Hotel Cristina

Hotels
ESTIVAL GROUP HOTELS
8.8 (44 reviews)
Solana, 24 , Andorra la Vella , ad

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good food quality
Comfortable rooms
Cons:
Cleanliness issues
Lack of some amenities

Categories

Cleanliness
7.8
Concerns about cleanliness were raised when a guest reported an injury and noted cold conditions in the restroom.
Service
9.3
The service was frequently praised, with multiple mentions of helpful staff.
Location
9.3
Located conveniently close to the ski lifts and restaurants.
Room Quality
8.8
Rooms were described as comfortable, though a few lacked amenities like fridges.
Amenities
8.3
Basic amenities were available, but some like a kettle were missing.
Value for Money
8.8
Value perception is good, but specific value-for-money comments were not mentioned.
Food and Beverage
9.3
Food quality received several positive comments regarding variety and taste.
Overall Experience
8.8
Many guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:18

Property Description

Ski-in, Ski-out Convenience
Hotel Cristina, just steps away from the Pas de la Casa ski lifts, is your ideal winter getaway. Enjoy easy access to the slopes and make the most of your ski vacation.

Delicious Dining Options
Indulge in a delightful culinary experience at Cristina Hotel's restaurant, offering a diverse buffet breakfast and dinner. Craving a quick bite or a refreshing drink? Visit the café and bar for a variety of options.

Relaxing Amenities for All Guests
Unwind in the TV lounge with board games or challenge your companions to a game of pool in the games room. Need to organize your ski adventure? The reception can assist with ski pass bookings, and don't forget to utilize the complimentary ski storage.

Experience the ultimate ski holiday at Hotel Cristina - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.8
Based on 44 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
J
Jermaine extended_group gb
10
Great value, excellent location, and a perfect spot for a fun group ski trip.
Pros:

Great location just a couple of minutes’ walk from the ski lifts and nearby bars. The hotel was very reasonably priced, with good-sized rooms and comfortable beds. The boot locker for ski gear was especially useful. The food was good, the bar area had a nice atmosphere, and the staff were very friendly and helpful throughout our stay.

Cons:

Nothing major to complain about—overall we had a great stay. The only minor downside was that there was no fridge or tea/coffee facilities in the room.

2026-03-30 via Nuitee
J
Jodie family_with_children gb
10
Pros:

The hotel was in a great location, 5 min walk to the slopes and shops. The best bit was the food, it was honestly amazing, the best buffet food I have ever had, breakfast and dinner with so much choice and different meats cooked to order every night on the grill. The rooms were clean and comfortable, staff were friendly.

Cons:

The room was very hot. We realised on the 2nd day that we were able to turn off the radiators in the room and in the bathroom though and we were also able to open the window so this was okay.

The dinner didn't start until 7:30pm which I thought was really late. I have a 6 year old who was up early for ski school every morning and her normal bedtime is 7:30pm at home. Of course on holiday she can stay up later but she was really tired after skiing all day and a 7:30pm dinner meant she wasn't asleep until 9pm at the earliest. which really didn't work for us. It meant that I had to buy her dinner out and put her to bed and then go down to dinner by myself when she was asleep after the rest of my family ate so they could sit with her while went down to eat.

This was obviously a little disappointing as it meant we couldn't eat together but it was so cheap to upgrade from breakfast only to half board that it wasn't the end of the world but just something to bear in mind if visiting with young children.

Other than that no complaints, the place was great and I highly recommend.

2026-03-30 via Nuitee
C
Christoph couple de
10
Pros:

Sehr gutes Hotel

2026-03-29 via Nuitee
D
De Marco Alric couple ad
10
Servicio de calidad
Pros:

Atención, servicio, calidad

2026-03-21 via Nuitee
S
spence couple gb
10
Pros:

Everything except below...

Cons:

No bath in the room.

2026-03-18 via Nuitee
J
Jean pierre extended_group fr
8
2026-03-17 via Nuitee
S
Sebastián couple es
9
Pros:

El trato del personal...de 10

Cons:

Nada

2026-03-16 via Nuitee
J
JMMOULIN couple fr
9
Pros:

L'hôtel est vraiment bien. nous y avons passé 6 nuits. Le personnel est très agréable et à l'écoute du client. La chambre etait grande avec 2 lits, un canapé et une salle de bain (un peu petite). La literie est de bonne qualité. La restauration est vraiment exceptionnelle. Le buffet du petit déjeuner est très copieux salé et sucré. Possibilité davoir des œufs préparés à la demande. Le soir c'est pareil. Un buffet des entrées très varié. Viandes de toutes sortes soit au buffet soit à la demande. Il y a également un bar où le soir il fait bon prendre un verre. Les tarifs des cocktails sont très corrects.
L'emplacement de l'hôtel par rapport aux pistes est très bien. Il faut remonter la rue sur moins de 100m et prendre un petit passage pour arriver directement sur les pistes. Je recommande.

Cons:

La taille de la salle de bain mais rien de grave.

2026-03-15 via Nuitee
איתן couple il
10
2026-03-11 via Nuitee
J
Jousset couple fr
9
2026-03-09 via Nuitee
E
Elizabeth couple es
10
Pros:

Desde la atención del personal hasta la comida de verdad todo excelente ... Muchas gracias Hotel Cristina por todas las atenciones ...

Cons:

Que me tenía que ir... Hubiese querido quedarme muchos días más....

2026-03-09 via Nuitee
A
ALICIA couple fr
10
2026-03-03 via Nuitee
G
Guillermo couple es
8
2026-03-03 via Nuitee
E
emiliano solo_traveller ar
10
Pros:

El personal y la comida un 10

2026-02-26 via Nuitee
P
PABLO family_with_children es
8
Super Bien!
Pros:

La ubicación, el personal y la comida increíble!

2026-02-22 via Nuitee
R
REGINO couple es
7
MUY AGRADABLE EL PERSONAL
Pros:

DESAYUNO Y CENAS MUY AGRADABLES
UBICACIÓN EXCELENTE.
PERSONAL MUY AGRADABLE

Cons:

PARKIN PARA TODOS
SALIDA A LAS 10,3

2026-02-13 via Nuitee
G
Gerard couple fr
10
2026-02-10 via Nuitee
L
Laurent solo_traveller fr
8
2026-01-31 via Nuitee
N
Nur extended_group tr
9
great location, great food..
Pros:

Great staff... very friendly and helpful... , Hotel is very close to the lifts. Breakfast and dinner was superb. The restaurant decoration is not so fancy but quite good for a three star hotel. Food quality and variety was beyond our expectations.

Cons:

nothing

2026-01-15 via Nuitee
R
Ramon34 couple fr
9
Pros:

Hôtel propre et bien placé.
Demi pension très copieuse par rapport au prix

2026-01-05 via Nuitee