Metropolis Hotel

Hotels
8.7 (394 reviews)
Dionisiou Solomou 49 , Serres , gr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Cons:
Old room smell
No breakfast
Limited parking

Categories

Cleanliness
8.28
Several reviews mentioned issues like mold and an old smell in the rooms indicating cleanliness could be improved.
Service
9.75
Multiple reviews highlighted the staff's friendliness and helpfulness, showcasing strong service quality.
Location
9.79
Many reviews praised the excellent central location of the hotel, making it convenient for guests.
Room Quality
7.74
Mixed reviews noted small and outdated rooms, with some mentioning hard beds and specific issues.
Amenities
8.77
Basic amenities are available, but lack of breakfast and some maintenance issues were noted, affecting overall satisfaction.
Value for Money
9.23
Considering the good location and service, many felt the value was appropriate despite some room issues.
Food and Beverage
6.78
No breakfast provided and some complaints about basic refreshments, leading to lower ratings in this category.
Overall Experience
9.25
Overall positive remarks despite some noted flaws, primarily due to location and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:06

Property Description

City-Centre Oasis with Stunning Views

Luxurious Rooms: Enjoy the comfort of air-conditioned rooms with a private balcony and floor-to-ceiling windows offering breathtaking city views. Each room is equipped with a TV and a cozy dressing table for your convenience.

Exceptional Service: The hotel's 24-hour front desk is always at your service, ready to assist with any requests or inquiries you may have. Take advantage of the luggage storage service for a hassle-free stay.

Convenient Location: Situated in the heart of Serres, just a short walk from the city's vibrant taverns and cafes, Hotel Metropolis is the perfect base for exploring the city's charm.

Experience the best of Serres at Hotel Metropolis - book your stay now for an unforgettable getaway!

Important information:

Please note that a child up to 2 years old can be accommodated at a baby cot upon request and free of charge.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SKG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 394 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.79
Room Quality: 7.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 6.78
Overall Experience: 9.25
ΑΓΓΕΛΙΚΗ extended_group gr
9
2026-03-26 via Nuitee
G
Georgia couple gr
10
2026-03-25 via Nuitee
V
VLADIMIR extended_group bg
9
2026-03-23 via Nuitee
P
Peter solo_traveller gr
9
Prettig verblijf in een authentiek hotel.
Pros:

De sfeer van het hotelgebouw en het personeel bij de receptie.

Cons:

De badkamer kan een klusjesman gebruiken. Geen grote dingen, maar vooral wat losse pluggen en schroeven.

2026-03-22 via Nuitee
Y
YULIA extended_group bg
10
Pros:

Нямам забележки

Cons:

Посетете го препоръчвам

2026-03-21 via Nuitee
Δημητρης 88 extended_group gr
8
Χαλαρή εκδρομή
Pros:

Ακριβώς στο κέντρο της πόλης

2026-03-06 via Nuitee
I
Ivanka extended_group bg
10
Много сме доволни от престоя. Хотелът е на центъра в близост до магазини, кафенета и ресторанти.
Pros:

Нямахме включена закуска. Местоположението е отлично. В центъра на града. Обслужването на рецепцията беше отлично. Изключително любезен беше Димитрии от рецепцията. Помогна ни за паркирането пред хотела. Кафенета, магазини и ресторанти са на една ръка разстояние. Препоръчвам го. Пак бихме го посетили.

Cons:

Бях заявила и двете стаи с отделни легла, но едната беше с голямо двойно.

2026-03-04 via Nuitee
M
Markov couple bg
9
I am satisfied.
Pros:

A very good hotel in a great location in the city center. Very responsive and friendly staff. It does not offer breakfast, but on both sides of the entrance there are great sweet shops and bakeries. I am satisfied and will visit it again. Serres is a lively and wonderful city with smiling people and excellent taverns.

2026-03-01 via Nuitee
ΑΙΚΑΤΕΡΙΝΗ family_with_children gr
10
2026-02-11 via Nuitee
S
stergios extended_group gr
10
2026-02-08 via Nuitee
M
Marielle family_with_children gr
9
2026-01-26 via Nuitee
D
Dragan family_with_children rs
10
Odličan smeštaj
Pros:

Blizina centra i parking

Cons:

Nista

2026-01-19 via Nuitee
E
EVANGELOS extended_group gr
8
2026-01-19 via Nuitee
M
Margarita extended_group gr
9
2026-01-02 via Nuitee
Z
Zacharo solo_traveller gr
10
Ενώ είναι στο κέντρο της πολής, είναι σε ήσυχο σημείο.
Pros:

Πολύ ευγενικό προσωπικό. Ιδανική τοποθεσία.

2025-12-30 via Nuitee
Ивелина family_with_children bg
10
2025-12-16 via Nuitee
Θεόδωρος family_with_children gr
8
2025-12-13 via Nuitee
C
charalampos priporas family_with_children gr
10
2025-12-03 via Nuitee
A
anamaria family_with_children ro
10
2025-11-28 via Nuitee
C
Christina solo_traveller gr
10
2025-11-17 via Nuitee