Hotel Les Neus

Hotels
7.6 (1655 reviews)
Comptes de Foix, 2 , Andorra la Vella , ad

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Packed lunches
Ski storage
See all facilities

Review Highlights

Pros:
Good value for the price
Friendly staff
Cons:
Cleanliness issues
Room space and bugs

Categories

Cleanliness
6.24
Several comments mention issues with cleanliness and bugs.
Service
8.21
Friendly staff noted, but some mentioned a lack of helpfulness.
Location
8.75
Ideal location mentioned positively several times.
Room Quality
6.7
Some positive remarks but also complaints about space and comfort.
Amenities
7.23
Basic amenities mentioned; average quality expected.
Value for Money
8.69
Considered reasonable for the price in multiple reviews.
Food and Beverage
7.24
Breakfast was noted as copious but some issues with quality.
Overall Experience
7.71
Mixed experiences noted; generally positive but with significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:16

Property Description

Ski-in, Ski-out Hotel in Andorra's Pas de la Casa

Slope-side Convenience: Located just 200 meters from the Granvalira ski slopes, Les Neus offers functional rooms with ski lockers, making it the perfect choice for ski enthusiasts looking for convenience.

Culinary Delights: Indulge in a variety of dining options at Les Neus, from a buffet breakfast to buffet dinners at the on-site restaurant. For a taste of Italy, head to the café-restaurant serving fresh pasta and packed lunches, all included in the all-inclusive rate.

Explore the Surroundings: Situated on the French border, Pas de la Casa provides easy access to Andorra La Vella, just 30 km away. Take advantage of the hotel's tour desk to discover more about the surrounding area and make the most of your stay at Les Neus.

Book your ski getaway at Les Neus now!

Important information:

Please note the following times apply for guests with an all inclusive rate

The restaurant is open from
07:00 to 9:30
11:30 to 14:30
19:00 to 21:00

The snack bar is open from 09:30 to 19:00

It is forbidden to take food outside from the restaurant or the snack bar.
All drinks and food are included both in the restaurant and the snack bar.

Please note that the hotel offers an all inclusive rate with drinks and food.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for € 15 per person per night when using an existing bed.
    Children from 2 years old to 3 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1655 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.75
Room Quality: 6.7
Amenities: 7.23
Value for Money: 8.69
Food and Beverage: 7.24
Overall Experience: 7.71
B
Bacquie • solo_traveller • fr
8
Pros:

L'emplacement, rapport qualité prix, propreté.

2026-04-25 • via Nuitee
B
Bidet • couple • fr
7
Pros:

L'emplacement et le calme dans la chambre.

Cons:

Morte saison et pas de repas car pas de cuisinière.

2026-04-25 • via Nuitee
G
Gilles • couple • fr
7
Pas déçu, on reviendra.
Pros:

Petit déjeuner en self : TB

Emplacement central de l’hôtel.

2026-04-22 • via Nuitee
M
Marine • solo_traveller • fr
5
Très central, mais un rapport qualité-prix moyen
Pros:

L'hôtel est très bien situé et très central, avec tous les commerces à proximité immédiate. Le personnel est sympathique. Le check-out est autonome et rapide, ce qui est très pratique.

Cons:

Le prix est élevé pour un standing assez inégal.
Si la chambre est propre, la salle de bain est ancienne (« dans son jus »).
Côté pratique, l’hôtel n'offre pas de possibilité pour stocker le matériel de ski. Le stationnement est également difficile : il n'y a pas de parking gratuit et les options payantes sont à 5 minutes à pied.
C’est un établissement convenable pour une nuit, mais moins adapté pour un long séjour.

2026-04-20 • via Nuitee
B
Bénédicte • solo_traveller • fr
9
Pros:

Très bien personnel à l'accueil super gentille. Niveau de la chambre très propre rien à dire je recommande

2026-04-20 • via Nuitee
A
Avelino Mario • solo_traveller • fr
8
Pros:

Personnel sympathique et accueillent

Cons:

Manque de parking du hôtel

2026-04-20 • via Nuitee
F
ff6d6eec5e1d729129fa041dae25a238 • couple • fr
10
2026-04-18 • via Nuitee
C
c2170155404e71671477a4dad5c56dc5 • solo_traveller • gb
9
Pros:

Rien à signaler tout était bien à mon goüt.
S'il y avait à répéter je n'hésiterais pas...

Cons:

Il n'y avait pas de parking...

2026-04-16 • via Nuitee
4
4dcfe93a4ca17303ccbfe1da78c9f3d7 • solo_traveller • es
5
2026-04-14 • via Nuitee
B
bd571c18ae4f70295dd260001bb4171b • couple • fr
8
Pros:

Qualité prix, très propre et proche des commerces et parking

2026-04-13 • via Nuitee
A
aa40bc2a68cc71ed7a1928c1668171af • solo_traveller • fr
10
2026-04-13 • via Nuitee
F
f205b093e08870231c91b713bb1ce4d0 • solo_traveller • fr
9
Cons:

Un peu petit

2026-04-12 • via Nuitee
E
Emilie • couple • fr
6
2026-04-11 • via Nuitee
R
Rousseau • couple • fr
8
Trés bon séjour
Pros:

Tout était parfait le thé et les croissants nous ont était offert pour le petit déjeuner

Cons:

le petit escalier mais ensuite il y a l ascenseur

2026-04-10 • via Nuitee
L
luzeux • solo_traveller • fr
8
2026-04-10 • via Nuitee
O
ortiz • extended_group • pt
10
Pros:

Bem localizado perto da paragem do autocarro e bastante perto de tudo. a pouco mais de 150 metros das pistas.

Cons:

as escadas que dão acesso ao espaço de arrumação do material de ski são um pouco complicadas para quem está com as botas calçadas. Mas de resto excelente.

2026-04-09 • via Nuitee
E
Elizabete • solo_traveller • pt
10
2026-04-09 • via Nuitee
C
CV25 • solo_traveller • ar
9
Pros:

Personal muy cálido, limpieza, calidad precio , desayuno abundante

2026-04-09 • via Nuitee
L
Luis Miguel • family_with_children • mx
8
Pros:

Personal amable y buena ubicación

Cons:

Techo en bajada qué te golpeas la cabeza.
Jabón en sobres para bañarse

2026-04-09 • via Nuitee
• couple • fr
10
2026-04-08 • via Nuitee