Extended Suites Cancun Cumbres

Hotels
Hoteles Extended Suites
7.7 (336 reviews)
Avenida Cumbres, Supermanzana 311 Lote 8-05 Col. Pabellón Cumbrers , Cancún , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to airport and shopping (convenient location)
Free parking available
Rooms described as modern, spacious and clean
Comfortable beds and double blinds for good light blocking
In-room microwave and refrigerator
Good price-to-quality ratio / value for money
24/7 reception / easy late check-in
Vending machines and snacks available
Cons:
No proper breakfast offered
Noise issues (air conditioning, fridge, corridor noise)
Worn or dated furniture in some rooms
Reports of musty/closed-in smell and uneven cleanliness
Laundry token shortages and slow resupply
Lack of basic in-room tableware (no cups/plates)
Invoice/billing not always issued promptly
Poor handling of fumigation visit (entered without proper notice)

Categories

Cleanliness
7
Generally reported as clean in several reviews, but some guests mention a musty/closed-in smell and uneven cleaning (fumigation incident), so cleanliness is slightly below excellent.
Service
8.3
Reception is responsive with late check-in available and generally quick service, but there are notable management issues (invoice not sent, poor handling of fumigation visit) that reduce confidence.
Location
9.3
Very convenient location — close to the airport, shopping center, Walmart and main avenues; easy access and parking make location a strong point.
Room Quality
7.3
Rooms are described as modern and spacious with comfortable beds and good light-blocking, but some guests report worn or dated furniture and signs of age.
Amenities
7.5
Amenities include in-room microwave and fridge, vending/coffee machines, free parking and washer/dryer, but there are practical shortcomings (no cups/plates, laundry token shortages).
Value for Money
8.8
Multiple guests highlight a very good price-to-quality ratio, making the hotel a sensible economical choice, especially for a short stay or transit night.
Food and Beverage
6
Limited food options: no proper breakfast offered for many guests and only vending/coffee machines available, so F&B is a weak point.
Overall Experience
7.4
Overall a practical, convenient hotel suited to short stays or transit with good value and location, but marred by noise, some maintenance/cleanliness issues and occasional service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:53

Property Description

Modern Accommodations with Amenities
Extended Suites Cancun Cumbres in Cancún offers stylish rooms with flat-screen TVs, private bathrooms, and work desks. Some rooms even include convenient kitchenettes. Stay comfortable with air conditioning and enjoy the hotel's fitness center and 24-hour front desk.

Relaxing Terrace and Convenient Location
Unwind on the terrace or explore nearby attractions like Beto Avila Stadium and Cancun Government Palace. Located just 13 km from Cancún International Airport, the hotel's prime location makes it a perfect choice for travelers.

Exceptional Service and Comfort
With a focus on guest satisfaction, Extended Suites Cancun Cumbres ensures a pleasant stay with top-notch service and cozy accommodations. Book now for a memorable experience in Cancún.

Important information:

It is important that you keep in mind:

-For security, access to the room, gym and pool will be possible until the key and the room are delivered.

-Check in is done from 3:00 p.m. on the day of your reservation.

-"Early check" in is not available.

-We do not have a luggage storage area.

-The free cleaning service we provide is weekly and is performed every seventh day of stay. Extra cleaning service is available at an additional cost.

-The gym and pool have a limited number of guests. Ask for details at reception.

-The pool hours are from 9:00 a.m. to 8:00 p.m. It is active and is for the exclusive use of guests.

-The suite does not have kitchen utensils services. If required, we have a kit with an additional cost at reception.

-We don't have any room service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

7.7
Based on 336 reviews
Cleanliness: 7
Service: 8.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.5
Value for Money: 8.8
Food and Beverage: 6
Overall Experience: 7.4
P
Paola couple co
1
2026-07-21 via Nuitee
A
Alexxt25 solo_traveller us
5
2026-07-18 via Nuitee
M
martinez solo_traveller mx
10
Agradecida
Pros:

Van 2 veces que me quedo ahi, y me encanta, tranquilo, cerca de tiendas, limpio, muy rápidos, instalaciones cómodas.

Cons:

Todo bien

2026-07-05 via Nuitee
J
Jose Gilberto solo_traveller mx
9
2026-06-25 via Nuitee
L
LAURA couple ca
10
2026-06-12 via Nuitee
R
Raquel extended_group cr
7
Simple pero cómodo
Pros:

Camas cómodas, buena ducha con agua caliente abundante. Buena ubicación con una plaza al frente donde hay un pequeño Walmart y puedes encontrar todo lo necesario, también buenos restaurantes. La habitación tiene microondas y refrigeradora, lo que facilita mucho los desayunos, ya que también tiene máquina con cafe a la venta recepción.

Cons:

Es un lugar simple, pero cómodo, podría mejorar mucho con pequeños cambios. Por ejemplo en la habitación no hay ni un vaso para tomar agua, aunque sí microondas y refrigeradora, si tuvieran vasos y platos mejoraría mucho la estancia. Tienen lavadora y secadora pero se les acaban los tokens necesarios para usarlas y tardan días en llegar. Aunque se hospeden varias personas y pagues por ellas solamente te dan dos paños.

2026-06-03 via Nuitee
E
Enrique solo_traveller mx
10
2026-05-28 via Nuitee
D
Diego family_with_children ca
6
Idéal seulement si tu passes la nuit pour prendre l'avion le lendemain matin.
2026-05-08 via Nuitee
P
pieter solo_traveller de
7
Modern rooms, not far from a Shopping Center.
Pros:

Modern hotel, a bit impersonal. Bigger rooms with modern bathrooms, though everything is a bit older. Clean. Parking at the hotel. A shopping Center is nearby.

2026-05-03 via Nuitee
B
benjamin solo_traveller mx
10
Pros:

Los servicios con que cuenta el lugar

2026-05-01 via Nuitee
B
benjamin solo_traveller mx
10
Pros:

Las habitaciones y los servicios que cuenta

2026-05-01 via Nuitee
E
Emile family_with_children fr
6
Pour une nuit de transit seulement
Pros:

- facile d'accès depuis l'aéroport
- chambre spacieuse
- stationnement gratuit et commerces à proximité
ça passe tout juste pour une première nuit de transition si on veut juste repartir le lendemain.

Cons:

- mobilier très usé
- propreté un peu juste et odeur de renfermé dans la chambre

2026-04-30 via Nuitee
K
Karina solo_traveller mx
10
2026-04-28 via Nuitee
R
Ricardo couple pt
6
2026-04-19 via Nuitee
F
fanny family_with_children fr
7
Très bien mais assez bruyant
Pros:

La proximité avec l’aéroport

Cons:

Le bruit des équipements : clim, frigo
Le bruit dans les couloirs

2026-04-11 via Nuitee
T
Thelma I couple pr
8
2026-04-04 via Nuitee
H
Hermi family_with_children fr
7
2026-04-04 via Nuitee
F
fierrox solo_traveller mx
3
Make sure to ask for your invoice in person!
Pros:

Great location and convenient premises. Free parking outside, very close to the main avenue. It even has some snacks and drinks machines for late cravings. It has double blinds for maximum light blocking.

Cons:

They never sent me the invoice, so I cannot report the expense to the company. They should pay attention to this, since most of the guests I saw were workers from a construction site or other obvious business-related travellers.

2026-04-01 via Nuitee
X
XAV4465 extended_group fr
5
juste pour dormir et repartir
Pros:

Prix, juste une halte avant la visite du pays.

Cons:

Passage rapide pour une nuit, 1 nuit pour 4 personnes. Très vieillot. Une cuisine, un frigo mais aucun équipement. Pas de petit dej.

2026-03-15 via Nuitee
R
Roberto Raul family_with_children mx
9
2026-03-10 via Nuitee