Encanto Hotel Boutique

Hotels
8.3 (221 reviews)
Calle San Antonio calle 20 #1 c 20 , Santa Marta , co

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Tour desk
Solarium
Public Bath
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good value for money
Delicious breakfast
Cons:
Cleanliness issues
Small rooms
Lack of proper amenities

Categories

Cleanliness
7.69
Some reviews mentioned issues with cleanliness, particularly having a dusty environment.
Service
9.16
Multiple reviews praised the excellent service and staff attentiveness.
Location
9.2
Numerous reviews highlighted the convenient and safe location, close to commerce and the beach.
Room Quality
7.15
Several reviews noted small rooms, lack of windows, and maintenance issues.
Amenities
7.68
Some amenities were found lacking, such as the small pool and breakfast variety.
Value for Money
8.64
Overall perception of good value relative to price, though with some suggestions for improvement.
Food and Beverage
8.69
Breakfast received praise, with mentions of variety and quality.
Overall Experience
8.16
General satisfaction with some noted areas for improvement, resulting in a favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:02

Property Description

Luxurious Accommodations and Amenities

Jardín Del Duque Hotel Boutique, located in the heart of Santa Marta, offers a perfect blend of comfort and sophistication. The air-conditioned rooms with flat-screen TVs, some featuring balconies with pool or sea views, ensure a relaxing stay.

Relaxation and Recreation

Guests can unwind by the outdoor swimming pool, stay active at the fitness centre, or enjoy a delicious barbecue. The lush garden, inviting terrace, and trendy bar provide ideal spots to socialize and unwind after a day of exploring the city.

Convenient Services and Nearby Attractions

Start your day with a complimentary American breakfast and receive valuable tips from the multilingual staff. With popular beaches, the marina, and the cathedral just a stone's throw away, Jardín Del Duque Hotel Boutique is the perfect choice for your Santa Marta getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for COP 40,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 221 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
Y
Yorjanis family_with_children co
10
Falta de Manillas
Pros:

La ubicación y la gente que atiende son muy amables

Cons:

Falta control con las manillas

2026-04-06 via Nuitee
O
Omar Andres family_with_children co
9
Pros:

La ubicación

Cons:

Se escuchaba todo lo que se decía en las habitaciones

2026-04-05 via Nuitee
S
Shirley couple nz
7
Handy close to beach
Pros:

Handy to waterfront and boats departing to Tayrona. Pool to cool off.

Cons:

Nothing

2026-03-30 via Nuitee
M
Marie-Claire family_with_children fr
9
2026-03-27 via Nuitee
M
Marie-Claire family_with_children fr
9
2026-03-27 via Nuitee
S
Sara Morón family_with_children co
10
Pros:

Tiene excelentes servicios atentos y educados, está en una zona muy central

2026-03-18 via Nuitee
M
MARTINEZ solo_traveller co
8
2026-03-16 via Nuitee
P
puchatek family_with_children pl
1
Pros:

The lady at the front was very welcoming. That's it.

Cons:

This is a scam. It doesn't look like on the pictures. Old and collapsing building, dirty walls, gym is batch of wreck machines next to main area, the padding pool is a dirty puddle. We didn't want to stay there and escaped after a minute.

2026-03-14 via Nuitee
V
Viviana couple co
2
Pros:

Nada

Cons:

Realmente no tome la reserva porque al llegar al sitio no fue muy agradable las instalaciones , había mucho polvo , las habitaciones tienen olor a humedad y las fotos del lugar no concuerdan con lo que realmente uno ve en sitio. Deben mejorar bastante en todo ya que la ubicación si es muy buena quedando cerca a la playa.

2026-03-13 via Nuitee
M
Marie-Claire family_with_children fr
9
Une adresse a retenir à Santa Marta. Nous y sommes revenus 4 fois
Pros:

Une adresse à retenir à Santa Marta. Un excellent accueil, le personnel est très gentil.et prêt à vous aider. La situation de l'hôtel dans le cœur de ville est également un olus. C'est très agréable prendre le petit déjeuner sur le toit terrasse. L'hotel a beaucoup de charme,
Le rapport qualité/prix est imbattable

2026-03-07 via Nuitee
C
CLEMENS family_with_children fr
8
2026-03-04 via Nuitee
G
García family_with_children co
8
Pros:

El lugar es muy central, muy cerca a los puntos de interés, el personal es muy amable.

2026-03-03 via Nuitee
A
Anke family_with_children de
6
Eine Nacht okay.
Pros:

Für eine Nacht okay. Baustelle auf dem Dach. Ab 12.00 leise. Zimmer ohne Fenster. Stockdunkel. Kaffe umsonst.

Cons:

Baustelle auf dem Dach. Pool nicht schön. Kein schöner Blick auf Meer.

2026-03-01 via Nuitee
D
Daniel solo_traveller ar
10
Excelente lugar, altamente recomendado
Pros:

Todo, la ubicación es perfecta, el personal maravilloso, muy atentos, clima muy familiar, las instalaciones son muy buenas, siempre limpio y ordenado, es el cuarto año que los elegimos, muy muy muy conformes.

2026-02-25 via Nuitee
J
julio couple es
8
2026-02-24 via Nuitee
D
Daniel couple my
6
Ordinaire 😒
Pros:

Personnel agréable

Cons:

C’est vieux et mal entretenu dommage.

2026-02-12 via Nuitee
T
Tropea family_with_children ar
10
Pros:

Todo. Es la segunda vez que voy y amo el lugar ♡

2026-01-30 via Nuitee
J
Jhon solo_traveller co
4
2026-01-28 via Nuitee
C
Charlette family_with_children fr
7
Pros:

L emplacement et l'accueil chaleureux. Le petit-déjeuner en terrasse

Cons:

La douche

2026-01-24 via Nuitee
C
Campanella family_with_children ar
10
Pros:

La distribución de las habitaciones y la terraza

2026-01-24 via Nuitee