Metropolis Hotel

Hotels
8.7 (428 reviews)
Dionisiou Solomou 49 , Serres , GR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Cons:
Old room smell
No breakfast
Limited parking

Categories

Cleanliness
8.28
Several reviews mentioned issues like mold and an old smell in the rooms indicating cleanliness could be improved.
Service
9.75
Multiple reviews highlighted the staff's friendliness and helpfulness, showcasing strong service quality.
Location
9.79
Many reviews praised the excellent central location of the hotel, making it convenient for guests.
Room Quality
7.74
Mixed reviews noted small and outdated rooms, with some mentioning hard beds and specific issues.
Amenities
8.77
Basic amenities are available, but lack of breakfast and some maintenance issues were noted, affecting overall satisfaction.
Value for Money
9.23
Considering the good location and service, many felt the value was appropriate despite some room issues.
Food and Beverage
6.78
No breakfast provided and some complaints about basic refreshments, leading to lower ratings in this category.
Overall Experience
9.25
Overall positive remarks despite some noted flaws, primarily due to location and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:06

Property Description

City-Centre Oasis with Stunning Views

Luxurious Rooms: Enjoy the comfort of air-conditioned rooms with a private balcony and floor-to-ceiling windows offering breathtaking city views. Each room is equipped with a TV and a cozy dressing table for your convenience.

Exceptional Service: The hotel's 24-hour front desk is always at your service, ready to assist with any requests or inquiries you may have. Take advantage of the luggage storage service for a hassle-free stay.

Convenient Location: Situated in the heart of Serres, just a short walk from the city's vibrant taverns and cafes, Hotel Metropolis is the perfect base for exploring the city's charm.

Experience the best of Serres at Hotel Metropolis - book your stay now for an unforgettable getaway!

Important information:

Please note that a child up to 2 years old can be accommodated at a baby cot upon request and free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SKG

Location

Guest Reviews

8.7
Based on 428 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.79
Room Quality: 7.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 6.78
Overall Experience: 9.25
M
Markus • family_with_children • de
9
Pros:

Tolle Lage, saubere Zimmer, bequeme Betten und freundliche Mitarbeiter.

Cons:

-

2026-11-05 • via Nuitee
N
Niki • family_with_children • gr
8
Pros:

Στο κεντρο της πόλης, σε ωραια τοποθεσια, και πολυ ευγενικό προσωπικό

2026-11-04 • via Nuitee
K
Kamen • couple • bg
6
Приличен хотел в центъра на Серес.
Pros:

Хотелът е в центъра на града. Удобно място. Стаята беше прилична. Има няколко места за безплатно паркиране, но трябва да се обадиш предварително.

Cons:

Няма закуска, но наоколо има множество кафенета. Душът беше само ръчен и нямаше къде да се закачи. Човекът на рецепцията отказа да удължи престоя на колата на паркинга с два часа.

2026-11-03 • via Nuitee
G
GEORGIOS • solo_traveller • gr
9
2026-11-02 • via Nuitee
D
Doni • extended_group • it
10
2026-11-02 • via Nuitee
I
Ivelina • extended_group • bg
10
2026-10-31 • via Nuitee
D
Desislava • couple • bg
10
Exceptional location, very helpful staff and a nice and comfortable room! I recommend!
Pros:

Excellent location! Very helpful staff! Comfortable and clean room with a view to the city!

2026-10-14 • via Nuitee
A
Apostolos • extended_group • gr
8
2026-09-17 • via Nuitee
M
Markov • family_with_children • bg
9
Pros:

Dimitris is a kind and helpful host. A wonderful welcome. An ideal location in the center of lovely Serres.

2026-09-15 • via Nuitee
S
Schiemann • solo_traveller • de
4
Cons:

Der Rezeptionist am Vormittag, war extrem Kinderfeindlich, was sehr unangenehm war, weil sich mein Enkel so riesig auf seine Omazeit freute.
Wenn man so unfreundlich auf Kinder reagiert, sollte man vielleicht ein "Adults only" daraus machen.

2026-09-07 • via Nuitee
Γκεκας • solo_traveller • gr
8
Pros:

Καλό ήταν στο κέντρο και καθαρό. Ευγενικό προσωπικό.

Cons:

Το ένα δωμάτιο της σουίτας ήταν πολύ μικρό.

2026-09-01 • via Nuitee
A
Anca • solo_traveller • ro
10
2026-08-30 • via Nuitee
S
Stefancu • solo_traveller • ro
9
Pros:

Un hotel micuț, cochet. Personal de nota 10!

Cons:

Lipsa parcării, dar am utilizat parcarea subterană din apropiere ( destul de scumpă).

2026-08-30 • via Nuitee
B
Beatrice • extended_group • ro
10
2026-08-30 • via Nuitee
C
Cristea Catalin • solo_traveller • ro
10
2026-08-29 • via Nuitee
M
Mirela • solo_traveller • ro
7
Sub așteptări
Pros:

Politicoși și amabili, lenjerie curată, locația bună, parcare ok, arhitectura interesantă, lift pentru bagaje.

Cons:

Instalațiile sanitare defecte, miros inchis in camere, cuiburi de porumbei in geam, mobilier vechi, frigiderul nu funcționa, zonă circulată și zgomotoasă.

2026-08-26 • via Nuitee
N
NIKOLAOS • solo_traveller • gr
8
Pros:

Πολυ καλο ξενοδοχειο στο κεντρο της πολης με ανακαινισμενες εγκαταστασεις.

2026-08-25 • via Nuitee
Ελενη • family_with_children • gr
10
2026-08-24 • via Nuitee
ΘΗΒΑΙΟΣ • solo_traveller • gr
10
2026-08-19 • via Nuitee
L
Laura • solo_traveller • ro
8
Pros:

Great location, near city centre, with a lot of restaurants, caffes...., friendly staff and nice clean rooms. It was a very pleasant surprise for a 2-star hotel. Better than some 3 stars hotels. An excellent stop on a trip to Thassos.

2026-08-17 • via Nuitee