Element by Marriott Dallas Downtown East

Hotels
Element by Westin
8.6 (368 reviews)
4005 Gaston Avenue , Dallas , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfy rooms
Good breakfast options
Cons:
Occasional maintenance issues
High pet fees
Room for improvement in security

Categories

Cleanliness
8.34
Generally clean facilities noted; some concerns about specific room issues.
Service
8.81
Staff are friendly and helpful; some minor issues with service attendance.
Location
9.05
Great location with nearby dining options.
Room Quality
8.5
Rooms are comfortable, but some maintenance items noted.
Amenities
8.53
Good amenities; free breakfast was well received.
Value for Money
8.39
Some guests find it a bit expensive, but overall a fair value.
Food and Beverage
8.54
Breakfast variety appreciated; gluten-free options noted.
Overall Experience
8.61
Overall positive experiences, with some minor complaints about details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:38

Property Description

Modern Amenities and Comfort

Element Dallas Downtown East offers a contemporary stay with free bikes, fitness centre, and a shared lounge. The rooms are well-equipped with a flat-screen TV, desk, and private bathroom, ensuring a comfortable experience for guests.

Convenient Facilities

Guests can enjoy the convenience of a business centre, 24-hour front desk, and free WiFi during their stay. Selected rooms even feature a kitchenette with modern appliances, providing a home-away-from-home feel.

Relaxation and Recreation

Unwind at the indoor pool or explore nearby attractions like the Dallas World Aquarium and Dallas Holocaust Museum. With its prime location and modern amenities, Element Dallas Downtown East is the perfect choice for your stay in Dallas.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 368 reviews
Cleanliness: 8.34
Service: 8.81
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.61
L
Lisa extended_group us
7
2026-08-24 via Nuitee
V
Valerie couple us
10
Overall good
Pros:

Clean , staff was nice and polite, breakfast was good .

Cons:

Having to pay for parking per day .

2026-08-23 via Nuitee
J
john couple us
10
Pros:

Amazing location. The room spectacular and so clean. It had such a great vibe and my

2026-08-23 via Nuitee
F
Flores solo_traveller us
10
2026-08-23 via Nuitee
B
Brianna couple us
6
Pros:

Convenient location.

Cons:

I booked the hotel. They’re Booking.com and thought I had paid for everything. Once I got there, they charged multiple other fees that were not disclosed in the initial booking of the hotel. The sheets were also not clean, the TV in the room did not work, and the AC unit was incredibly loud.

2026-08-22 via Nuitee
T
Tori couple us
10
2026-08-21 via Nuitee
S
smith couple us
10
Concert at Dos Equis
Pros:

Staff, facilities were clean and kind of chic

Cons:

Paying to self park

2026-08-19 via Nuitee
L
Lizanne solo_traveller us
10
Pros:

Bikes for rent and pool!

Cons:

Nothing

2026-08-07 via Nuitee
R
Roberval couple br
9
2026-08-03 via Nuitee
N
Neftali couple us
10
Pros:

Good

2026-08-02 via Nuitee
W
Wells couple us
1
Wouldn’t stay here again.
Pros:

The hotel was centrally located.

Cons:

The customer service, particularly the young lady on the 3p-11p shift.

2026-07-21 via Nuitee
C
Claudia solo_traveller us
10
Pros:

Friendly staff/close to American Airlines Center

2026-07-18 via Nuitee
9
964mrj Business California
2
Management is horrible
Pros:

management is horrible. Hotel not ran properly.

2026-06-23 via Tripadvisor
J
jennifer solo_traveller us
8
need a key card past the first floor.
Pros:

everything is like a spa experience especially the bath products. the rooms are cozy and just big enough. I like that you have to have your key card to get beyond the first floor.

Cons:

the price of the rooms had gone up a little bit. and the hallway where our room was located was hot like the air conditioner was broken.

2026-05-28 via Nuitee
R
Roland couple us
10
I’ll stay there again next year.
Pros:

Clean, quiet and easy to find. Breakfast was excellent

Cons:

Nothing

2026-05-25 via Nuitee
W
Wendy solo_traveller us
10
2026-05-25 via Nuitee
S
Stephanie solo_traveller us
5
2026-05-18 via Nuitee
D
Danen couple us
8
Cons:

The water pressure and the hot water were terrible.

2026-05-18 via Nuitee
R
Robert couple us
10
2026-05-13 via Nuitee
T
Todd solo_traveller us
10
2026-05-13 via Nuitee