Van der Valk Hotel Amsterdam - Amstel

Hotels
•
Van der Valk Hotels
8.8 (7704 reviews)
20 Joan Muyskenweg , Amsterdam , NL
+31 20 800 1100

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location close to train/metro
Friendly and helpful staff (frequent)
Good breakfast buffet / petit déjeuner
Lovely, modern and comfortable rooms
Well-maintained spa and wellness facilities
Modern, easily accessible hotel
Cons:
Perceived high price / poor value for money; extra charges for basics
Inconsistent service — occasional rude or inattentive staff
Housekeeping lapses reported (infrequent cleaning, untidy rooms)
Some rooms have hard or narrow beds; children's bunk bed safety concern
Spa pool described as small/lukewarm by some guests

Categories

Cleanliness
8.2
Rooms are generally described as clean and modern, but there are isolated reports of lazy housekeeping (only cleaned once), spiderwebs and untidy presentation.
Service
8.3
Staff are frequently described as friendly and helpful, though there are several notable negative reports of rude/aloof behaviour and at least one poor reception experience; missed small gestures for special occasions were also noted.
Location
9.6
Consistently praised for excellent proximity to the train/metro and convenient transport links; central and convenient for guests.
Room Quality
9
Rooms are often described as lovely, comfortable and modern (open bathrooms, penthouse suite praised), though some guests found beds too hard/narrow and a bunk-bed noted as unsafe for children.
Amenities
9.6
Well-regarded wellness and spa facilities (well kept, relaxing) and included fitness; spa is a strong positive, though one guest found the small outdoor pool lukewarm/disappointing.
Value for Money
7
Repeated concerns about price-quality: described as relatively expensive, with extra charges for items/services (robes, in-room pizza) that negatively impact perceived value.
Food and Beverage
9
Breakfast and restaurant frequently praised (good buffet, enjoyable breakfast); food service seen as a positive overall.
Overall Experience
9.7
Overall very positive impressions driven by location, rooms, spa and breakfast, but occasional service lapses, cleanliness issues and value concerns slightly detract from some guests' stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Luxurious Accommodation with Wellness Facilities

Located in the heart of Amsterdam's Oost district, Van der Valk Hotel Amsterdam - Amstel offers 4-star accommodation with top-notch fitness facilities and a spa and wellness center. The spacious rooms, ranging from 24m2 to 55m2, feature modern amenities including a flat-screen TV, air conditioning, and a rain shower in the private bathroom.

Relaxation and Indulgence

Guests can unwind at the spa and wellness center, which boasts an infra-red sauna, Turkish steam bath, outdoor pool, and more. Indulge in massage services or pamper yourself at the wax salon.

Culinary Delights and Convenience

Start your day with a live cooking breakfast buffet and savor international cuisine at the on-site restaurant. Unwind at Bar Moqum with a drink or enjoy a meal. With a prime location near public transportation, major venues, and the airport, Van der Valk Hotel Amsterdam - Amstel offers both luxury and convenience.

Important information:

A valid proof of identity must be presented at check-in. Check-in is possible from the age of 18. Each guest is required to identify himself and to register. Children under 18 years of age may only stay overnight under parental supervision.

Credit cardholder must match guest name or provide authorization.

For our suites a deposit of €250 is required.

When booking 6 rooms or more, different policies and additional supplements may apply. The hotel reserves the right to cancel the reservation if the group policies are not met.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 7704 reviews
Cleanliness: 8.2
Service: 8.3
Location: 9.6
Room Quality: 9
Amenities: 9.6
Value for Money: 7
Food and Beverage: 9
Overall Experience: 9.7
B
Baldev • couple • gb
10
2026-10-28 • via Nuitee
M
Mohamed • solo_traveller • ae
10
2026-10-28 • via Nuitee
G
Geert • couple • nl
10
2026-10-28 • via Nuitee
K
Kipchuk • couple • ua
9
2026-10-27 • via Nuitee
L
Leon Backbier • couple • nl
8
Pros:

prima hotel, prima kamers, centrale ligging, altijd goed vd valk tegenwoordig

2026-10-27 • via Nuitee
R
Ramon • couple • nl
10
Genieten!
Pros:

Mooi hotel, perfect gelegen met ov naast de deur. Goed ontbijt buffet, vriendelijk personeel. Fijne kamers, van alle gemakken voorzien. Genoten!

2026-10-26 • via Nuitee
G
Geert • couple • nl
10
2026-10-26 • via Nuitee
K
Khodor • extended_group • ci
7
2026-10-25 • via Nuitee
W
Wessel • couple • nl
8
2026-10-25 • via Nuitee
J
john • couple • gb
9
2026-10-25 • via Nuitee
M
Michel • solo_traveller • de
10
2026-10-24 • via Nuitee
U
Ugo • couple • be
9
2026-10-24 • via Nuitee
L
Lloyd • family_with_children • be
2
2026-10-24 • via Nuitee
J
Julia • couple • fi
9
2026-10-23 • via Nuitee
A
Ane • couple • dk
10
2026-10-22 • via Nuitee
D
Derrick • couple • gb
10
2026-10-22 • via Nuitee
M
Mark • solo_traveller • nl
8
Prima typische Van Der Valk
Pros:

Keurig verzorgd typisch Van der Valk hotel. Prima afwerking en goed ontbijt

Cons:

Relatief hoge prijs-kwaliteit verhouding

2026-10-22 • via Nuitee
V
Vrieswijk • couple • nl
8
2026-10-22 • via Nuitee
M
Millie • couple • gb
10
Perfect stay for a couple in Amsterdam
Pros:

Beautiful room and hotel. Clean and comfortable - loved the open bathroom. The atmosphere of the hotel is lovely and the bar, restaurant and breakfast are very enjoyable. The wellness facilities are a lovely touch and very well kept and relaxing. The staff are polite and helpful. The location is in a nice quiet area of hotels and a very short walk to the metro station to get anywhere you need. 100% recommend!

Cons:

Nothing

2026-10-21 • via Nuitee
J
james • couple • gb
10
The best hotel I’ve stayed at in Amsterdam
Pros:

It was very close to the train station. The staff were very helpful and friendly. The rooms were lovely and clean. The spa was very good and didn’t seem overly busy(considering it was marathon weekend)

2026-10-21 • via Nuitee