Hotel Kärntnerhof

Hotels
9 (2799 reviews)
Grashofgasse 4 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Cons:
Limited amenities
Room size issues

Categories

Cleanliness
9.21
Most reviews praised the cleanliness, noting the hotel was well kept and tidy.
Service
9.18
Many reviews highlighted the friendly and helpful staff.
Location
9.22
Guests frequently commented on the ideal location, close to metro stations and attractions.
Room Quality
8.67
Rooms were generally comfortable, though some mentioned issues with room amenities.
Amenities
8.7
Amenities received mixed feedback, with some guests wishing for additional features.
Value for Money
9.16
Reviews indicated that guests felt the hotel provided good value for the price.
Food and Beverage
8.71
Breakfast received positive notes, though some guests had specific dietary needs unaddressed.
Overall Experience
9.18
Overall, guests expressed a satisfying experience, recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Viennese Art Nouveau Elegance and Italian Charm
The Kärntnerhof seamlessly blends Viennese Art Nouveau style with Italian elegance, offering a unique and sophisticated atmosphere in the heart of Vienna.

Delightful Amenities for a Relaxing Stay
Enjoy a generous breakfast buffet each morning and unwind on the tranquil roof terrace during summer days. The hotel also provides free in-room WiFi and convenient private parking for guests.

Prime Location for Exploring Vienna
Located just a short walk from Saint Stephen’s Cathedral and major underground stations, Hotel Kärntnerhof is the perfect base for exploring Vienna's cultural treasures and shopping districts.

Ready to experience the charm and convenience of Hotel Kärntnerhof? Book your stay now for an unforgettable Vienna getaway!

Important information:

Please note that the hotel's private car park can only be accessed between 06:00 and 21:00.

Please note that the property has a strict nonsmoking policy. A fine will be charged to guests not complying with this rule.

If children under 18 are staying, they have to be accompanied by at least one adult (aged 18 years or over).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9
Based on 2799 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
E
Emanuela • solo_traveller • it
8
2026-04-10 • via Nuitee
M
Mark • extended_group • ch
8
Vienne est une ville d'exception
Pros:

Accueil et service irréprochables.
Situation proche du centre et des transports publics.
Chambre spacieuse

Cons:

Petit déjeuner avec peu de choix

2026-04-09 • via Nuitee
I
Isabelle • family_with_children • fr
10
2026-04-08 • via Nuitee
Z
Zoltán • extended_group • hu
10
2026-04-07 • via Nuitee
A
Arne • couple • de
9
Fast schon wie ein Zuhause in der Ferne, in de,
Pros:

Das Gesamtpaket stimmt einfach. Freundliche Atmosphäre, ein schönes Zimmer. Die Lage ist sicher das Highlight, aber deshalb alleine würden wir nicht jedes Jahr wiederkommen

Cons:

Ich kann mich daran erinnern, dass wir uns mal Kaffee auf dem Zimmer machen konnten. Oder war das woanders? Vielleicht wäre auch ein Getränkeautomat auf dem Flur eine gute Idee?

2026-04-07 • via Nuitee
K
Karin • couple • de
10
Perfektes Hotel für einen Aufenthalt in Wien.
Pros:

Sehr zentrale Lage und trotzdem sehr ruhig gelegen. Das Personal ist sehr freundlich und hilfsbereit.

Cons:

Da gibt es nichts.

2026-04-06 • via Nuitee
T
Tomas • couple • cz
8
2026-04-06 • via Nuitee
T
thierry • solo_traveller • fr
8
Emplacement idéal pour faire le centre ville à pied
Pros:

Emplacement proche du centre ville
Très bel hôtel
Personnel très sympathique sauf une exception
Chambre simple mais confortable

Cons:

Le Check out le matin du dimanche de Pâques avec un jeune réceptionniste pas du tout aimable
Très expéditif et façon de faire qui nuit à l’image de cet hôtel au demeurant très bien
Par contre les autres réceptionnistes étaient très affables

2026-04-06 • via Nuitee
H
Hans • solo_traveller • ch
10
2026-04-04 • via Nuitee
V
Vojtěch • family_with_children • cz
10
2026-04-04 • via Nuitee
M
Markus • solo_traveller • de
10
Insgesamt sehr schön, klein, gemütlich zentral gelegen.
Pros:

Ein Hotel in superschöner Lage mitten in der Innenstadt.Das Frühstück war einfach, aber es hat mir an nichts gefehlt, der Frühstücksraum klein und Familiär war gemütlich. Dar Personal war sehr nett. Was will man mehr.?!

Cons:

Eine halbe Nacht ging durch lauten Beat aus dem Restaurant gegenüber drauf. Ich weis ja nicht wie das in Wien sonst so ist, ich fand es aber etwas befremdlich.

2026-04-02 • via Nuitee
S
Susanne • family_with_children • at
9
2026-04-02 • via Nuitee
A
Angie • couple • il
10
Мы остались очень довольны
Pros:

Все было супер особенно понравился персонал, отличный сервис

Cons:

Не хватало тапочек и халатов в комнате, к сожалению мы не учли этот момент. И хотелось бы иметь чайник в комнате чтобы иметь возможность попить чай и кофе именно в комнате а не в лобби

2026-03-31 • via Nuitee
W
Woods • solo_traveller • de
8
Sehr hübsches Hotel in einer Toplage
Pros:

Das Personal war sehr freundlich und hilfsbereit. Die Lage des Hotels ist perfekt, um Wien zu erkunden.

Cons:

N/A

2026-03-29 • via Nuitee
M
Murat • solo_traveller • tr
5
Konum muhteşem, şehir merkezinde olmasına rağmen çok sessiz.
Pros:

Kahvaltı yok gibiydi, iki peynir çeşidi, üç marmelat, yumurta vs.

Cons:

Kahvaltı dışında odalar da çok küçük ve iyice eskimiş. Odada boş da olsa bir mini buzdolabı konabilirdi, keza otel terliği.

2026-03-28 • via Nuitee
F
Frank • couple • de
9
Großartiger Aufenthalt im Zentrum von Wien
Pros:

Großartiges Ambiente im gesamten Hotel, ruhige Zimmer trotz zentraler Lage ! erstklassige, zuvorkommende und sympathische Mitarbeiter, angenehm familiärer Umgang und persönliche Betreuung, sehr gute Betten, gutes Frühstück, großartiger Kaffee, sehr sauber, rundum ausgezeichnet und nur 3 min. zum Dom

Cons:

Kleinigkeiten wurden umgehend abgestellt

2026-03-28 • via Nuitee
P
patrick • couple • fr
9
Fabuleux
Pros:

Personnel agréable, toujours disponible et à l'écoute. Prêt à rendre service en toute occasion
Hotel à recommander

2026-03-27 • via Nuitee
L
laurent • solo_traveller • fr
9
Pros:

Emplacement, service, propreté

Cons:

Tout était très bien

2026-03-27 • via Nuitee
A
Armelle • extended_group • fr
10
Pros:

Hôtel charmant en plein centre ville
Chambre très agréable accueil du personnel très bien
Petit déjeuner top
Je recommande cet hôtel

2026-03-25 • via Nuitee
Şevval • solo_traveller • tr
8
Pros:

Location, breakfast, staff, terrace and the old style elevator was really nice.

Cons:

Rooms can get noisy.

2026-03-22 • via Nuitee