Four Points by Sheraton Yilan Jiaoxi

Hotels
•
Four Points by Sheraton
8.8 (982 reviews)
No. 1, Lane 18, Lane 48, Renai Road, , Jiaoxi , tw

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Good food options
Cons:
Cleanliness issues
Room quality concerns
Overpriced for the value

Categories

Cleanliness
8.09
Several complaints about hair on pillows and wet bathrooms, indicating issues with cleanliness.
Service
9.99
Multiple positive remarks about friendly and helpful staff.
Location
10
Repeated mentions of the excellent location, near activities and shops.
Room Quality
8.05
Mixed opinions with concerns about room size and old furnishings.
Amenities
9.08
Facilities are decent but some may find the pool and other amenities lacking.
Value for Money
7.04
Perceived as overpriced considering the condition and quality of the hotel.
Food and Beverage
9.09
Good opinions about breakfast and tea offerings but inconsistencies noted.
Overall Experience
9.08
Generally positive experience marred by some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:04

Property Description

Luxurious Accommodation with Stunning City Views
Four Points by Sheraton Yilan Jiaoxi offers a luxurious stay in Jiaoxi, boasting free bikes, private parking, an outdoor pool, and a fitness center. Guests can unwind on the terrace, relax in the hot tub, or explore the kids' club.

Gourmet Dining and Relaxation
Indulge in a culinary journey at the on-site restaurant serving American, Chinese, and Asian cuisine, with a vegetarian option available. After a day of sightseeing, rejuvenate at the children's playground or enjoy free WiFi access and the business center.

Convenient Location and Exciting Excursions
Situated near Jiaoxi Railway Station, this 4-star hotel offers easy access to Luodong Railway Station and Wufenpu Garment Wholesale Area. Let us elevate your stay in Jiaoxi!

Important information:

Please note that outdoor facilities will be closed on September 10th, 2025 due to annual maintenance.

The hotel is a terraced building, the size, layout and location of the rooms vary slightly, the room arrangement is based on the site, sorry for the inconvenience, thank you for choosing to stay at Four Points by Sheraton Jiaoxi Hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for TWD 1,155 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 982 reviews
Cleanliness: 8.09
Service: 9.99
Location: 10
Room Quality: 8.05
Amenities: 9.08
Value for Money: 7.04
Food and Beverage: 9.09
Overall Experience: 9.08
巧怡 • solo_traveller • tw
7
2026-07-03 • via Nuitee
琼斯 • family_with_children • tw
9
2026-07-02 • via Nuitee
曉玫 • couple • tw
9
Pros:

房間有泡湯池

2026-06-26 • via Nuitee
R
Rebecca • couple • tw
10
Pros:

櫃檯服務人員、飯店員工態度非常好！整體環境舒服！！

2026-06-24 • via Nuitee
秀綿 • family_with_children • tw
10
Pros:

枕頭很舒服、床也不會太軟

Cons:

沒有

2026-06-22 • via Nuitee
明樹 • extended_group • tw
9
2026-06-21 • via Nuitee
聖傑 • family_with_children • tw
9
2026-06-21 • via Nuitee
S
SIEW HUI • solo_traveller • sg
9
2026-06-21 • via Nuitee
王 • family_with_children • tw
9
2026-06-18 • via Nuitee
舜傑 • family_with_children • tw
8
2026-06-15 • via Nuitee
H
Hon Yu • solo_traveller • hk
6
Pros:

I liked the location, staff, free afternoon tea and supper.

Cons:

The room was much smaller than the description because the fire escape balcany, nearly 10 meter squares, was included in the room size and it was not open for use. So I think the room size was misleading.

2026-06-13 • via Nuitee
游 • couple • tw
9
2026-05-30 • via Nuitee
淑芬 • solo_traveller • tw
8
Pros:

地點好，房間可泡溫泉很棒，床也很大

Cons:

早餐補菜速度很慢

2026-05-28 • via Nuitee
淑禎 • solo_traveller • tw
7
Pros:

熱水不熱～浴室有階梯對腳受傷的人不便～

2026-05-26 • via Nuitee
J
Jason • family_with_children • tw
10
服務人員都很親切友善，應變能力也很快速。
Pros:

櫃檯人員服務很細膩，把一家人（不同訂單）安排在同一樓層，非常貼心。說明也很詳細，態度非常親切。

Cons:

無

2026-05-18 • via Nuitee
H
hsiao chuan • extended_group • tw
8
2026-05-08 • via Nuitee
S
SHIH MING • family_with_children • tw
9
Pros:

早餐豐盛健康

Cons:

家庭四人房，房間內的馬桶空間有點小，坐在馬桶上膝蓋快要碰到玻璃門，使用上不方便

2026-05-08 • via Nuitee
C
Chang • solo_traveller • tw
10
2026-05-08 • via Nuitee
Y
YU FEN • family_with_children • tw
10
Pros:

位置極佳，且幽靜！房間裏的泡湯設備也很舒適，枕頭很舒服！

2026-05-04 • via Nuitee
智凱 • family_with_children • tw
10
2026-05-03 • via Nuitee