Hotel Kärntnerhof

Hotels
9 (2799 reviews)
Grashofgasse 4 , Vienna , at

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Cons:
Limited amenities
Room size issues

Categories

Cleanliness
9.21
Most reviews praised the cleanliness, noting the hotel was well kept and tidy.
Service
9.18
Many reviews highlighted the friendly and helpful staff.
Location
9.22
Guests frequently commented on the ideal location, close to metro stations and attractions.
Room Quality
8.67
Rooms were generally comfortable, though some mentioned issues with room amenities.
Amenities
8.7
Amenities received mixed feedback, with some guests wishing for additional features.
Value for Money
9.16
Reviews indicated that guests felt the hotel provided good value for the price.
Food and Beverage
8.71
Breakfast received positive notes, though some guests had specific dietary needs unaddressed.
Overall Experience
9.18
Overall, guests expressed a satisfying experience, recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Viennese Art Nouveau Elegance and Italian Charm
The Kärntnerhof seamlessly blends Viennese Art Nouveau style with Italian elegance, offering a unique and sophisticated atmosphere in the heart of Vienna.

Delightful Amenities for a Relaxing Stay
Enjoy a generous breakfast buffet each morning and unwind on the tranquil roof terrace during summer days. The hotel also provides free in-room WiFi and convenient private parking for guests.

Prime Location for Exploring Vienna
Located just a short walk from Saint Stephen’s Cathedral and major underground stations, Hotel Kärntnerhof is the perfect base for exploring Vienna's cultural treasures and shopping districts.

Ready to experience the charm and convenience of Hotel Kärntnerhof? Book your stay now for an unforgettable Vienna getaway!

Important information:

Please note that the hotel's private car park can only be accessed between 06:00 and 21:00.

Please note that the property has a strict nonsmoking policy. A fine will be charged to guests not complying with this rule.

If children under 18 are staying, they have to be accompanied by at least one adult (aged 18 years or over).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9
Based on 2799 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
M
Marion couple de
10
2026-03-12 via Nuitee
M
Marleen extended_group nl
9
2026-03-11 via Nuitee
V
VASILIKI family_with_children gr
9
Η διαμονή μας ήταν αρκετά καλή και ευχάριστη. Το προσωπικό ήταν πολύ εξυπηρετικό.
Pros:

Η τοποθεσία του ξενοδοχείου ήταν υπέροχη. Κοντά στο εμπορικό κέντρο, κοντά σε μετρό και κοντά σε όλα τα αξιοθέατα.

Cons:

Πιστεύω ότι το πρωινό θα μπορούσε να είναι πιο πλούσιο και με περισσότερες επιλογές.

2026-03-10 via Nuitee
Y
Yvonne solo_traveller ch
8
Mein Ruhepol in Wien.
Pros:

Ich bin schon sehr oft hier gewesen und fühle mich hier ein bisschen zu Hause. Das Frühstück passt mir auch immer gut.

Cons:

Das Zimmer ist halt klein gewesen, das hängt allerdings davon ab, welche Kategorie ich buche.

2026-03-10 via Nuitee
O
Oleksii family_with_children ua
10
Рекомендую! Обовʼязково повернусь сюди!
Pros:

Сподобалося взагалі все! Крутий готель. Знаходиться поблизу центра міста, персонал дуже хороший та відзивчивий. Парковка 25€ за ніч. Сніданки дуже добрі і ситні. Ще хочеться повернутися туди.

2026-03-10 via Nuitee
L
laura daniela couple ar
8
2026-03-08 via Nuitee
G
George couple cy
9
2026-03-06 via Nuitee
J
jiashan family_with_children cn
9
Pros:

It is a very good location which is easy to go to every scenic spot.Especially ,the hotel manager and staff are very friendly and willing to offer help to the guests.It feels very warm.

2026-03-05 via Nuitee
C
Csele Niko couple sk
9
Gerne wieder.
2026-02-28 via Nuitee
V
Vít solo_traveller cz
9
2026-02-28 via Nuitee
S
Svetlana extended_group il
9
. נהנינו משהותנו במלון. ממליצים על זה מכל הלב
Pros:

מיקום מצויין, ממש במרכז, יש סופר גדול ב-2 דקות הליכה, מסעדות וברים טובים. המלון נקי מאוד , צוות נהדר.

Cons:

אפשר לשפר ארוחת בוקר.

2026-02-27 via Nuitee
T
Tuğba couple tr
8
Çok yeterli temiz konum itibariyle harika
Pros:

Merkezi yerlere yakınlığı , çalışanların güler yüzlü olması

Cons:

Oda biraz daha büyük olabilir

2026-02-27 via Nuitee
C
Christian couple at
8
2026-02-27 via Nuitee
B
BUSRA couple tr
8
Keyifli bir konaklamaydı. Viyanayı sizin de sayenizde güzel hatırlayacağız.
Pros:

Konumu harikaydı, çalışanları özellikle resepsiyondaki beyfendi çok güler yüzlü ve yardımseverdi, kahvaltı salonu da ayrıca güzeldi ve kahvaltısı harikaydı. Butik bir otel ve Viyana ruhunu yansıtan bir tarzdaydı.

Cons:

Temizliği genel olarak iyiydi sadece odadaki su bardaklarımız 2. günümüzde değiştirilmemişti. Banyodaki havlumuzda lekeler vardı. Oda terliği olmaması büyük eksiklikti.

2026-02-27 via Nuitee
K
Katarina family_with_children si
10
Pros:

Great location, parking, hospitality

Cons:

N/A

2026-02-27 via Nuitee
K
kürekçi solo_traveller tr
10
2026-02-26 via Nuitee
M
Myriam family_with_children be
9
Pros:

Suite Christiane Hörbiger: spacieuse et confortable, propreté impeccable. Parfait pour deux adultes et deux jeunes ados. Localisation exceptionnelle qui permet de visiter la ville à pied. Personnel discret et agréable. Petit déjeuner correct.

2026-02-26 via Nuitee
C
Caroline extended_group se
8
2026-02-25 via Nuitee
L
Linda couple it
10
Pros:

Location
Posizione
Colazione
Gentilezza dello Staff

Cons:

Nulla

2026-02-23 via Nuitee
F
fatma gülesin family_with_children tr
8
Pros:

The hotel is located in the city centre. It's an old building that has been renovated, so you can hear sounds from outside. Is it a big problem? Absolutely not. It's a 5-minute walk from Stephansplatz. The breakfast was quite good. The price is relatively high. Both the rooms and the hotel were clean. Even though we went in very cold weather, we had no problems with the heating. Except for the person at the reception during the day, all the staff were helpful and friendly.

Cons:

There were no refrigerators in the rooms. This wasn't a problem in winter, but it could be a problem in summer.

2026-02-23 via Nuitee