Facilities

Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Picnic area
Safe-deposit box at front desk
Pool umbrellas
See all facilities

Review Highlights

Pros:
Great location
Responsive owner
Comfortable bed
Good pool facilities
Cons:
Poor cleaning
Staff rudeness
Additional amenities needed
Infrequent room service
Dim lighting
Ants present

Categories

Cleanliness
4.3
Negative feedback regarding cleanliness, including dirty floors and appliances, detracted from otherwise acceptable standards.
Service
4
Several guests experienced issues with service ranging from staff rudeness to infrequent cleaning, negatively impacting perceptions of service quality.
Location
8.3
The hotel's location received positive remarks for its proximity to the beach, town, and transportation, making it an appealing choice for travelers.
Room Quality
5.6
Guests were pleased with the comfortable beds and modern decor, but also reported issues like inadequate lighting and lack of daily amenities replenishment.
Amenities
6.5
The hotel's amenities, including the pool, were generally well-liked, though some guests missed features like microwaves and noted maintenance concerns.
Value for Money
4.2
Feedback around value for money was inconsistent, with some guests feeling the hotel overpriced for the level of service and cleanliness provided.
Food and Beverage
6
There were no specific remarks about food and beverage services, so a middle-range score reflects an average experience as suggested by the absence of significant comments.
Overall Experience
5.5
Overall experiences varied, with some guests recommending the hotel while others were adversely affected by issues such as cleanliness and staff behavior.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 06:44

Property Description

Outdoor Pool and Terrace: Take a dip in the seasonal outdoor pool or unwind on the terrace with a picturesque view of the garden.

Complimentary Amenities: Enjoy free wireless internet access, luggage storage, and laundry facilities during your stay.

Convenient Location: Explore nearby attractions like Church of Agios Yiorgos and Sfagia Beach, just a short walk from Casa di Kasapa.

Indulge in a relaxing getaway at Casa di Kasapa - book now for a memorable stay with us!

Important information:

* Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
* The seasonal pool will be open from April to September.
* Cashless payment methods are available for all transactions.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9.2
Based on 5 reviews
Cleanliness: 4.3
Service: 4
Location: 8.3
Room Quality: 5.6
Amenities: 6.5
Value for Money: 4.2
Food and Beverage: 6
Overall Experience: 5.5
K
Kathryn
10
Best stay we've had in Panormo.
Pros:

The stay was exceptional value for money. The pool was an excellent size and layout for the number of apartments. We were lucky to have it to ourselves on the days we used it. The apartment was a great size, with good air conditioning and a fantastic balcony overlooking the sea. The location of it was perfect. Literally a 2 minute walk to the nearest restaurant George and Georginas and a total of 3 or 4 minutes casual walk to the beach or the centre of Panormo. The host, Vasilis was fantastic. He was punctual, polite and very helpful. He was there to meet us and was responsive to any request we had.
It was the highest quality stay we have had in Panormo and I will look to book next year. I don't normally do reviews but felt this more than warranted a good one.

2023-10-05 • via Nuitee
J
Jean-Michel
10
Location très agréable
Pros:

Appartement spacieux, bien décoré et bien équipé. Situé près de la côte, la vue sur la mer est imprenable. Doté de 4 balcons donnant sur les 4 côtés de la résidence sur 2 étages, on profite du panorama a tout instant. Le propriétaire est joignable à tout moment pas SMS et répond très rapidement.

2023-08-03 • via Nuitee
V
Verified traveler • self
10
Pros:

5 star service, hugely welcoming, and very accommodating to travel needs and help in anyway they can do! Love this place :)

2019-08-03 • via Nuitee
G
Georgios
6
Pros:

Δεν έμεινα εκεί τελικά λόγω ενός μπερδέματος.
Η συμπεριφορά όμως απέναντι σε έναν δυνητικό πελάτη ήταν απαράδεκτη.
Δεν γνωρίζω να το βαθμολογήσω εξού και το έβαλα στην μέση.

Λυπάμαι πολύ!!!

2019-07-31 • via Nuitee
V
Verified traveler • partner
10
Pros:

Nous avons séjourné dans le plus bel appartement de l’établissement dont un des balcons est face à la mer, tel que demandé. Spacieux et confortable, l’appartement offre toutes les commodités désirées - air climatisé, vaisselle, petit frigo, etc. Tout est neuf et propre. La grande piscine extérieure est fort agréable, surtout en fin d’après-midi, après une visite à l’extérieur ou encore une baignade à la mer. Très bien situé également dans un village sympathique - Panormo- qui a un charme fou.
Le seul bémol: nous n’avons pas été en mesure d’utiliser la cuisinière, une plaque chauffante à induction dont les locateurs ne connaissaient pas le fonctionnement. Sinon, un séjour de rêve !

2019-07-14 • via Nuitee