Aloft Chicago Mag Mile

Hotels
•
Marriott
8.4 (299 reviews)
243 E. Ontario, Chicago, Illinois, 60611 , Chicago , US
1-312-429-6600

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Pets allowed

Facilities

Fitness facilities
Express check-out
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Friendly staff
Good value for money
Convenient for tourists
Cons:
Rude staff at check-in
Maintenance issues in rooms
Limited breakfast options
Pool not accessible early
Need for better pillows

Categories

Cleanliness
8.15
Most reviews indicate cleanliness was satisfactory, but a few highlighted a maintenance issue.
Service
8.81
Staff were generally praised, although one review pointed out rudeness from an attendant.
Location
9.16
Multiple reviews mention a convenient and prime location near attractions.
Room Quality
8.4
Generally positive feedback, though one review noted issues with mattress comfort and need for updates.
Amenities
7.94
Mixed feedback on amenities; specifically, the pool was not well received.
Value for Money
8.6
Good pricing for the location, but some felt certain aspects were not up to par.
Food and Beverage
7.65
Breakfast quality received negative feedback, described as overpriced for frozen items.
Overall Experience
8.51
Overall, guests enjoyed their stay and plan to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:01

Property Description

Modern Amenities for Your Enjoyment

  • Indulge in a refreshing swim in the indoor pool or a workout session at the fitness center.
  • Stay connected with complimentary wireless internet access and enjoy shopping at the gift shops.
  • Dine at Re Fuel, grab a snack at the snack bar, or unwind with a drink at the bar/lounge.

Convenient Services at Your Fingertips

  • Business activities made easy with the business center, express check-in, and express check-out.
  • Host your events effortlessly with ample conference space and meeting rooms available.
  • Benefit from self parking on-site for a hassle-free stay.

Comfortable Rooms and Prime Location

  • Relax in one of the 337 well-equipped rooms with modern amenities and comfortable furnishings.
  • Explore nearby attractions including Northwestern Memorial Hospital, Michigan Avenue, and more.
  • Book your stay at Aloft Chicago Mag Mile for a memorable Chicago experience.
Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.4
Based on 299 reviews
Cleanliness: 8.15
Service: 8.81
Location: 9.16
Room Quality: 8.4
Amenities: 7.94
Value for Money: 8.6
Food and Beverage: 7.65
Overall Experience: 8.51
I
Ilia • partner
6
Pros:

The room wasn’t as clean as we expected.

2025-10-12 • via Nuitee
M
Michael
8
Pros:

Nice room with a large TV screen and good available channels. Clean, quiet. One problem. Just snacks for breakfast.

2025-10-12 • via Nuitee
K
Kristina
10
Pros:

Clean room. Bed was comfy. Everything about this hotel was amazing!

2025-10-11 • via Nuitee
J
Jihyun • family
8
Pros:

Good

2025-10-09 • via Nuitee
J
Jose
10
Pros:

The room was a bit dusty in places but overall great experience

2025-10-08 • via Nuitee
J
Jabrea • friends
6
Pros:

AC didn’t stay on

2025-10-07 • via Nuitee
S
Stephen
6
Pros:

Big stain on my mattress - I'm telling myself it was coffee. Stains on the rug. Two blinds in the room, stains on each of them. Dead bird laying outside my room for the duration of my 8 day stay. Had to request iron/ironing board. Some staff were excellent, others were very disinterested in helping. Overall, it is what I would have expected from a motel at half the price in an out-of-the-way location.

2025-10-06 • via Nuitee
J
Julie • family
8
Pros:

DJ Saturday and lots of people who were not guests wandering around.

2025-10-06 • via Nuitee
E
Emily • family
8
Pros:

Staff are nice, room was clean. Enjoyed the lobby, pool table and bar.

2025-10-06 • via Nuitee
T
Tonya • family
6
Pros:

The location was great and convenient to shopping locations!! The morning staff was less than desirable and not as courteous and friendly. The rooms were under stocked of normal daily necessities. Other than that, the evening staff and bartenders were nice and friendly.

2025-09-30 • via Nuitee
R
Robert
10
Pros:

Yes

2025-09-28 • via Nuitee
D
Daniel • partner
10
Pros:

everything was perfect

2025-09-28 • via Nuitee
D
DeEtta Monique
10
Pros:

The hotel was nice and clean the staff was amazing!

2025-09-28 • via Nuitee
S
Stephen Joseph
8
Pros:

The hotel is conveniently located.

2025-09-27 • via Nuitee
J
Joniel • partner
4
Pros:

The sink in my room was clogged for the entire trip even when I notified the staff day 1.

2025-09-27 • via Nuitee
E
Erica
10
Pros:

Everything was great. Will be staying again next time we come to Chicago.

2025-09-26 • via Nuitee
J
Josh • family
10
Pros:

Had a great stay!

2025-09-25 • via Nuitee
S
Silviane
10
Pros:

we had an awesome family time

2025-09-24 • via Nuitee
S
Sarah • partner
10
Pros:

Clean room, view of the other hotels rooftop pool.

2025-09-24 • via Nuitee
L
Latayshia
10
Pros:

Amazing location!

2025-09-24 • via Nuitee