Element Dallas Downtown East

Hotels
•
Element by Westin
8.6 (326 reviews)
4005 Gaston Avenue , Dallas , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
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Review Highlights

Pros:
Friendly staff
Great location
Comfy rooms
Good breakfast options
Cons:
Occasional maintenance issues
High pet fees
Room for improvement in security

Categories

Cleanliness
8.34
Generally clean facilities noted; some concerns about specific room issues.
Service
8.81
Staff are friendly and helpful; some minor issues with service attendance.
Location
9.05
Great location with nearby dining options.
Room Quality
8.5
Rooms are comfortable, but some maintenance items noted.
Amenities
8.53
Good amenities; free breakfast was well received.
Value for Money
8.39
Some guests find it a bit expensive, but overall a fair value.
Food and Beverage
8.54
Breakfast variety appreciated; gluten-free options noted.
Overall Experience
8.61
Overall positive experiences, with some minor complaints about details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:38

Property Description

Modern Amenities and Comfort

Element Dallas Downtown East offers a contemporary stay with free bikes, fitness centre, and a shared lounge. The rooms are well-equipped with a flat-screen TV, desk, and private bathroom, ensuring a comfortable experience for guests.

Convenient Facilities

Guests can enjoy the convenience of a business centre, 24-hour front desk, and free WiFi during their stay. Selected rooms even feature a kitchenette with modern appliances, providing a home-away-from-home feel.

Relaxation and Recreation

Unwind at the indoor pool or explore nearby attractions like the Dallas World Aquarium and Dallas Holocaust Museum. With its prime location and modern amenities, Element Dallas Downtown East is the perfect choice for your stay in Dallas.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 326 reviews
Cleanliness: 8.34
Service: 8.81
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.61
C
Cynthia • couple • us
1
2026-03-28 • via Nuitee
T
Tim • couple • us
9
Great property in a convenient location with friendly staff
Pros:

Met friends

Cons:

Breakfast just ok

2026-03-23 • via Nuitee
A
Angelo • solo_traveller • us
10
Pros:

Customer service was great! Breakfast bar had many healthy options!

Cons:

Nothing everything was great

2026-03-23 • via Nuitee
N
Neil • solo_traveller • us
10
Great stay, very clean and comfortable
Pros:

The breakfast was very good. Room was clean and bathroom was very spacious.

Cons:

Everything was great.

2026-03-23 • via Nuitee
C
Carol • solo_traveller • gb
10
Very enjoyable and excellent staff
Pros:

Convenient to Fair Park

Cons:

Only breakfast served

2026-03-20 • via Nuitee
T
Trisha • family_with_children • us
1
Pros:

It was close to the event that I was going to.

Cons:

Check-in was 45 minutes late to get a room, with a reservation!. Room was still dirty from previous tenants. There was a parking fee that we didn't know about and also a $50 fee for security when we got there that wasn't mentioned and if we didn't pay it we couldn't stay. all these things should be mentioned when you book the hotel in advance. Shower at hotel needed repairs. Had Teflon tape on the shower head and the dripping water hitting the metal drain was obnoxious and anxiety inducing.

2026-03-18 • via Nuitee
S
Samantha • family_with_children • us
7
It was comfortable and clean.
Pros:

The room was great! Clean and comfortable bed!

Cons:

When we arrived our room was not ready we had to wait an hour in the lobby! Then when we were told it was ready we got up stairs the cleaning ladies were still cleaning our room but the front desk told us it was ready. That was not a good start to our stay. Everything else was perfect 👌

2026-03-16 • via Nuitee
C
Chasity • couple • us
9
Pros:

Very well set up

2026-03-12 • via Nuitee
N
Nina • couple • us
10
Great place, clean and comfy beds. Code to venue
Pros:

Beds were cozy

2026-03-03 • via Nuitee
C
Charles • family_with_children • us
10
2026-03-02 • via Nuitee
C
Chané • couple • us
10
Pros:

This is the only hotel I’ve been to in America that gives you free bottled water! The parking is also incredibly convenient and inexpensive.

2026-02-23 • via Nuitee
T
Tasha • couple • us
10
2026-02-09 • via Nuitee
H
Hugo • solo_traveller • us
6
Cons:

Que el precio para las mascotas está muy elevado y que no tienen un parque para perros

2026-01-20 • via Nuitee
T
Terrill • couple • us
8
Nice just a little outdated
Pros:

It was nice

Cons:

Coffee pot

2026-01-20 • via Nuitee
E
Elwood • solo_traveller • us
10
Will come back.
Pros:

Breakfast was delicious, decaf coffee a plus!

Cons:

The shower, too much hot water.

2026-01-19 • via Nuitee
B
Brittany • couple • us
10
Great atmosphere, great location, and very nice breakfast!
Pros:

Great & very clean!

Cons:

Beds were a little uncomfortable.

2026-01-19 • via Nuitee
A
Alexis • solo_traveller • us
8
Pros:

Property was good and great location

Cons:

Didn't like the water pressure was super low

2026-01-19 • via Nuitee
N
Nadia • couple • us
9
2026-01-19 • via Nuitee
N
Noah • couple • us
10
2026-01-19 • via Nuitee
J
Jasper • solo_traveller • nl
8
2026-01-19 • via Nuitee