Dutchess

Hotels
•
Independent
8.6 (3 reviews)
Mugurisi Road 11, Fort Portal, Western Region , Fort Portal , UG
256-704-879474

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Facilities

Boat tours nearby
Fireplace in lobby
Hot springs nearby
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Gift shops or newsstand
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Review Highlights

Pros:
Good food quality
Friendly and efficient staff
Beautiful location
Comfortable rooms
Cons:
Minor maintenance issues with room doors
Limited amenities provided
Mixed opinions on value for money

Categories

Cleanliness
7.8
Rooms were mentioned as clean and comfortable, although some guests mentioned minor maintenance issues.
Service
8.1
Staff were appreciated for their helpfulness and welcoming nature. Service was generally efficient, although some guests had complaints about wait times.
Location
8
The hotel is located in a scenic area with beautiful views. It is close to local attractions and offers a peaceful ambiance.
Room Quality
7.9
Guests found the rooms to be clean and comfortable. Some minor maintenance issues were reported, such as doors not fully closing.
Amenities
7.2
The amenities provided were satisfactory, with some guests appreciating the cleanliness. Some guests mentioned the lack of certain services like a fully functional bathroom door.
Value for Money
6.9
Opinions varied on the value for money. Some guests felt the services justified the price, while others found it a bit expensive for the offerings.
Food and Beverage
7.8
Food and beverage options were well-received, with guests praising the taste and variety. Some guests may have desired more options in the menu.
Overall Experience
8.6
The majority of guests had a positive overall experience, highlighting the hospitality of the staff, comfortable rooms, and tasty food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 13:24

Property Description

Luxurious Retreat
Indulge in rejuvenating massages and facials, then relax in style with complimentary Wi-Fi and concierge services. Don't miss out on Dutchess restaurant and exquisite room service options, complemented by a cozy coffee shop and daily receptions at the bar/lounge. Start your day with a delicious breakfast before exploring nearby attractions such as Lugard Monument and Kibale National Park. With only 6 guestrooms, enjoy personalized attention and modern amenities like free wired and wireless internet, ensuring a comfortable stay. For a memorable experience in Fort Portal, book your stay at Dutchess and immerse yourself in relaxation and luxury.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: EBB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 3 reviews
Cleanliness: 7.8
Service: 8.1
Location: 8
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.8
Overall Experience: 8.6
J
Jan • partner
10
Pros:

Friendly and helpful staff, very good restaurant and breakfast, cozy rooms and a beautiful garden. This place was definitely one the of the best hotels during our trip through Uganda! Very good value for money

2023-11-19 • via Nuitee
V
Verified traveler • partner
8
Pros:

Close to town pleaseant setting friendly staff
Good wifi

2019-09-18 • via Nuitee
V
Verified traveler • partner
8
Pros:

Very friendly and efficient staff.
Rooms were ckean and comfortable
Good location in Fort Portal near to shops and bank

2019-09-13 • via Nuitee