Hotel Natural

Hotels
Independent
6.4 (17 reviews)
4935 Cra. 45, Medellín, Antioquia, 050012 , Medellín , CO

Facilities

Free WiFi
24-hour front desk
Garden
Smoke-free property
Tours/ticket assistance
Snack bar/deli
Parking (limited spaces)
Free self parking
Airport transportation - pickup (surcharge)
Upper floors accessible by stairs only
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Safe and welcoming environment
Close proximity to key amenities

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 21:51

Property Description

Enjoy Spectacular Views and Premium Amenities - Stay in one of 67 well-equipped guestrooms with flat-screen TVs and complimentary wireless internet. Indulge in the snack bar/deli or opt for room service during limited hours.

Convenient Services - Benefit from free self-parking, 24-hour front desk assistance, and a roundtrip airport shuttle (surcharge) available 24/7. Additional amenities include dry cleaning/laundry services for your convenience.

Explore Nearby Attractions - Located in La Candelaria, Hotel Natural in Medellín is a short drive to popular spots like Botero Plaza and Plaza Mayor Convention Center. Don't miss out on exploring the array of attractions just minutes away from the hotel.

Ready to experience the charm of Hotel Natural? Book your stay now and make memories in Medellín!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.4
Based on 17 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Melquiades
10
Pros:

Me satisfizo grandemente quedarme en ese lugar. Desde mi llegada, persiví el gran calor humano de todo su personal. Las atenciones y servicios fueron de excelencia. Un lugar seguro y acogedor. Con una ubicación de primera. Muy cerca de todo. A pasos del tranvía, restaurante, farmacias, el metro, estación de policías y otras amenidades.

2025-03-25 via Nuitee
E
ELIZABETH
10
Pros:

No hay iluminación natural y poca iluminación energética

2024-05-20 via Nuitee
W
Wesley
4
Pros:

This was definitely a case of the "the pictures are better than the reality". The room was dark, but quiet. Unfortunately, it was pretty dirty. There was hair on the toilet and in the shower. The sheets were of questionable cleanliness and I really shouldn't have lifted the mattress, but I couldn't help myself.
The neighborhood is not the best, but it is close to public transport and some cool parks and buildings. During the day it is safe enough, but be careful walking at night (but that could be said for most of Medellin).
Overall, it is a convenient, cheap option, but if you are willing to splurge an extra $10 or $20 you should be able to find something much better.

2024-02-03 via Nuitee
V
Verified traveler
10
Pros:

Close to transit museum and parks - the hallways are to dark on the second floor

2023-05-26 via Nuitee
V
Verified traveler
6
Esta bien precio/calidad
Pros:

Esta bien pero deben mejorar el servicio.

Bien ubicado en el centro pero sobre avenida principal con mucho ruido.

El conserje es poco amable

2020-12-03 via Nuitee
V
Verified traveler
2
EL HOTEL MUY CENTRAL, LASTIMA LA ATENCIÓN
Pros:

HICE LA RESERVA, CUANDO LLEGUÉ ME DIJERON QUE NO APARECÍA POR NINGÚN LADO, ASÍ QUE ME TOCÓ PAGAR MAS DE LO QUE HABÍA ACORDADO EN LA RESERVA, QUEDÉ TRISTE Y ABURRIDO POR ESE LADO.

2020-03-03 via Nuitee
V
Verified traveler self
6
Pros:

It's a basic bargain hotel, or at least the room I had was, no fridge,the bed room was a nice size, but the bathroom was kind of small,the shower took up half the bathroom. The mattress was also hard.

2020-02-23 via Nuitee
M
Michael
8
Pros:

Personal war sehr nett und hilfsbereit !Ich werde wieder kommen !

2020-02-22 via Nuitee
J
Jaime
2
Pros:

No aceptaron el precio publicado en Internet. La recepcionista fue muy grosera.

2019-11-06 via Nuitee
A
ARKINE
6
Pros:

El hotel es nuevo en buenas condiciones pero la zona esta terrible e insegura, venta de drogas y prostitucion.

2019-08-26 via Nuitee
T
Tiago Nuno
6
Habitación no disponible
Pros:

Llegamos y no estaba disponible la habitación que originalmente habíamos reservado en línea. El parqueadero estaba lleno. No puedo opinar del servicio. La localización es central.

2019-07-13 via Nuitee
R
Rosa Ester
2
Mal servicio
Pros:

Muy mal, tv en muy mal estado, wifi super deficiente, una gotera del lado de afuera hasta tarde y de sobras se antojaron de rodar camas hasta tarde y no dejaban dormir

2019-06-11 via Nuitee
N
Nathaly del Carmen
8
Buen servicio
Pros:

Fue buena, habitación cómoda, buen servicio y centrado.

2019-06-06 via Nuitee
E
Estela
2
Pros:

El personal (trabajadores) se esmeran por dar lo mejor, pero administrativamente tienen mucho desorden, múltiples y simultáneas tareas para un solo funcionario; las instalaciones no ayudan, carecen de muchas cosas necesarias para la estadía; la ubicación del hotel es pésima, suciedad, inseguridad. El uso doble que le dan al hotel favorece inseguridad.

2019-01-15 via Nuitee
A
Adam
10
Pros:

Czytałem sporo słabych opinie, ale okolica dla mnie ok. Dostałem pokój na samym końcu, więc była cisza i spokój. Za tę cene na prawdę super.

2018-12-26 via Nuitee
V
Verified traveler
2
Pros:

Very poor management. I reserved 3 rooms and the rooms where the wrong ones when we arrived and where not able to exchange them as my rooms were given to some else.

2018-11-06 via Nuitee
V
Verified traveler
2
Pros:

Es uba zona peligrosa en medellin, a las 5 pm tienes q estar en el hotel por el tipo de zona. Nada familiar ni zona segura para el turismo

2018-11-06 via Nuitee