VAYA Zell am See

Hotels
Vaya Resorts
8.2 (1418 reviews)
Schmittenstraße 125 , Zell am See , at

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room quality issues
Limited amenities

Categories

Cleanliness
8.13
Several reviews mention cleanliness positively, indicating 'super sauber'.
Service
8.8
Frequent mention of friendly and helpful staff, indicating a high level of service.
Location
8.64
Location is praised for its proximity to lifts and beautiful views.
Room Quality
7.59
Some mentioned worn facilities and issues with the room quality.
Amenities
7.12
Wellness area is criticized for being small and lacking facilities.
Value for Money
8.08
Generally mentioned as good, but some complaints about parking fees.
Food and Beverage
8.63
Many reviews highlight the quality and variety of food options, especially breakfast.
Overall Experience
8.6
Overall a positive experience, as most reviews express satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:06

Property Description

Luxurious Ski-in/Ski-out Experience
Situated on the ski slope with stunning mountain and lake views, VAYA Zell am See offers a 4-star retreat in the Schmittenhöhe Ski Area.

Relaxation and Wellness
Unwind in the hotel's indoor pool, sun terrace, hot tub, steam bath, and sauna. Indulge in massages and beauty treatments for the ultimate relaxation experience.

Gourmet Dining and Convenient Amenities
Enjoy delicious Austrian and international cuisine with slope views at the on-site restaurant. Benefit from amenities like a ski school, rental shop, and private ski lift for beginners.

Book now for an unforgettable stay at VAYA Zell am See, where luxury meets alpine adventure.

Important information:

Please note that when booking more than 5 rooms different cancellation policies may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1418 reviews
Cleanliness: 8.13
Service: 8.8
Location: 8.64
Room Quality: 7.59
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
A
Anne family_with_children de
10
Passt alles, ideal zum Skifahren.
Pros:

Lage direkt an der Piste, gutes Preis-Leistungsverhaeltnis, schöne Zimmer, gute Küche und Service

Cons:

Habe nichts auszusetzen

2026-03-14 via Nuitee
L
Lucie family_with_children cz
9
Pros:

Ubytování primo u lanovky, výborný jidlo a personál

Cons:

Nedostačující wellness, pouze 4 lehatka a 4 kresla, 1 mala para a sauna bez odpocinkove mistnosti pro tak velky hotel.
Po upozornění na recepci, ze nam na pokoji neodteka voda se v průběhu pobytu nic nezlepšilo.
Doporucene vino k veceri Vaya Ryzlink nebylo dobre.

2026-03-14 via Nuitee
T
Torsten couple de
5
Pros:

Die Lage des Hotels war optimalzum Ski fahren. Das Abendessen hatte eine gute Qualität. Eigener Spind beheizt für Skiaurüstung

Cons:

Frühstück nach 9.00Uhr Reste essen. Kein Nachlegen für spät frühstückende Gäste, Frühstück ging bis 10.00 Uhr! Sauna ohne Ruhebereich. Dusche im Zimmer - 4. Etage - ohne Wasserdruck. Terassentür verzogen, schwer zu öffnen und zu schließen. Personal ohne oder wenig Deutschsprachig, setzt Englischkenntnisse im deutschsprachigen Raum von Gästen voraus. Schade...

2026-03-11 via Nuitee
A
Adéla family_with_children cz
8
Pros:

Dostupnost ke sjezdovce super. Personál velmi milý, jídlo vynikající.

Cons:

Pokoj nebyl tak úplně čistý. V kávovaru špinavé kapsle, ušmudlané zrcadlo i wc. Všude starší koberce, sprcha pouze s hlavicí nahoře a pohodlně do ruky. Pokoj u schodů do suterénu, ze kterého páchly cigarety.

2026-03-10 via Nuitee
C
Cynthia extended_group nl
8
Perfecte ligging hotel met goede faciliteiten!
Pros:

De ligging aan de piste was perfect! Faciliteiten waren goed. Goede bereikbaarheid met de bus. Vriendelijk personeel in restaurant. Spraken goed Engels! Hygiene was perfect! Ski locks beneden waren perfect. Kortom onwijs fijn!

Cons:

Personeelstekort was te merken in snackbar en restaurant. Had liever een keer extra lopend buffet gehad met avondeten, maar dat is eigen voorkeur! Wij hadden een iets verouderde kamer als je kijkt naar prijs/kwaliteit verhouding!

2026-03-09 via Nuitee
J
Jana couple cz
9
2026-03-08 via Nuitee
T
Theo extended_group de
7
War völlig in Ordnung aufgrund der Lage.
Pros:

Die Lage ist wirklich super. Der Skiverleih ist direkt mit dran, auch sehr gut. Die Sauna, sowie der Pool waren wirklich fantastisch. Kann ich nur empfehlen für einen Skiurlaub.

Cons:

Das Frühstücksbüffet ist für ein 4 Sterne Hotel wirklich sehr Mager. Das gleiche gilt auch für das Hotel Abendessen. Sehr durchwachsen und deutlich verbesserungswürdig. Ebenfalls hat mich gestört, dass das Personal kein Deutsch spricht in einem österreichischen Hotel.

2026-03-08 via Nuitee
Z
Zuzana family_with_children cz
10
2026-03-07 via Nuitee
A
Anatolii family_with_children dk
10
Готель знаходиться в досить тихому місці з чудовим виглядом на гори, номер досить затишний, чудові сніданки та вечері
Pros:

Чудове розташування, біля самого ліфта з своїм виходом до оренди спорядження та зберігання,

Cons:

Спа зона не досить велика

2026-03-04 via Nuitee
M
Magdalena family_with_children pl
10
Pobyt z rodziną bardzo udany, pomocny personel, przemili kelnerzy, pyszne drinki.
Pros:

śniadanie i obiadokolacje wyśmienite i różnorodne. Dania serwowane przez szefa kuchni wykwintne

2026-03-04 via Nuitee
P
paulrU3631JM Couples Muscat, Muscat Governorate
10
3 days stay & 2 days skiing.
Pros:

Good ski in ski out location and also at the end of the no.71 skibus. We organized our own transfers (Bus 260 from Salzburg airport (2 hrs, 15 euros each), train IR723 back to Salzburg train station (1.5 hrs, free as you get a mobile travel pass in Salzburg for your stay)). Food excellent. Great international breakfast & high quality dinner. Impressed with the quality of service. Very friendly & efficient staff. Room was very continental, 2 soft pushed-together single beds and a bit basic, but clean as expected.

2026-03-03 via Tripadvisor
N
Nomad48164087047 Family London, England
10
Second stay just as perfect – feels like coming home to Zell am See, with staff who remember you!
Pros:

This was our second stay at VAYA Zell am See, and once again it couldn’t have been better. As a family who comes back to Schmittenhöhe every year for snowboarding trips, consistency really matters to us – and VAYA delivered again.

The staff are genuinely warm and attentive. Reception were always friendly and helpful, and in the restaurant we were looked after wonderfully by Marius, who even remembered us from last year – such a lovely personal touch that made us feel very welcome.

Our Grand Deluxe room with a front-facing balcony was modern, spacious, and very comfortable. The beds were excellent after long days on the mountain, and the shower was fantastic – exactly what you need after riding Panorama and the Schmittenhöhe slopes. Having your own table reserved for the whole stay is also a brilliant idea and makes dinners very relaxed.

The ski lockers are great, and the location is perfect – just metres from the three lifts that take you straight to Panorama or up to the top of Schmittenhöhe. For snowboarders like us, that convenience is priceless.

The only small suggestion would be to consider adding a simple children’s buffet. Our daughter is sometimes a bit fussy, and with only one plated option per day for kids it was occasionally hard to find something she liked. A small buffet with basics would make an already fantastic stay even better for families.

Overall, we loved our stay again and will happily return next season.

Thank you to the whole team at VAYA Zell am See for making our trips so memorable.

2026-03-02 via Tripadvisor
M
Manfred extended_group at
7
2026-03-02 via Nuitee
S
Somai family_with_children ro
10
2026-03-02 via Nuitee
L
Leo couple at
9
2026-03-01 via Nuitee
B
Bart extended_group be
8
2026-03-01 via Nuitee
J
Jan-Rens extended_group nl
8
2026-02-25 via Nuitee
V
Václav family_with_children cz
4
Felt like an overpriced, generic hotel, I didn't feel like I was in Austria.
Pros:

The staff were always nice, everywhere was clean and proper, the view of the mountains and the ski slope was awesome.

Cons:

Modern styling is plain and un-Austrian. There was a completely empty white wall with just a tiny TV on it. I understand you're trying to save space, but even some wallpapering would help significantly. Parking in the hillside can get very slippery to the point where I'd actually be very worried to scratch a car next to me - if it wasn't explicitly paid it wouldn't feel as bad. The lounge bar doesn't serve any kind of snacks, the lady could at least have a soup there. If for any reason you get to the hotel early and get hungry, the wait for dinner can be really unpleasant. The water at the pool entrance needs more care, it happened there were glasses missing

2026-02-24 via Nuitee
A
AndyCherryUK Family Bath, Somerset, England
10
Excellent hotel in great location with all that you could want as ski in / ski out. Not luxury but perfect for skiing.
Pros:

The hotel is in an excellent location for the slopes, easy walk / ski to 2 main lifts and avoids the really busy lift in Zell am See itself (especially during half term). Unfortunately the ski in / ski out blue was closed when we were there but still a red and 2 blacks accessible. We went with a package that meant collecting ski gear from town (doh!) so make sure you get it from the collection actually in the hotel, where there are excellent ski lockers and easy access. Bus into town or to Kaprun included in ski pass but unfortunately does not run at night, so taxi required back to hotel if night out in town. That said, hotel bar is pretty cool albeit not as lively as Zell am See itself! Hotel pool is good though you get the usual crowd of kids post skiing - I did go in half term - and sauna / steam room welcome 16+ though daughter was shocked that some use it nude 😂 cleaning of room during our stay was not very good but restaurant for half board was great with good service. If you coach to Zell am See you will need a taxi up to the hotel as coaches not able to make it, though this was included in our package. It’s not too end but has everything you could want - deluxe room had double bed and double sofa bed which was actually excellent and as good as the main bed. Massage lady was also excellent for sports massage post skiing day (needs booking).

We had lots of snow though were warned that the season in Zell am See (2000m) no longer lasts till Easter though Kaprun (3000m) does. Slopes are kind as they are wide and long. Kaprun lovely skiing with loads of snow but took 2 hours from hotel to slope as the queues were so long. Saturday coach back to Salzburg airport (with its separate terminal for Brits with nothing in it!) took 3 hours rather than 1.5, so be warned and factor in delays if going at busy times.

Overall a fantastic week that exceeded expectations!

2026-02-23 via Tripadvisor
S
Sandra family_with_children de
8
2026-02-23 via Nuitee