Aura Hotel

Hotels
8.5 (29 reviews)
Calle 7 de Enero 364 , Chiclayo , pe

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Children allowed

Facilities

Free beach shuttle
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited breakfast variety
Issues with jacuzzi

Categories

Cleanliness
9.14
Very clean and well maintained, as mentioned in several reviews.
Service
9.11
Staff is friendly and attentive, as noted in multiple reviews.
Location
8.65
Good location, conveniently situated for travelers.
Room Quality
8.1
Rooms are spacious and comfortable but mention of issues with amenities.
Amenities
7.63
Some amenities such as the jacuzzi were not functioning as expected.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
8.14
Breakfast has limited variety but generally satisfactory.
Overall Experience
8.61
Overall experience was good, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:18

Property Description

Central Location:
Located in the heart of Chiclayo, Aura Hotel provides easy access to popular attractions and transportation hubs.

Modern Amenities:
Enjoy the comfort of air-conditioned rooms with free WiFi and flat-screen TVs. Indulge in delicious meals at the on-site restaurant and unwind at the hotel's bar.

Convenience at Your Fingertips:
With free shuttle service, room service, and helpful reception staff, your stay at Aura Hotel will be seamless and enjoyable. Book now for a memorable experience in Chiclayo!

Important information:

VAT for Peruvian citizens is 18%. This tax is not included in the final price. The VAT surcharge depends on the length of stay. Exceptions may apply based on nationality. Additional charges beyond these exceptions may apply and must be reported to local authorities. Exceptions are accepted and can be reported to local authorities.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for US$9 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 29 reviews
Cleanliness: 9.14
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
D
Dr Gonzalo • extended_group • de
1
Extreme Fake Fotos Völlig heruntergekommen Unsichere Gegend
Pros:

Nichts

Cons:

Verlange Rückerstattung. Aussenfotos sind schlichter Betrug. Extrem heruntergekommen und unsichere Gegend. Buchung nicht wahrgenommen

2026-03-23 • via Nuitee
M
Maxine • solo_traveller • ca
6
Average in a good way
Pros:

The bed and pillows were so comfy! Most of the staff dont speak English but Google Translate is a life saver and they're still friendly and helpful. A water cooler in the lobby to refill your bottles which is something all hotels should have by now but surprisingly don't. Free airport shuttle both ways. Outlet and lamp beside the bed. Close walk to the town square and good restaurants.

Cons:

There's no sound proofing so you hear construction/street noises and your neighbours. You can't flush the toilet paper, you have to put it in the garbage. I had to ask for Housekeeping to come take out the garbage every day otherwise the room would smell. The water bottle on the desk is part of the mini bar, it is not free.

2026-03-19 • via Nuitee
T
Tony • couple • pe
10
Excelente
Pros:

Todo excelente, el servicio es bueno

Cons:

nada

2026-03-16 • via Nuitee
A
aart • family_with_children • nl
9
Pros:

Redelijk luxe voor die prijs

Cons:

Niets

2026-03-07 • via Nuitee
A
Alberto • solo_traveller • pe
1
Quisieron cobrar más de lo acordado, me quisieron cobrar 50 soles más. He denunciado a Indecopi
2026-03-04 • via Nuitee
S
Shelagh • couple • gb
9
Helpful staff to get early check in and location advice.
Pros:

The location.

Cons:

No window to the exterior.

2026-02-24 • via Nuitee
R
Radu • solo_traveller • us
8
2026-02-23 • via Nuitee
C
Carlos • couple • pe
10
2026-01-28 • via Nuitee
F
Fernando • solo_traveller • pe
10
2026-01-20 • via Nuitee
R
Rosario • couple • pe
10
Maravilloso
Pros:

Excelente

2026-01-11 • via Nuitee
P
Pi Fen • extended_group • tw
9
2026-01-08 • via Nuitee
R
Renzo • couple • pe
9
Nada que envidiar a otros hoteles. Excelente y recomendado.
Pros:

Habitación completa, nada que envidiar a otros hoteles. Tal cual se aprecia en las fotos. Muy limpia, el jacuzzi excelente y el internet rápido. Fui por trabajo y necesitaba subir archivos pesados, y todo funcionó perfectamente. El aire acondicionado, muy bueno.

Cons:

Algo q podrían mejorar es el desayuno. Mucho carbohidrato luego todo OK

2026-01-04 • via Nuitee
H
Hugo • family_with_children • pe
9
Pros:

El tamaño de las habitaciones

2026-01-04 • via Nuitee
O
Oscar • solo_traveller • pe
10
2025-11-15 • via Nuitee
O
Oscar • solo_traveller • pe
10
2025-11-15 • via Nuitee
J
JOSE GONZALES ROLDAN • family_with_children • pe
6
Pasable
Pros:

Atención y amabilidad del personal

Cons:

No tenían luces de mesa en las camas, no tenían vidrios anti ruido, sus baños un poco incómodos.

2025-11-06 • via Nuitee
M
markopons • couple • es
10
2025-10-09 • via Nuitee
J
Julio • family_with_children • pe
8
Pros:

La habitación amplia y comoda

Cons:

El sistema de hidromasaje del jacuzzi no funciono

2025-10-09 • via Nuitee
T
Trent • couple • us
9
Comfortable Rooms, well set up, great little restaurant on premises, and friendly staff.
Pros:

Breakfast was good and staff was busy making sure it was. They made sure even if you showed up 5 mins till, you had the same options as earlier. Pick up at the airport was great as well.

Cons:

Got the room with the jacuzzi set up in the bathtub. The drain would not plug. They fixed it the night before we left, however we did not get the chance to use.

2025-10-08 • via Nuitee
S
Shirly Sadhit • solo_traveller • pe
9
Pros:

La limpieza y orden

2025-08-31 • via Nuitee