Hotel Les Neus

Hotels
7.6 (1875 reviews)
Comptes de Foix, 2 , Pas de la Casa , ad

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good value for the price
Friendly staff
Cons:
Cleanliness issues
Room space and bugs

Categories

Cleanliness
6.24
Several comments mention issues with cleanliness and bugs.
Service
8.21
Friendly staff noted, but some mentioned a lack of helpfulness.
Location
8.75
Ideal location mentioned positively several times.
Room Quality
6.7
Some positive remarks but also complaints about space and comfort.
Amenities
7.23
Basic amenities mentioned; average quality expected.
Value for Money
8.69
Considered reasonable for the price in multiple reviews.
Food and Beverage
7.24
Breakfast was noted as copious but some issues with quality.
Overall Experience
7.71
Mixed experiences noted; generally positive but with significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:16

Property Description

Ski-in, Ski-out Hotel in Andorra's Pas de la Casa

Slope-side Convenience: Located just 200 meters from the Granvalira ski slopes, Les Neus offers functional rooms with ski lockers, making it the perfect choice for ski enthusiasts looking for convenience.

Culinary Delights: Indulge in a variety of dining options at Les Neus, from a buffet breakfast to buffet dinners at the on-site restaurant. For a taste of Italy, head to the café-restaurant serving fresh pasta and packed lunches, all included in the all-inclusive rate.

Explore the Surroundings: Situated on the French border, Pas de la Casa provides easy access to Andorra La Vella, just 30 km away. Take advantage of the hotel's tour desk to discover more about the surrounding area and make the most of your stay at Les Neus.

Book your ski getaway at Les Neus now!

Important information:

Please note the following times apply for guests with an all inclusive rate

The restaurant is open from
07:00 to 9:30
11:30 to 14:30
19:00 to 21:00

The snack bar is open from 09:30 to 19:00

It is forbidden to take food outside from the restaurant or the snack bar.
All drinks and food are included both in the restaurant and the snack bar.

Please note that the hotel offers an all inclusive rate with drinks and food.

The accommodation will charge in advance to the card provided during the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1875 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.75
Room Quality: 6.7
Amenities: 7.23
Value for Money: 8.69
Food and Beverage: 7.24
Overall Experience: 7.71
G
gilles • extended_group • fr
6
Pros:

L'emplacement au centre de la ville

Cons:

La qualité de la nourriture et les escaliers très difficiles à monter jusqu'à l'accueil

2026-08-29 • via Nuitee
S
SPEEDSTER • solo_traveller • fr
9
2026-08-28 • via Nuitee
A
Alessia • couple • es
10
2026-08-28 • via Nuitee
L
Laurent • family_with_children • re
9
tres bien
Pros:

LE LIT, LA CHAMBRE, le petit dejeuner

2026-08-26 • via Nuitee
E
Estel • couple • es
9
2026-08-26 • via Nuitee
J
jerome • solo_traveller • fr
7
Pros:

Très bon accueil souriant

2026-08-26 • via Nuitee
J
Joan • couple • es
8
Precio calidad aceptable
Pros:

El personal muy amable.

Cons:

Las Escaleras de la entrada muy poco accesibles y con mucha pendiente.

2026-08-26 • via Nuitee
N
Natalia • solo_traveller • es
10
Hotel muy bien situado en Pas de la casa
Pros:

Excelente ubicación. Personal muy amable e instalaciones muy limpias

Cons:

La fruta del buffet cortada de un día para otro y así sucesivamente hasta agotarse. Ejemplo, la sandía de dos días muy pocha y no era crujiente

2026-08-26 • via Nuitee
D
Djodjodrt • solo_traveller • fr
5
2026-08-25 • via Nuitee
C
Cezary • extended_group • pl
1
Nie polecam pobytu tam
Cons:

Obsługa byla niemiła i mimo rejestracji brakowało miejsca

2026-08-24 • via Nuitee
M
Motes Martinez • solo_traveller • es
10
2026-08-20 • via Nuitee
G
Gaston Gonzalo • couple • es
9
Pros:

Todo ha estado perfecto 👍

Cons:

el lugar es perfecto

2026-08-20 • via Nuitee
F
Frédéric • family_with_children • fr
9
emplacement parfait, personnel très agréable
Pros:

l'emplacement est idéal, l'accès est très faciles, les chambres sont propres, le petit déjeuner est varié, et la dame à l'accueil très agréable

2026-08-20 • via Nuitee
G
Georges • couple • fr
7
Agréable séjour, nous reviendrons.
Pros:

Petit déjeuner à volonté et un choix suffisant. Le parking payant, gratuit à patir de 20h est à proximité .

Cons:

Peut être varier le repas du soir nous sommes restés 2 nuits et toujours les mêmes plats proposés. Dommage.

2026-08-20 • via Nuitee
A
Ariadna • solo_traveller • es
10
Pros:

L'amabilitat de la recepcionista, el preu.

2026-08-18 • via Nuitee
J
JARNY • family_with_children • fr
7
Bien pour une nuit ou à 2
Pros:

L’emplacement

Cons:

Les moyens pour se garer, la taille de la chambre et le bruit.

2026-08-17 • via Nuitee
J
Jean-Pierre • couple • fr
10
Pros:

Dîner et Petit déjeuner servis sous forme de buffet avec un grand choix, dans une grande salle avec une belle vue sur la ville et la montagne.

2026-08-17 • via Nuitee
W
Willy • solo_traveller • fr
8
2026-08-17 • via Nuitee
B
Benoit • solo_traveller • fr
8
2026-08-17 • via Nuitee
M
Marc • couple • es
10
El mejor del Pas de la Casa
Pros:

Un hotel barato por todo lo que ofrece y muy limpio
Debería tener mas estrellas de las que marca
El staff i la responsable super serviciales en todo momento
Repetiremos en invierno seguro , el alquiler del material de ski/snow esta incluido gratuitamente

2026-08-16 • via Nuitee