Key Inn serviced residences Parc de Merl

Hotels
8.2 (553 reviews)
19 Boulevard Pierre Dupong , Luxembourg , lu

Children allowed

Facilities

Soundproof rooms
Non-smoking throughout
Paid WiFi
Invoice provided
Self parking (surcharge)
Internet access
Covered parking

Review Highlights

Pros:
Clean and comfortable rooms
Good amenities for the price
Convenient location
Cons:
Poor service responsiveness
Disappointing breakfast options

Categories

Cleanliness
8.59
The accommodation was clean and well-maintained.
Service
7.86
Service was lacking as there were long wait times and staff were not attentive.
Location
8.41
The location was convenient with easy access to transportation and nearby amenities.
Room Quality
8.55
Rooms were spacious and comfortable with good facilities.
Amenities
8.58
Amenities offered were good for the price.
Value for Money
8.24
Overall, the value was fair given the pricing and amenities.
Food and Beverage
7.09
Breakfast options were disappointing and did not meet expectations.
Overall Experience
8.26
The experience was generally good despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:31

Property Description

Luxurious Studios with Modern Amenities
Key Inn Appart Hotel Parc de Merl, located a stone's throw away from the Luxembourg National Theatre, offers soundproof studios with WiFi and fully equipped kitchenettes. The modern facilities and flat-screen satellite TV with a DVD player ensure a comfortable stay.

Vibrant Living Spaces and Well-Equipped Kitchens
Each studio at Key Inn features a lively living area with brightly coloured chairs, a work desk, and a dining area. The kitchenettes come complete with a hob, refrigerator, and kitchenware, while the bathrooms are equipped with showers.

Delicious In-Room Breakfast and Convenient Location
Indulge in a delicious in-room breakfast with a selection of breads, tea/coffee, and juices. With the historic centre just a short walk away and the airport a quick 15-minute drive, Key Inn Parc de Merl offers both convenience and comfort.

Book your stay at Key Inn Appart Hotel Parc de Merl now for a delightful and memorable experience!

Important information:

Please note that check in takes place at Key Inn Serviced Residences Belair, 42 Rue Albert 1er, 1117 Luxembourg.
At the arrival of the Guest he has to press one time on the small silver button at the digit panel after the name Key Inn Serviced Residences Belair and let ringing. Someone will come to welcome the Guest.
Offices are opened from Monday to Friday 9 o'clock to 16 o clock after these our please press the small silver button at the digit panel to reach the help desk.Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Property Policies

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs EUR 13 per 24 hours.

Location

Guest Reviews

8.2
Based on 553 reviews
Cleanliness: 8.59
Service: 7.86
Location: 8.41
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.24
Food and Beverage: 7.09
Overall Experience: 8.26
S
steven solo_traveller be
5
Might be ok for longer stays if you want to have the spacious apartment but not fit for one night stays
Pros:

Spacious and well equipped at first sight

Cons:

Seats had stains all over
Fridge was dirty-stains inside
Bathroom was dirty-stains on tablet
Breakfast was promised-turns out you get 4slices of white bread in cellophane, 2 butter cups and 2 cups of orange marmalade. The coffee capsule did not fit the coffee machine (as it needs coffee pads)-

2026-02-27 via Nuitee
K
Katarzyna couple nl
10
Pros:

Dostaliśmy piękny i przestronny apartament, w którym było czysto i przyjemnie. Kuchnia zawiera wszystkie przyrządy po patelnię, garnki jak i oliwę, sól i pieprz. Dobra lokalizacja.

Cons:

Niestety maszyna do kawy nie działała poprawnie. To jedyny minus.

2026-02-23 via Nuitee
A
Afonso couple lu
3
2026-02-13 via Nuitee
N
Nathalie couple lu
8
Sympa
Pros:

C’était confortable

Cons:

Ils ont oublié de nous donner le petit déjeuner il n’y avait rien dans le frigo ni armoire

2026-02-12 via Nuitee
L
Lucia family_with_children it
1
PEGGIORE ESPERIENZA DI SEMPRE
Pros:

La posizione è comoda, ma per il semplice fatto che tutta le zone della città sono perfettamente collegate con bus e tram.

Cons:

L'esperienza è stata MOLTO negativa. La peggiore che io abbia mai avuto in tanti viaggi. Prima di tutto, la totale SCORTESIA e maleducazione con cui siamo stati accolti. Poi appartamento sporchissimo!
Partiamo dal fatto che la nostra situazione era complicata, perché il mio compagno di viaggio si è rotto un piede prima di partire per il viaggio, quindi non avendo la cancellazione siamo partiti comunque. Ho segnalato alla struttura la nostra situazione, chiedendo un check-in anticipato PIÚ VOLTE per il quale non ho MAI NEANCHE RICEVUTO RISPOSTA. Bastava un semplice "no" con spiegazione della motivazione, invece niente. Comunicazione con la struttura molto complicata. Arriviamo alla struttura alle 8.30 del mattino, per chiedere informazioni e lasciare almeno le valigie, visto che giravamo faticosamente con stampelle e sedia a rotelle.
Quando ho suonato al campanello, sono stata trattata con una maleducazione mai sperimentata, il signore ha esclamato "ma sono le 8.30 del mattino, porca pu**ana!", pensando che forse noi non capissimo il francese. Ho dovuto insistere anche per lasciare semplicemente le valigie, lamentandomi del fatto che la comunicazione con la struttura fosse stata impossibile e complicata, ma mi è stato detto da questo signore nervoso e scortese che non era compito suo occuparsi della comunicazione. Quindi, in poche parole, non sapevo con chi potermi lamentare. Tra l'altro, c'era un cliente con un piede rotto e neanche ci ha offerto di sederci o dato aiuto o consigli su come muoverci con i mezzi, zero comprensione. Ci ha detto di tornare alle 14.

2026-02-12 via Nuitee
P
Piatunina Natalia family_with_children ua
8
2026-02-11 via Nuitee
M
Mafalda couple pt
8
2026-02-10 via Nuitee
V
Viktoria solo_traveller ua
10
2026-02-10 via Nuitee
A
Anne couple fr
9
2026-01-30 via Nuitee
B
Borges solo_traveller lu
10
2026-01-29 via Nuitee
M
maud couple fr
8
Tip top
Pros:

Super appart bien agencé

Cons:

Augmenté la temperature de l appartement

2026-01-29 via Nuitee
D
Dragos Marius extended_group ro
10
Pros:

Close to the parc and the bus station.

2026-01-27 via Nuitee
L
Langlois family_with_children fr
7
2026-01-26 via Nuitee
D
Dzvinka solo_traveller lu
10
Рекомендую, перевершили мої очікування!
Pros:

Дуже зручна квартира , хоч і не велика, але все є : туалет і душ окремо, крісла на кухні дуже зручні! На кухні є : тостер,кавова машинка, мікрохвильовка і посудомийка ! Світла і затишна, не чути шуму літаків, вид з вікна на парк 🙈😍

2026-01-26 via Nuitee
K
Kleopatra extended_group nl
8
Beautiful, spacious apartment.
Pros:

Very spacious, beautiful apartment, at a great, quiet location.

Cons:

The apartment didn't look very clean overall.

2026-01-19 via Nuitee
A
Alexia Jazmin family_with_children it
8
2026-01-19 via Nuitee
R
ROMANO LUIGI couple it
9
Pros:

posizione molto bella

Cons:

mancanza aria condizionata

2026-01-19 via Nuitee
D
David couple es
8
Excelente ubicación para visitar Luxemburgo.
Pros:

Excelente ubicación, se puede ir al centro tanto caminando como en autobús. Parking publico muy cerca.

Cons:

Podría estar más limpio.

2026-01-19 via Nuitee
S
Slesarenok couple ua
10
Гарне розсташування в парковій зоні з безкоштовним транспортом до центру міста
Pros:

Розсташування, в 15 хвилинах зоди до центру, зручна транспортна логыстика, безкоштовний транспорт.

Cons:

В інформації протготель не було попередження, що поселення відбувається через інше приміщення, яке знаходиться в іншому місці, що було не зручно для подорожуючих з іншої країни

2026-01-18 via Nuitee
H
Hodzic couple lu
8
2026-01-18 via Nuitee