Mnar Park

So the aqua park is in not included! False impression on advertisement.
Everything in aqupark you have to pay for, including the sunbed. They don't even offer you towels. It closes at six, you have to pay a significant entrance fee per day.
You want to purchase any snacks, it's highway robbery also.
Hotel is expesive, all things considered, just not worth it.

Absolutely horrifying! I wouldn’t recommend this disastrous residence to anyone! There were clear signs of mold on the walls, inside the dresser, on the curtains.. the bed is very dirty. Clearly, the windows haven’t been cleaned in months. You can almost see the view from the small windows. I don’t understand the positive reviews at all! We were extremely disappointed with the poor hygiene at such price. We were afraid the entire time that our baby would touch the mold. If you want to rent this horrible place, run!

Not clean
Outdated

Great facilities and wonderful service from all the staff

Attention le site porte à confusion vous réserver votre chambre la description indique 3 piscines et parc aquatique et arrivée sur place on vous demande de payer un supplément pour le parc aquatique… la chambre pleine d’humidité et le pire pas d’eau chaude j’ai dû faire intervenir le personnel on me dit pas de chambre dispo… j’insiste car ma fille est asthmatique et impossible de dormir dans une chambre pleine d’humidité et Sans eau chaude. On me transfert dans une chambre plus petite de ce que j’avais payé donc je ne recommande pas du tout 1ere et déniere fois !!

We had a great time at Mnar Park Arrived around 10.30 pm and we're given a basement studio apart- not to our liking, not as shown on the website. Anas & management quickly, without fuss, upgraded us to one of their best apartments. The complex has beautiful surroundings, superbly located with magnificent views of the Atlantic &straight of Gibraltar from the balcony.
The restaurant has amazing panoramic views. breakfast was superb. Friendly & helpful staff, except Mustafa - he treated us very courteously first day, but next day, he got our order wrong -brought us fruit smoothies instead of orange juice and said orange juice had run out, yet soon after, he brought half a dozen glasses to the next table. Brought Moroccan Tea instead of English Breakfast Tea, We asked twice and the result was the same! Probably he was protesting because we didn't leave him a tip the first day.
Reception and security staff were very nice and helpful, especially Anas, Abde Ali, Hassan and Malak. Room service was excellent with premium quality toiletries , bedding/towels/beach towels.
Beautiful and very clean pool.

Kitchen was very well equipped with a hob/microwave/fridge.
Had a thrilling afternoon at the Aqua park. There are ample entertainment choices at the resort for the whole family.
Wi-fi in the room was poor, but it was fixed next day. It's about 10 mins drive to the centre, but we enjoyed the drive and it's well worth it. Deserves better than 3.5 rating. We'll definitely go back!!

Precio muy caro referente activadad presentada

We thought this would be a great place for the family to relax and enjoy a water park. The rooms look nothing like the pictures. The couch was broken, AC in the room didn’t work. We called and they sent the technician, he needed a couple hours to fix it so was constantly in and out of our space. When we told him about the Internet not working he said his worked fine and did nothing about it. We spoke to the front desk and again it was brushed off. The breakfast was super slow and again we didn’t get served until we told the third waiter we still didn’t get service. There was no compensation for our horrible stay and the didn’t care for our complaints I don’t recommend this place at all. STAY AWAY!

Rocky start, it took 1/2 day to check in. We were told by Hotels .com to contact property for special needs which we did and spoke to a receptionist we were told we will get sea view for 2 adults and the child as a safety measure and the other with balcony. On day of arrival we were given two basement room, one you could not enter from smell of damp and the other opened to a field with heavy machinery operating. We did go back to reception explaining neither was good as our son has dust already and is on inhaler because of asthma . we were told all types of rooms we paid for on basement level and of similar condition. after few hours manager got involved and kindly offered two apartments all be it with a comment that you pay for "Mini you want Lamborghini".
That was not certainly the case we wanted what we were told we are getting and the ultimate advice from the manager: " Always book direct because booking agents take their percentage and dump the problems with property"

Overall it was a good stay, except for

Super freundliche Mitarbeiter. Das Bett sehr bequem super Lage.
Zimmer: Spinnennetze da und dort! Es waren auch irgend ein Art Käfer überall im Zimmer(weil Erdgeschoss war? ) . Denke seit Wochen nicht gründlich gereinigt. Flecken auf Bettwäsche. Schönheitsfehler da und dort ist aber nicht entscheidend.

Lit confortable, et très bon petit déjeuner

Jammer dat ontbijt inbegrepen in realiteit zeer beperkt is uit 1 menukeuze uit de kaart en als je bv een 2de kop koffie wenst moest je bijbetalen en ook voor een extra toastje voor mijn zoon moest ik bijbetalen terwijl ontbijt inbegrepen normaal onbeperkt moet zijn.

Queensize Bett mit Couchbett bestellt, aber bekamen leider normales Bett mit Couchbett für 80€ Aufpreis. Der Aufpreis konnte uns nicht quittiert werden. Desweiteren musste man das Couchbett selber fertigen. Es gaben viele Silberfische die wir beseitigen mussten. Duschkopf sowie Duschtürhalterung waren beschädigt. Uns wurde ein Taxi bei Abreise bestellt, die uns für unglaubliche 1000 DH (umgerechnet ca. 90€) zum Flughafen gefahren hat. Wir mussten einwilligen, da wir keine andere Option hatten. Besetzung der Rezeption stimmt nicht wie vorgegeben. Wir fanden am morgen der Abreise einen Wächter, der keiner Fremdsprache mächtig war um uns zu helfen. Dies war nicht unser erstes mal im Mnar Park Hotel, aber leider unser letzter Aufenthalt. Sehr schade

Khadijah she is very friendly front desk and nice area easy to park front of building very clean

Was on business i used to hotels and hotels
This is one of my favourite
Room extra clean
Breakfast fantastic
Teams top

This is one of the worst aqua parks I have ever been to.

- You have to pay cash for everything including entry
- the sunbeds are an extra 40dhs and that's if you can even find space to put it
- the park is so full you can't find space to sit or swim
- the queues for the water rides are ridiculously long
- the pools are damaged and many are missing tiles
- the toilets are disgusting

the appart hotel is clean and spacious for 4 persons
nice staff
the swimming pool is good
contains a big park with diverse activities
good place for families having kids

Staff need more seniority, the hotel was empty on our stay, and the receipt would not gave us sea view, until insisting.

Nice gift from the responsible, that gave us 50% reduction for karting.

Séjour très agréable. Restaurant de l’établissement super ! Le personnel est souriant et agréable.

Ten eerste qua plaats is goed toch ver van alles, en het internet is bijna niks geen internet verbinding, en warm water moet niet lang gebruikt worden dat was gebeurt bij me die zeiden dat ik al die warm water heb gebruikt! En was ik met natte haar naar buiten geweest en de warm water is op!! En dat
Vind ik minder! De rest is goed quA service, heel proper en personeel echt vriendelijk