Element Dallas Downtown East

Hotels
•
Element by Westin
8.6 (322 reviews)
4005 Gaston Avenue , Dallas , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfy rooms
Good breakfast options
Cons:
Occasional maintenance issues
High pet fees
Room for improvement in security

Categories

Cleanliness
8.34
Generally clean facilities noted; some concerns about specific room issues.
Service
8.81
Staff are friendly and helpful; some minor issues with service attendance.
Location
9.05
Great location with nearby dining options.
Room Quality
8.5
Rooms are comfortable, but some maintenance items noted.
Amenities
8.53
Good amenities; free breakfast was well received.
Value for Money
8.39
Some guests find it a bit expensive, but overall a fair value.
Food and Beverage
8.54
Breakfast variety appreciated; gluten-free options noted.
Overall Experience
8.61
Overall positive experiences, with some minor complaints about details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:38

Property Description

Modern Amenities and Comfort

Element Dallas Downtown East offers a contemporary stay with free bikes, fitness centre, and a shared lounge. The rooms are well-equipped with a flat-screen TV, desk, and private bathroom, ensuring a comfortable experience for guests.

Convenient Facilities

Guests can enjoy the convenience of a business centre, 24-hour front desk, and free WiFi during their stay. Selected rooms even feature a kitchenette with modern appliances, providing a home-away-from-home feel.

Relaxation and Recreation

Unwind at the indoor pool or explore nearby attractions like the Dallas World Aquarium and Dallas Holocaust Museum. With its prime location and modern amenities, Element Dallas Downtown East is the perfect choice for your stay in Dallas.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 322 reviews
Cleanliness: 8.34
Service: 8.81
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.61
T
Tasha • couple • us
10
2026-02-09 • via Nuitee
H
Hugo • solo_traveller • us
6
Cons:

Que el precio para las mascotas está muy elevado y que no tienen un parque para perros

2026-01-20 • via Nuitee
T
Terrill • couple • us
8
Nice just a little outdated
Pros:

It was nice

Cons:

Coffee pot

2026-01-20 • via Nuitee
N
Noah • couple • us
10
2026-01-19 • via Nuitee
E
Elwood • solo_traveller • us
10
Will come back.
Pros:

Breakfast was delicious, decaf coffee a plus!

Cons:

The shower, too much hot water.

2026-01-19 • via Nuitee
N
Nadia • couple • us
9
2026-01-19 • via Nuitee
B
Brittany • couple • us
10
Great atmosphere, great location, and very nice breakfast!
Pros:

Great & very clean!

Cons:

Beds were a little uncomfortable.

2026-01-19 • via Nuitee
J
Jasper • solo_traveller • nl
8
2026-01-19 • via Nuitee
A
Alexis • solo_traveller • us
8
Pros:

Property was good and great location

Cons:

Didn't like the water pressure was super low

2026-01-19 • via Nuitee
C
Christi • solo_traveller • us
10
Comfortable, excellent, will stay again.
Pros:

All the staff were friendly and helpful. My room was very comfortable and I really appreciated that the breakfast included a gluten free muffin, as that's not always the case. I will happily return to this hotel!

Cons:

Nothing. I have no complaints about my stay, this location, or the staff.

2026-01-19 • via Nuitee
C
Christian • couple • us
1
2026-01-14 • via Nuitee
C
Carrie • family_with_children • us
8
2026-01-02 • via Nuitee
S
Stephanie • family_with_children • us
8
Great location, friendly staff, comfy rooms
Pros:

Great location. Starbucks and Chipotle were right next door. Facilities were nice and clean.

Cons:

Our toilet kept getting clogged (room 715).

2025-12-08 • via Nuitee
C
CELIA • family_with_children • br
9
Cons:

Não tem espelho no quarto

2025-12-07 • via Nuitee
L
Lisa • family_with_children • us
10
2025-11-28 • via Nuitee
F
Fraser • couple • gb
8
2025-11-28 • via Nuitee
S
Shabnam • couple • us
6
2025-11-16 • via Nuitee
F
Floris • family_with_children • be
8
2025-11-10 • via Nuitee
F
Felix • solo_traveller • es
10
Pros:

Todo de maravilla

Cons:

Nada, todo perfecto

2025-11-08 • via Nuitee
D
Diogo • family_with_children • br
8
2025-11-01 • via Nuitee