Hôtel Ksar Dhiafa by Plaza Hotels & Resorts

Hotels
•
Independent
3.2 (5 reviews)
Complexe touristique et commercial, Mouldi Centre -Boulevard Mohamed Bouaziz, Sidi Bouzid, 9100 , Sidi Bouzid , TN
216-70-037376

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Facilities

Free breakfast
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited amenities
Mixed opinions on value for money
Varied food options

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel.
Service
8.3
Service was exceptional, particularly highlighted by the helpful receptionist.
Location
8.1
The hotel's location was convenient for guests to explore the area.
Room Quality
7.8
Rooms provided a comfortable and relaxing stay for guests.
Amenities
7.2
Amenities met guests' basic needs, but some desired additional services like a spa.
Value for Money
6.9
Opinions varied on whether the price was justified based on the services offered.
Food and Beverage
7.3
Food services received mixed reviews with some suggesting more variety.
Overall Experience
8
Most guests had a positive and comfortable stay, recommending the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-29 20:50

Property Description

Breathtaking Views and Convenient Amenities
Immerse yourself in the stunning terrace views and take advantage of complimentary wireless internet and concierge services. Also, indulge in a delicious meal at the on-site restaurant or grab a quick snack at the cafe.
Luxurious Accommodations and High-tech Features
Enjoy the comfort of air-conditioned rooms with LED TVs, free Wi-Fi, and private bathrooms with deep soaking bathtubs. Get work done easily at the business center and stay informed with complimentary newspapers in the lobby.
Convenient Shuttle Service and Exceptional Service
Explore nearby attractions with the area shuttle or opt for the roundtrip airport shuttle. Benefit from the 24-hour front desk and event facilities, making your stay stress-free and memorable.

To experience all these luxurious amenities and services, book your stay at Hôtel Ksar Dhiafa by Plaza Hotels & Resorts today.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

3.2
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
C
Charlotte
8
Deserves the great review!
Pros:

We arrived late, after a long journey. Hotel had no notice of our booking….
This could have been a disaster but thanks to the amazing lady on reception, it wasn’t. With her limited English and our limited French, we explained the situation, she found us a room, arranged for a chef to come in and cook us dinner, found us towels, toiletries etc and generally looked after us really well. We had a fantastic stay and it was very comfortable and relaxing. Strongly recommend. I just wish I had got the receptionist’s name so I could thank her personally here.

2025-03-02 • via Nuitee
M
martina
2
DISASTRO..
Pros:

Orribile.. dopo aver preso tutto il giorno del freddo siamo arrivati presso la struttuta intorno alle 20.15 e ci è stato comunicato che non era possibile effettuare la cena. quindi cia siamo cercati una pizzeria.. al nostro rientro appena saliti in camera il riscaldamento non funzionava e siamo rimasti al freddo praticamente tutta la notte .. (la temperatura fuori era di 4/5 gradi ). ci siamo docuti fare la doccia la freddo. il ragazzo alla reception ha fatto di tutto per non farci stare al freddo .. ma l'impianto non funzionava.

2020-01-10 • via Nuitee
V
Verified traveler
2
Pros:

불친절하고 최악임

2019-06-06 • via Nuitee
T
taeseop
2
Pros:

Terrible

2019-05-29 • via Nuitee
V
Verified traveler • partner
2
Pros:

My stay here was initially complicated due to the hotel staff saying the payment was not received. First we dealt with a man who was okay, but then we dealt with a lady who was very rude and has absolutely no place in the hospitality industry. I opened a chat with Expedia and they were able to rectify the situation but the hotel didn't answer them for several minutes. My fiancé (a Tunisian man) noticed that the lady went behind the counter to take the phone call and was extremely quiet on the matter until the news came to the owner. I finally got into my room after a long travel from Sousse to Sidi Bouzid. The following day, my fiancé was waiting for me downstairs and was informed about the taxes that should be paid. He acknowledged it and informed me about it and we carried on with our day. The following day, I was confronted by the male staff member about said taxes and I informed him I was aware of them. When I tried to leave for some daily activities, a different lady demanded that I pay taxes and informed me that I had to pay them on check in despite this not being made clear beforehand (as opposed to any time or check out). I got a rash and flaky dry skin after showering at this hotel. I don't know if it was to do with the water quality or the quality of the detergent used for the towels. There was also a cockroach in my bathroom. The cafe attached to the hotel serves below average coffee and doesn't have a professional barista. A very disappointing experience indeed.

2019-03-29 • via Nuitee