Merchant House Chiangmai

Hotels
9 (27 reviews)
116/98 Soi 5 Amphoe Muang , Chiang Mai , TH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Lovely staff
Cons:
Strange location
Poor food quality

Categories

Cleanliness
9.21
The family room was very clean and spacious, but potential issues with surrounding areas were noted.
Service
9.68
The staff are lovely and provided good service.
Location
8.22
The property is in a very strange location, which is unnerving and difficult to access.
Room Quality
9.67
The apartment was very spacious and appealing.
Amenities
9.7
Standard quality for this hotel tier.
Value for Money
9.66
Standard quality for this hotel tier.
Food and Beverage
6.71
Breakfast was shockingly bad with low-quality offerings.
Overall Experience
9.18
Mixed feelings due to lovely staff and clean rooms, but location and food were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:40

Property Description

Luxurious Accommodation
Experience comfort and style at Merchant House Chiangmai. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a kitchenette. The private bathrooms come with complimentary toiletries for your convenience.

Convenient Location
Located just 1.5 km from Chiang Mai International Convention and Exhibition Centre, our hotel offers easy access to popular attractions such as Chang Puak Market and Wat Pha Lat. Explore the city with ease and return to a peaceful retreat at our 4-star property.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk, airport transfers, and free WiFi. Take advantage of our bike hire service to discover the area through cycling. Let Merchant House Chiangmai be your home away from home in Chiang Mai.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 27 reviews
Cleanliness: 9.21
Service: 9.68
Location: 8.22
Room Quality: 9.67
Amenities: 9.7
Value for Money: 9.66
Food and Beverage: 6.71
Overall Experience: 9.18
K
Kongkiat • extended_group • th
10
2026-09-07 • via Nuitee
C
Cristina DM • solo_traveller • th
10
Pros:

We received such a warm welcome and felt genuinely cared for throughout our stay. The two-storey room was spacious and very comfortable. The host pays attention to every detail and make you feel right at home. A wonderful place to stay in Chiang Mai, we would happily return ❤️

2026-06-09 • via Nuitee
S
Sakkeer • couple • in
7
2026-02-28 • via Nuitee
K
Kwang Joo • couple • kr
8
Pros:

넓은 객실을 원한다면 추천합니다.

Cons:

리셉션이 비어 있을 때가 많고, 위치가 외진 곳입니다.

2026-02-25 • via Nuitee
A
Angel • couple • fr
10
2026-01-05 • via Nuitee
S
Sirinthorn • family_with_children • th
9
2025-12-29 • via Nuitee
S
Scott
10
Pros:

Great Staff. Nice location

2025-12-09 • via Nuitee
B
Bennie • solo_traveller • gb
9
2025-11-26 • via Nuitee
R
Rachel • family_with_children • au
5
Whilst this was clean and spacious, the surrounds, locations and all round every of this place is off
Pros:

We had the family room which was very clean and spacious. The staff are lovely.

Cons:

The property is in a very strange location, it is situated between 2 dilapidated buildings that potentially have people camping in them. The surrounds are a bit unnerving and you definitely can’t walk to anything.

2025-11-19 • via Nuitee
R
Relebohile Malefa • extended_group • za
6
Just ok
Pros:

The property is very pretty and the apartment we had was very spacious

Cons:

It’s far from town and getting a bolt or grab is sometimes impossible and you need to talk to get closer to get a car. The breakfast is SHOCKINGLY bad like shockingly bad!! Everything is drowning in oil even the fried rice tasted like pure oil. It’s honestly was a very low effort bad breakfast almost like the people making it don’t want to make it. They should just shift to self catering.

2025-11-17 • via Nuitee
Z
Zhu • group • sg
5
Passable
2025-02-04 • via Nuitee
A
Apichart • family with young children • th
10
Exceptional
2025-01-19 • via Nuitee
M
Maxime • solo traveller • fr
10
Nice stay in this hotel
Pros:

size of the room
quiet place
breakfast

2024-12-09 • via Nuitee
M
Michal • with friends • gb
7
Hotel suffers from staff and facilities shortage
Pros:

The room is spacious.

Cons:

The breakfast is delivered to the room and you have no choice what gets delivered. The hotel does not have facilities like laundry. The hotel suffers from staff shortage, it's hard to find staff when they are needed.

2024-12-06 • via Nuitee
C
Cheah • group • my
9
Good place for bonding with friends.
Pros:

Great hospitality from the receiptionist - Miss Bow; helped with a lot of my requests attentively. Location is slightly further from town area but perfectly fine for someone looking for quiet time and good quality sleep.

Cons:

Location is slightly further from town area. Grab / Taxi service could be challenging at times. But overall, manageable.

2024-11-17 • via Nuitee
S
Steve • young couple • sg
8
Beautiful apartment in a quiet residential neighbourhood.
Pros:

Quiet residential area. Very spacious apartment. A la carte breakfast every morning at the desired time. Hassle free and the receptionist (or caretaker) arranged a quality motorbike rental in minutes.

Cons:

The entrance was not closed (secured) while nobody was at the reception area. It was always open, not a huge issue, but as the place is a bit far from everything, it could easily lead to a bad situation.

2024-10-21 • via Nuitee
V
Vadim • family with young children • il
10
Perfect high end property
Pros:

Ver yquiet

Cons:

A bit far frim the city

2024-08-04 • via Nuitee
D
Duangjai • young couple • th
8
Big room and friendly staff
Pros:

Big room, friendly staff, quite and near mountain.

Cons:

The water pressure in shower room is very low.

2024-08-01 • via Nuitee
H
Henry • young couple • us
10
Exceptional
2024-07-30 • via Nuitee
S
Sacheerat • young couple • us
10
Exceptional
2024-07-28 • via Nuitee