones

2026-04-26 • via Nuitee
J
Julio Miguel • couple • co
4
2026-04-26 • via Nuitee
C
carlos • couple • co
7
RELAX
Pros:

muy bueno

Cons:

las habitaciones o son seleccionadas, quiero decir a nosotros nos toco una familia con niños junto y nuestro viaje pretendia ser de descanso, no se logro con niños llorando desde las 6am. la idea no era levantarnos a esa hora

2026-04-25 • via Nuitee
M
Maria Camila • couple • co
10
2026-04-25 • via Nuitee
H
HECTOR • couple • co
10
Pros:

La atención del personal y la limpieza en cada una de las áreas del hotel son realmente de valorar.

2026-04-20 • via Nuitee
B
Berta Luz • family_with_children • co
9
Pros:

La atención del personal

Cons:

La discoteca demasiado pequeña

2026-04-13 • via Nuitee
R
RUBEN DARI • extended_group • co
9
Descanso
Pros:

Amplitud

Cons:

N.A.

2026-04-08 • via Nuitee
S
Sergio Eduardo • couple • co
9
Desacanso
Pros:

Es un lugar maravilloso, el servicio y atención del personal del hotel excelente, los cuartos muy cómodos, la atención en el bar y restaurante muy buena

Cons:

Todo estuvo bien, las actividades no fueron llamativas como karaoke no fueron llamativas para mi, me hubiera gustado parquear mi carro más cerca de la habitación.

2026-04-05 • via Nuitee
M
Mauricio • couple • co
10
Increíble
Pros:

Muy bonito

2026-04-05 • via Nuitee
H
Heiver Perea • family_with_children • co
10
Pros:

Las habitaciones son amplias, cómodas y limpias. En general es un hotel bonito y limpio.
Las comidas, snacks y cocteles muy buenos

Cons:

Todo muy bien.

2026-04-05 • via Nuitee
A
Andrea • extended_group • co
10
2026-03-29 • via Nuitee
J
Jimena • family_with_children • co
10
2026-03-25 • via Nuitee
X
Xavier • couple • co
8
2026-03-18 • via Nuitee
L
Luz Mary • family_with_children • co
8
2026-03-17 • via Nuitee
G
Guevara Alvarez • extended_group • co
10
Descanso familiar.
Pros:

La calidad humana de los empleados.

Cons:

No aplica.

2026-03-16 • via Nuitee
R
Rafael • couple • us
10
2026-03-14 • via Nuitee