SpringHill Suites by Marriott Nashville Downtown/Convention Center

Hotels
SpringHill Suites
9 (1150 reviews)
410 Rep. John Lewis Way S , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Convenient amenities
Cons:
Uncomfortable beds
Issues with billing
Limited breakfast options

Categories

Cleanliness
8.46
Most reviews noted cleanliness, but some mentioned issues like wet bedding.
Service
9.43
Overall positive mentions of staff, particularly friendly service noted by several reviews.
Location
9.97
Consistently praised location, close to Broadway and dining options.
Room Quality
8.42
Mixed sentiments with some comfortable and clean rooms, but some issues like uncomfortable furniture.
Amenities
8.95
Positive feedback on amenities like the hot tub, though some were out of order.
Value for Money
8.41
Mention of additional charges like parking affected perceived value.
Food and Beverage
8.96
Breakfast received mixed reviews; some enjoyed it while others found it lacking.
Overall Experience
9.43
Most reviews ended on a positive note, indicating enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 06:59

Property Description

Luxurious Suites with Modern Amenities

Experience the epitome of comfort at SpringHill Suites by Marriott Nashville Downtown/Convention Center. Each suite features a spacious seating area, a flat-screen TV, and a private bathroom with complimentary toiletries. Enjoy the convenience of microwaves and refrigerators in every room.

Relaxation and Recreation

Unwind by the outdoor swimming pool or sip on a refreshing drink at the on-site bar. Stay active at the fitness center or explore nearby attractions like Bridgestone Arena and the Johnny Cash Museum.

Convenience at Your Fingertips

Benefit from the hotel's business center and 24-hour front desk assistance. With popular landmarks such as Tootsies Orchid Lounge and Ryman Auditorium just a stone's throw away, SpringHill Suites Nashville offers the perfect blend of convenience and luxury.

Book your stay now at SpringHill Suites by Marriott Nashville Downtown/Convention Center for an unforgettable experience!

Important information:

Hotel Renovations
The hotel will be undergoing updates on the parking garage floors from February 9 - April 30, 2024. There will be minimal interruption to your stay. Thank you for your patience and understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1150 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
J
Jenn solo_traveller us
6
Pros:

The valets were awesome! Front desk staff were welcoming.

Cons:

The mattress in the room needs replacement, Water pressure was lacking.

2026-07-18 via Nuitee
G
Gaston family_with_children ar
9
Muy recomendado
Pros:

Ubicación perfecta, habitaciones muy amplias y cómodas. El lobby muy lindo, buena piscina, el desayuno muy bien, faltan algunas cosas pero cumple. Muy buen hotel.

2026-07-17 via Nuitee
T
Tiffany family_with_children us
7
Fun and loved the poolside bar
Pros:

Close to everything. Valet parking. The pool and hot tub.

Cons:

The pool and hot tub open at 6. We went down there at 7 and staff were still cleaning. The hot tub was cold. I don’t know what was going on but we were looking forward to the hot tub that morning so was very disappointed.

2026-07-16 via Nuitee
S
Starr family_with_children us
6
Pros:

Very close to downtown area walking distance to a lot of places.

Cons:

Stayed for almost a week and room service never came to give new towels or add new bedding.

2026-07-13 via Nuitee
S
Seth family_with_children us
8
Everything was great! Very clean short walk to downtown!
Pros:

Very close to everything

2026-07-10 via Nuitee
C
Cynthia couple us
8
2026-07-09 via Nuitee
P
priscilla family_with_children us
8
Pros:

Family oriented, close to broadway.

Cons:

Breakfast options and waiting in line for the waffle maker. No outside food / drinks at the pool area.

2026-07-08 via Nuitee
A
Alex family_with_children us
9
Great location, great hotel
Pros:

Overall, great value. Prefect location and very good staff

Cons:

Weekday breakfast was a bit disappointing (no milk??) but can't have it all!

2026-07-07 via Nuitee
Y
Yennyfer solo_traveller us
10
2026-07-07 via Nuitee
J
Josephina family_with_children us
10
2026-07-06 via Nuitee
B
Black solo_traveller us
10
Pros:

Very clean, quiet, great pool area and breakfast. Staff very pleasant 😊

Cons:

Liked everything

2026-06-29 via Nuitee
E
Etta Hall solo_traveller us
10
Pros:

The girl at the front desk went above and beyond to be helpful in a stressful layover!!! Driver was also friendly and helpful!!

2026-06-29 via Nuitee
L
Lacie extended_group us
10
Go Stephanie!!
Pros:

Stephanie at the front desk was absolutely amazing!!! Thank you girl!!! We had a blast!

2026-06-28 via Nuitee
R
Renee solo_traveller us
8
Pros:

We got upgraded to a nice suite.

Cons:

We arrived around 2pm. Waited till 4 to check in but then was told multiple times our room wasn't ready yet so we had to keep getting in line. We eventually got upgraded to a beautiful suite.

2026-06-28 via Nuitee
Q
quintynh2026 Solo travel
10
Valet
Pros:

Blaine with valet was the best. He is amazing and worth the trip to Nashville!

2026-06-27 via Tripadvisor
L
Lyndsay family_with_children us
9
Great place to stay in Nashville
Pros:

The shower temperature and water pressure was excellent. The room was nice and the view of the pool was a bonus.
The workout facility was excellent with lots of equipment and weights. Location was great and near lots of restaurants and entertainment. Breakfast had lots of choices with a coffee bar. The security to get into the building and to your floor was comforting to know safety was a priority. Overall, it was a great experience.

Cons:

The front desk was located on the 6th floor which was odd. The price of the overnight parking was absolutely ridiculous since we were staying there and did not have an option.

2026-06-25 via Nuitee
C
Crystal solo_traveller us
10
2026-06-23 via Nuitee
E
Erica couple us
10
2026-06-23 via Nuitee
K
kellysW6423UM Family
10
Front Desk Staff is Exceptional
Pros:

We received exceptional service from Gaby at the front desk! Our flight was cancelled and we had to adjust our reservations for our trip. We had waited for over 30 minutes on hold with central reservations and were getting no where. We called the hotel directly and Gaby was able to help us within a minute. When we arrived a day later, Gaby remembered our family and was there the entire weekend. She checked in regularly to make sure our stay was going well. Extremely kind and outstanding attention to detail! We will look for her during our next stay.

2026-06-21 via Tripadvisor
extended_group us
10
Will definitely stay here again next year
Pros:

Breakfast every morning was Awesome..so close to all the action on Broadway..will stay here again next year for sure

2026-06-20 via Nuitee