Sentido Amounda Bay

Hotels
8.9 (1052 reviews)
Melinas Merkouri , Amoudara Herakliou , gr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Excellent food quality
Good location
Modern room amenities
Cons:
Cleanliness issues in rooms
Unpleasant service at times
Poor quality drinks
Limited entertainment options

Categories

Cleanliness
8
Several reviews mention poor room cleanliness and issues with maintenance, indicating significant room for improvement.
Service
9.37
Most staff were described as friendly and helpful, although there were occasional reports of unmotivated service.
Location
9.31
Guests appreciated the location's proximity to city attractions and beach access, contributing positively to overall enjoyment.
Room Quality
8.86
Rooms were described as modern and equipped with necessary amenities, despite some cleanliness issues.
Amenities
9.07
Amenities like pools and beachfront access were praised, although some guests found the entertainment lacking.
Value for Money
8.74
Guests generally felt that they received good value, particularly with the quality of food and services provided.
Food and Beverage
8.5
Food received high marks for variety and quality, though beverage options were often criticized.
Overall Experience
9.37
The overall experience was positive, with many highlights in service and amenities despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:54

Property Description

Luxurious Outdoor Pool and Beach Access
Enjoy the 4-star Sentido Amounda Bay's outdoor pool surrounded by sunbeds, just a short walk from the sandy Amoudara Beach. The property also boasts a private beach for guests to unwind and soak up the sun.

Deluxe Dining and Drinking Options
Indulge in a variety of dining experiences at Sentido Amounda Bay, from the buffet breakfast to the restaurant and poolside bar. Savor delicious meals and refreshing drinks while enjoying the lovely poolside ambiance.

Convenient Location and Comfortable Accommodations
With a 24-hour front desk offering information on nearby attractions like Knossos Palace, and rooms equipped with modern amenities like TV, safe, and mini fridge, Sentido Amounda Bay ensures a comfortable and convenient stay for all guests.

Book your stay at Sentido Amounda Bay now for a relaxing and memorable experience!

Important information:

Free cancelation is possible for guests who have tested positive for the coronavirus (COVID-19) a few days before their arrival, because of which they can't visit the property. Guests must present their positive test result, and their name should be included in the names provided to the property upon booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1052 reviews
Cleanliness: 8
Service: 9.37
Location: 9.31
Room Quality: 8.86
Amenities: 9.07
Value for Money: 8.74
Food and Beverage: 8.5
Overall Experience: 9.37
P
Polikarpov • couple • ua
8
2026-06-13 • via Nuitee
M
Marie • family_with_children • fr
9
2026-06-11 • via Nuitee
H
Hanne • couple • be
9
2026-06-11 • via Nuitee
D
Daniele • couple • it
9
2026-06-08 • via Nuitee
Y
Yossi • couple • il
9
2026-06-08 • via Nuitee
M
Mario • solo_traveller • at
9
2026-06-07 • via Nuitee
M
Martina2805 • solo_traveller • at
9
Empfehlenswert, schöne Anlage mit super Buffets
Pros:

freundlicher Empfang, Parkplatz vor Eingang, abwechslungsreiche Top Buffets Frühstück/MIttag und Abendessen, auch die Snacks ganzen Tag über super. 2 Pools, eines mit Brücke und Palmen, optisch schön. Schönes Zimmer mit Balkon. Abends Live Musik, Sushi Bar, etc. Late check out (mein Flieger ging erst abends) war auch kein Problem

Cons:

der Handlauf bei den Stufen beim Palmen Pool fehlt. etwas zu wenig Liegen bei den Pools. Zum Strand in der Hitze gehen schon etwas weit ca. 450m

2026-06-07 • via Nuitee
S
SRI NAVANEETHA • couple • fr
9
2026-06-05 • via Nuitee
T
Tshagharyan • solo_traveller • es
10
2026-06-05 • via Nuitee
G
Goran • couple • ie
10
Pros:

Food was great. Multiple swimming pools, hotel is super clean and comfortable. Big room and bathroom. Bus stop to Heraklion is in front of the hotel. Beach is 5-6 minutes walk from the hotel

2026-06-05 • via Nuitee
M
Michael • solo_traveller • il
10
יופי של מקום. מומלץ.
Pros:

מלון חדש ומפנק, צוות לבבי שמשקיע ואכפת לו, נקי מאוד ונותן חוויה מעולה!

Cons:

הסביבה לא מי יודע מה...

2026-06-04 • via Nuitee
M
Maryna • solo_traveller • ua
10
Pros:

Вкусная еда, красивый и чистый отель. У нас прошёл великолепный отдых

2026-06-04 • via Nuitee
A
Andrea • extended_group • at
8
2026-06-03 • via Nuitee
R
Roos • solo_traveller • nl
10
Super fijn!
Pros:

Heel fijn resort! Ik was alleen en het was zo fijn. Echt top personeel.

Cons:

Het eten vond ik persoonlijk niet lekker

2026-06-02 • via Nuitee
D
Donia • couple • il
10
Pros:

מקום יפה ונוח
קצת רחוב ממרכזי עניין
אבל בגדול נהנו

2026-06-02 • via Nuitee
A
Anonyme • family_with_children • ch
6
2026-05-30 • via Nuitee
A
AGGELIKI • solo_traveller • gr
10
2026-05-30 • via Nuitee
A
Anonyme • family_with_children • ch
5
2026-05-30 • via Nuitee
N
Nadine • couple • de
9
2026-05-30 • via Nuitee
D
Dean • couple • gb
9
It was very relaxing and good value.
Pros:

It was a good size pool plenty of lounger’s, staff were very friendly making sure everything was okay with you, room was good with a nice view of olive groves and hills in the distance, and a big thanks to the chef who cooked delicious pizza to snack on the hole stay

Cons:

Nothing really, locations are what they are and this one felt industrial but pleasant at the same time.

2026-05-21 • via Nuitee