Facilities

Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Property Description

Luxurious Amenities
Take advantage of the stunning terrace and garden views while enjoying complimentary Wi-Fi. With concierge services and wedding facilities, your stay will be nothing short of exceptional.

Dining Delights
Savor a delicious meal at The Cafe Restaurant or grab a quick bite at the cozy coffee shop. Unwind with a drink at the bar/lounge and start your day right with a hearty buffet breakfast.

Comfort and Connectivity
Relax in one of the 132 well-equipped rooms, complete with modern amenities and free Wi-Fi. The deep soaking bathtubs and plush bedding ensure a restful stay.

Embark on a memorable experience at Pool Suite Chiang Mai, conveniently located near major attractions. Book now to indulge in luxury and convenience.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.6
Based on 25 reviews
P
Patrick
8
Pros:

Very beautiful and comfortable suite with personal pool. This has a small kitchen but has no plates, bowls, eating or cooking utensils? Should at least have bottle opener/cork screw for romatic drinks. This is good for secluded retreat. Not good area if you want to walk and shop and eat and drink. Nowhere to walk to. Last morning water too low to take shower??? I think isolated event. Not normal. Very nice place to stay for seclusion and romance.

2024-02-28 via Nuitee
B
bethanynle Couples us
10
Jacuzzi Suite
Pros:

We stayed in a jacuzzi suite for our honeymoon. It was wonderfully luxurious, modern, clean, and spacious. The room included a kitchenette, big comfy bed, excellent jacuzzi jets and water temperature, great shower water pressure, fancy lighting and curtain settings, and nice greenery outside the huge window. It felt very private, and we had the impression that guests were thoughtfully spaced out across the multiple buildings, since we didn't hear much noise from anyone else. The staff were super friendly and helpful, especially the man working evening/night shifts at the front desk. The only issue we had was that the hot water spout for the jacuzzi was very slow (might have been broken), so it took a long time to fill up the tub -- but despite being slow, the hot water never ran out, which was nice. We only stayed a few days so we didn't get around to asking the staff to fix it, but if we had asked, I'm sure it would've gotten done quickly. The location wasn't very walkable, but we just used Grab to get everywhere and that was fine. Overall a great stay!

2024-02-05 via Tripadvisor
J
Jackie partner
6
Pros:

This is a lovely hotel in a very quiet location. Room was a good size, beds are comfy, the shower is good & it’s very clean. But it’s too far from the city, we found it hard to get transport to & from the hotel. The different taxi we used would drop us at the wrong place or the driver would get lost going to the hotel. Each trip would cost between 200-400 baht one way which is still cheap when converted but adds up nonetheless. We were unable to utilise the hotel pick up options for the tours & activities as we were outside their pickup zones. I would recommend staying here if you have your own transport available. We got a balcony room with a rural view, stayed 3 nights. They do charge 500 baht security fee which we weren’t told about when I called to make sure we could check in late. We were able to check in at 12am but the security guard was trying to make us give him cash before showing us to our room. He didn’t speak English and we didn’t speak Thai so he took us to the room & we sorted it out at reception in the morning. They did physically check the room before we checked out & we got the deposit refunded. In the room itself there no plates, cutlery, pots, pans, or utensils. There is an electric jug, microwave, 2 element stove, small cups & glasses. They do have a mini bar but be aware that you do have to pay for the water as well. The staff we interacted with were friendly but it was hard to communicate effectively - not ideal as tourists.

2023-12-05 via Nuitee
S
Shelley family
8
Pros:

The jaccuzi room has absolutely no outdoor area or access to a swimming pool. The bed we had was uncomfotable. We upgraded to a pool suite it was fantastic, bed was better and very spacious.

2023-12-05 via Nuitee
F
Francois partner
10
Pros:

Nice jacuzzi suite.

2023-12-04 via Nuitee
A
am111 Family il
6
Wonderful new modern rooms, but
Pros:

The guest room was one of the nicest we’ve ever been to. New and modern. Big bathroom. Living room and bedroom.

Location is a 20 minute ride from the center. It doesn’t cost much on the Bolt app but you do have to wait.

Breakfast is not a buffet and was VERY disappointing. We hardly ate there.

The hotel doesn’t reply promptly to messages sent to them via booking.com.

The hotel sent us a message saying they have a shuttle service that picks you up from the airport and also takes you to the city. When we inquired about this they said it isn’t available.

When arrived at night we waited at the reception for about 10 minutes for someone to come. It later appeared that the guard at the resort entrance also does the check in.

Room has a refrigerator, a microwave, stove etc. which could be very helpful but there were no cutlery, cups, plates etc.

There was no ‘Please make up this room’ in our room and one day the room wasn’t cleaned at all and towels weren’t replaced.

The hotel must improve their service. It is apparent much money has been invested in the rooms but all the rest needs to be improved.
The hotel lacks the finish!

2022-12-30 via Tripadvisor
C
chephrenchua Family sg
10
Beautiful suite kind of room, best for couple
Pros:

One of the most beautiful hotel i ever stayed, with jaccuzi bath in front of the TV, large room, seperate kitchen, closet room and shower room. quiet environment to have a wonderful sleep, nice big towel and bed. Will surely be back for more nights.

2022-06-10 via Tripadvisor
P
princessapple3 Family id
10
Great and Romantic Pool Suite / Jacuzzi Room in Chiangmai
Pros:

Pool Suite located around 10km from Chiangmai airport. It has very nice luxurious Pool / Jacuzzi suites at value price. All rooms are either pool or jacuzzi suites. Great service. Every staff is friendly and helpful. Breakfast is not buffet but super good. You can choose your breakfast from the menu. The hotel is also good for elders with big space and door that allow wheelchairs. Pool is not big but it has jet stream function you can swim against.

2020-11-05 via Tripadvisor
P
Poonthita NONE
10
Excellent service staff and very polite clean and love the breakfast every morning.
Pros:

Very Nice staffs and we found that very good service very delicious breakfast so polite staffs and so polite to people every time we come here we feel like home all my friend s and my families member live to come joun khaa

2020-02-24 via Tripadvisor
M
mikolam2020 NONE
10
太好了
Pros:

Swimming pool is very wonderful and clear,staff is very nice, 另有按摩浴缸 ,所有設備都很好 小朋友很喜歡到swimming pool早上有點冷11:00am時後游水比較合理, 只是附近沒有餐廳 ,,grab車去附近the big c 大概6-7 mins(70-80泰幣左右),到古城13-15 mins(110-120泰幣 左右......)

2020-02-03 via Tripadvisor
A
atimave NONE id
8
warm welcome from staff,nice breakfast buffet
Pros:

warm welcome from staff,nice breakfast buffet. We stayed in pool suite room type. The pool is clean and comfortable with privacy. Housekeeper cleaned fast and keep it clean. Breakfast buffet serve with European and Thai Northern Style. Also they have smart TV,so in the night time if you have netflix account,you can enjoy with that. A bit far from city,recommended from people who rent the car. Not far from Chiang Mai Airport. We have great experience there.

2020-02-02 via Tripadvisor
A
Angelazhang1230 Couples cn
8
pay a return visit
Pros:

feelling good,I hope to have chinese service will be better.
It's better to have a constant temperature swimming pool
Friendly service provided by staff
The room is clean and sanitary
Will come again.

2020-01-07 via Tripadvisor
P
Prae24 Family id
10
Nice place to stay
Pros:

Great place to stay for short or long holiday. Wanna escape from sophisicated city here is the quiet place to get well relaxation with helpful & friendly staff. Often stay when come to Chiangmai. Would reccommend

2019-12-31 via Tripadvisor
J
justhoney1357 Couples
10
Best hotel and best breakfast
Pros:

The welcome drink is so refreshing and beautifully decor. All hotel staffs are friendly and helpful. The breakfast is super nice, traditional and international buffet. It was very authentic in taste and style.

2019-12-25 via Tripadvisor
H
Happiness787159 Couples
10
Very good experience!
Pros:

Pretty room, staff are very nice and polite. A clean and quiet place for vacation. The Spa center is a good place to go (shuttle service included for free)with reasonable price. Wish that the temperature would have been warmer so I could enjoy swimming more.

2019-12-16 via Tripadvisor
J
Jlonit Friends getaway
8
Nice stay
Pros:

Warm greeting from the staff as usual, especially the staff at the restaurant, every time I stay always big smiles, helpful and some of them remember my name!! That impress me. Jazz music on Friday night was fantastic! Cocktail was good too!!

2019-12-02 via Tripadvisor
J
Jpp2875 Couples mc
10
Beautiful
Pros:

Beautify suite swimming pool with free shuttle or driver to chiang mai near the city town
The restaurant is very well and the price are not expensive
Réception perfect
We come back next time in this hotel

2019-12-01 via Tripadvisor
S
suporna Family
10
Good location and service
Pros:

The location is good for traveller who wiuld like to travel to oter area of chieng mai. You will not suffering from Chieng Mai traffic. The service and facility is good. I love the room lay out and the mattress is good for my backache

2019-11-24 via Tripadvisor
S
slowly27 Family id
10
Nice Trip @Pool Suite , New Concept
Pros:

Nice room and excellent service quality. Brakfast is nice as well and variaty more enough than expectation. Jaguzzi in the room is well utilized and satified my wife. Need more internal facilities such as fitness room , common pool etc.

2019-11-19 via Tripadvisor
P
pekprist Family id
10
Every thing was great.
Pros:

The room was great and a bed was comfortable but some material had to fixing as an umbrella and rim of swimming pool on second floor. Breakfast was excellent. Taste of the food was good and had many food. I lived for three night but the food weren’t same that awesome.

2019-11-02 via Tripadvisor