Key Inn serviced residences Parc de Merl

Hotels
8.2 (571 reviews)
19 Boulevard Pierre Dupong , Luxembourg , lu

Children allowed

Facilities

Soundproof rooms
Non-smoking throughout
Paid WiFi
Invoice provided
Self parking (surcharge)
Internet access
Covered parking

Review Highlights

Pros:
Clean and comfortable rooms
Good amenities for the price
Convenient location
Cons:
Poor service responsiveness
Disappointing breakfast options

Categories

Cleanliness
8.59
The accommodation was clean and well-maintained.
Service
7.86
Service was lacking as there were long wait times and staff were not attentive.
Location
8.41
The location was convenient with easy access to transportation and nearby amenities.
Room Quality
8.55
Rooms were spacious and comfortable with good facilities.
Amenities
8.58
Amenities offered were good for the price.
Value for Money
8.24
Overall, the value was fair given the pricing and amenities.
Food and Beverage
7.09
Breakfast options were disappointing and did not meet expectations.
Overall Experience
8.26
The experience was generally good despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:31

Property Description

Luxurious Studios with Modern Amenities
Key Inn Appart Hotel Parc de Merl, located a stone's throw away from the Luxembourg National Theatre, offers soundproof studios with WiFi and fully equipped kitchenettes. The modern facilities and flat-screen satellite TV with a DVD player ensure a comfortable stay.

Vibrant Living Spaces and Well-Equipped Kitchens
Each studio at Key Inn features a lively living area with brightly coloured chairs, a work desk, and a dining area. The kitchenettes come complete with a hob, refrigerator, and kitchenware, while the bathrooms are equipped with showers.

Delicious In-Room Breakfast and Convenient Location
Indulge in a delicious in-room breakfast with a selection of breads, tea/coffee, and juices. With the historic centre just a short walk away and the airport a quick 15-minute drive, Key Inn Parc de Merl offers both convenience and comfort.

Book your stay at Key Inn Appart Hotel Parc de Merl now for a delightful and memorable experience!

Important information:

Please note that check in takes place at Key Inn Serviced Residences Belair, 42 Rue Albert 1er, 1117 Luxembourg.
At the arrival of the Guest he has to press one time on the small silver button at the digit panel after the name Key Inn Serviced Residences Belair and let ringing. Someone will come to welcome the Guest.
Offices are opened from Monday to Friday 9 o'clock to 16 o clock after these our please press the small silver button at the digit panel to reach the help desk.Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Property Policies

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs EUR 13 per 24 hours.

Location

Guest Reviews

8.2
Based on 571 reviews
Cleanliness: 8.59
Service: 7.86
Location: 8.41
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.24
Food and Beverage: 7.09
Overall Experience: 8.26
L
Lahoucine family_with_children fr
10
2026-04-12 via Nuitee
K
Karmin solo_traveller ua
9
Pros:

Location, apartment, everything

Cons:

Strange man was on my floor, I asked is he living here, he said no and he wait his friend. I asked from which apartment his friend he said that he don’t know yet. I said him to wait outside and he gone. Then I so him from window and was looking to windows too! Later some 2 women was screaming to him something like go away, and he answered some not good words to them. That was weird. After around 30 min I decided to smoke before sleeping and when I go outside I saw him again near the car. When he saw me he hide. I felt not safe actually.

2026-03-24 via Nuitee
V
Valeanu family_with_children lu
1
Pros:

Area

Cons:

All,
The internet speed almost didn't exist, I couldn't book because as I tried to explain to the landlord, even the router is in the studio, important is the quality of the I turned, means the speed.
And that cost me over 50e because I booked the next day on the job.
T
So the point is that I want the 50e back.
The quality of cleaning, the quality of furniture, and the " quality" of the professional of the landlord were unqualified.

2026-03-21 via Nuitee
G
Gábor solo_traveller lu
10
Great rooms for great price, excellent service
Pros:

Excellent service, very accommodating to special needs. The check-in is fast and discrete. The rooms are large and clean, the beds are comfortable, great value for the money - they went the extra mile with their flexibility and room quality.

2026-03-15 via Nuitee
M
Morris family_with_children de
3
Pros:

Schöne Wohnung, groß und sauber. Große Dusche

Cons:

Parkplätze nur an der Straße. Rezeption ist 800m entfernt. Das enthaltene Frühstück ist ein Witz . 4 Scheiben Toastbrot mit 10g Butter und Marmelade sowie ein kleines Tetrapack O-Saft. Was soll das ? Sowas als Frühstück zu bezeichnen ist eine Frechheit. Wir waren in diesem Punkt mehr als unzufrieden. So etwas sollte bei der Hotel suche nicht erscheinen !

2026-03-12 via Nuitee
N
Natalie Domik family_with_children ua
10
2026-03-11 via Nuitee
R
Rodrigo Ramiro family_with_children br
8
2026-03-09 via Nuitee
P
Pascal family_with_children lu
1
2026-03-09 via Nuitee
P
Pascal family_with_children lu
1
2026-03-09 via Nuitee
M
Miguel Philippe family_with_children lu
8
2026-03-01 via Nuitee
S
steven solo_traveller be
5
Might be ok for longer stays if you want to have the spacious apartment but not fit for one night stays
Pros:

Spacious and well equipped at first sight

Cons:

Seats had stains all over
Fridge was dirty-stains inside
Bathroom was dirty-stains on tablet
Breakfast was promised-turns out you get 4slices of white bread in cellophane, 2 butter cups and 2 cups of orange marmalade. The coffee capsule did not fit the coffee machine (as it needs coffee pads)-

2026-02-27 via Nuitee
K
Katarzyna couple nl
10
Pros:

Dostaliśmy piękny i przestronny apartament, w którym było czysto i przyjemnie. Kuchnia zawiera wszystkie przyrządy po patelnię, garnki jak i oliwę, sól i pieprz. Dobra lokalizacja.

Cons:

Niestety maszyna do kawy nie działała poprawnie. To jedyny minus.

2026-02-23 via Nuitee
A
Afonso couple lu
3
2026-02-13 via Nuitee
N
Nathalie couple lu
8
Sympa
Pros:

C’était confortable

Cons:

Ils ont oublié de nous donner le petit déjeuner il n’y avait rien dans le frigo ni armoire

2026-02-12 via Nuitee
L
Lucia family_with_children it
1
PEGGIORE ESPERIENZA DI SEMPRE
Pros:

La posizione è comoda, ma per il semplice fatto che tutta le zone della città sono perfettamente collegate con bus e tram.

Cons:

L'esperienza è stata MOLTO negativa. La peggiore che io abbia mai avuto in tanti viaggi. Prima di tutto, la totale SCORTESIA e maleducazione con cui siamo stati accolti. Poi appartamento sporchissimo!
Partiamo dal fatto che la nostra situazione era complicata, perché il mio compagno di viaggio si è rotto un piede prima di partire per il viaggio, quindi non avendo la cancellazione siamo partiti comunque. Ho segnalato alla struttura la nostra situazione, chiedendo un check-in anticipato PIÚ VOLTE per il quale non ho MAI NEANCHE RICEVUTO RISPOSTA. Bastava un semplice "no" con spiegazione della motivazione, invece niente. Comunicazione con la struttura molto complicata. Arriviamo alla struttura alle 8.30 del mattino, per chiedere informazioni e lasciare almeno le valigie, visto che giravamo faticosamente con stampelle e sedia a rotelle.
Quando ho suonato al campanello, sono stata trattata con una maleducazione mai sperimentata, il signore ha esclamato "ma sono le 8.30 del mattino, porca pu**ana!", pensando che forse noi non capissimo il francese. Ho dovuto insistere anche per lasciare semplicemente le valigie, lamentandomi del fatto che la comunicazione con la struttura fosse stata impossibile e complicata, ma mi è stato detto da questo signore nervoso e scortese che non era compito suo occuparsi della comunicazione. Quindi, in poche parole, non sapevo con chi potermi lamentare. Tra l'altro, c'era un cliente con un piede rotto e neanche ci ha offerto di sederci o dato aiuto o consigli su come muoverci con i mezzi, zero comprensione. Ci ha detto di tornare alle 14.

2026-02-12 via Nuitee
P
Piatunina Natalia family_with_children ua
8
2026-02-11 via Nuitee
V
Viktoria solo_traveller ua
10
2026-02-10 via Nuitee
M
Mafalda couple pt
8
2026-02-10 via Nuitee
A
Anne couple fr
9
2026-01-30 via Nuitee
B
Borges solo_traveller lu
10
2026-01-29 via Nuitee