Akyuz Hotel

Hotels
6.5 (13 reviews)
Ruzgarlı Sokak No:22 Ulus , Ankara , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Cons:
Unprofessional staff
Dirty rooms
Poor quality breakfast
High price for subpar services

Categories

Cleanliness
2
Guests had overwhelmingly negative feedback about cleanliness, citing dirty rooms, unclean toilets, and lack of cleanliness throughout the hotel.
Service
1.5
Service received extremely negative reviews, with multiple guests highlighting unprofessional, rude, and disorganized staff members who lacked communication skills.
Location
5
Location was not a major point of criticism nor praise, averaging a mid-range score due to limited mentions in reviews.
Room Quality
3.5
Guests reported hair on beds, poor room conditions, and overall disappointment with the quality of the rooms.
Amenities
4
Amenities were not a focal point in reviews; however, some guests mentioned disappointment with the breakfast quality and lack of organized service.
Value for Money
2
Several guests expressed strong dissatisfaction with the high price relative to the poor quality and service received.
Food and Beverage
2.5
Guests were disappointed with the poor quality of breakfast and food services, reflecting negatively on this category.
Overall Experience
1
Overall experience rated extremely low due to multiple issues including poor service, cleanliness, room quality, and value for money, resulting in strong warnings against staying at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 02:27

Property Description

Central Location and Business Amenities
Located in the heart of Ankara, Akyuz Hotel offers easy access to transportation with a bus stop just 300 meters away and Ulus Metro Station 350 meters away. The hotel's business centre caters to the needs of corporate travelers.

Comfortable Rooms and Dining Options
Each guest room at Akyuz Hotel is thoughtfully equipped with essential amenities including a television, minibar, en suite bathroom, telephone, and air conditioning. Guests can enjoy a delicious buffet breakfast in the spacious dining area and choose from two restaurants offering a variety of regional and international cuisines.

Convenient Facilities and Services
Guests can stay connected with free Wi-Fi in public areas and take advantage of the free on-site car parking in the hotel's underground car park. With a shuttle service available to Esenboga Airport just 27 km away, Akyuz Hotel ensures a hassle-free stay for all guests.

Book your stay at Akyuz Hotel now for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 13 reviews
Cleanliness: 2
Service: 1.5
Location: 5
Room Quality: 3.5
Amenities: 4
Value for Money: 2
Food and Beverage: 2.5
Overall Experience: 1
I
Ibrahim • family with young children • fi
1
Bad
Pros:

Nothing, tye staff ruined my vacation.

Cons:

I wish I could give zero stars, but unfortunately, that’s not an option. My experience at this hotel was nothing short of a nightmare. The staff were unprofessional, rude, and lacked basic English communication skills. One staff member, who claimed to be the manager, used offensive language, which is entirely unacceptable. He said AMK in Turkish to me which means F your mother.

The condition of the room was appalling. The toilet was dirty, the beds had hair on them, and the overall cleanliness was severely lacking. To make matters worse, the breakfast was of very poor quality, and the service was disorganized. For the €400 I paid for two nights, this was an absolute disappointment.

I strongly advise against staying at this hotel. If the owner happens to read this, I urge them to take serious action, especially with the morning shift staff, who contributed to this unpleasant experience. Save your money and book elsewhere for a better stay.

2025-01-25 • via Nuitee
K
Kubilay • family
10
Pros:

Was zeker in orde

2023-04-28 • via Nuitee
A
AKIN ERDEM
10
Pros:

Excellent

2023-01-16 • via Nuitee
I
Ilayda
6
Tekrar tercih etmem
Pros:

Otel çok sessizdi. Tek başıma konakladığım halde bana 3 yataklı bi oda verdiler. Otel ilk kurulduğunda temizlenmiş gibi asansörleri bile çok bakımsızdı. Banyoda duş alamadım temizlenmiş gibi değildi. Klozeti sildiğimde simsiyahtı. Hele mobilyalar üzerindeki tozlar ve puf. Pufu 10 dakika sildim hala siyah siyah kirler çıkıyordu. Normalde 2 gece kalacaktım. Ama kliması bile sürekli ses çıkarıyordu. Ertesi gün parasını ödediğim halde kahvaltı bile yapmadan kaçtım. Şu zamana kadar en huzursuz hissettiğim oteldi

2022-07-23 • via Nuitee
A
Alexander
8
Вполне себе ничего
Pros:

Отличная цена. Хороший дизайн. Возможно морально устарел, но когда то это было очень популярно и премиально.
Въезжали ночью, из за языковых барьеров испытали сложности при заселении, но в итоге все закончилось хорошо. Номер чистый, все рабочее. Кровати и постельное белье новое и чистое. Сами номера лаконичные. Фото соответствуют действильности. На завтрак было: выпечка, сыры, яйца, масло, помидорки и огурцы, оливки, джем, шоколадная паста, мед, сливочный сыр ( всё в упаковках на одного). Повторюсь, цена за ночь очень даже приемлемая. Единственный минус - администратор сказал припарковать авто напротив отеля, хотя указана бесплатная парковка. Она действительно есть, но видимо поленились открывать ворота подземного паркинга.

2021-09-05 • via Nuitee
A
Ashraf
8
جيد جدا
Pros:

كانت جيده جدا

2021-07-11 • via Nuitee
M
Michaela
6
Pros:

Sluzby zodpovedaju cene. Pripojenie na internet takmer ziadne, personal hovori len po turecky, slabe ranajky. Ubytovavaju sa tu len miestni ludia.

2019-10-07 • via Nuitee
V
Verified traveler • partner
4
Pros:

My room was not very clean and the bath tub was broken, leaving the bathroom a mess after each bath. Personnel don't speak English and that makes it hard to understand each other — unless you speak Turkish I guess

2019-09-09 • via Nuitee
V
Verified traveler • family
8
Pros:

Die Lage sehr central. Personal sehr freundlich und hilfsbereit.

2019-07-09 • via Nuitee
M
Mahad
2
Very bad
Pros:

Bad service and no client respect

2019-06-23 • via Nuitee
D
Deniz
8
Fiyat fayda iyi
Pros:

Fiyat fayda olarak iyi. Kahvaltı daha iyi olabilir. Eğlence sokağında ama otel sakin tarafta. Ses gürültü yok. Kaldığım oda ferahtı büyük. Banyo küvetli. Personel iyiydi. Sadece tunalı hilmi çankaya kızılaya yürüme mesafesi değil. Ama arabayla sabah trafiğe takılmadan gideceğim yere gittim. Merkezdeki otellerde trafik oluyordu.

2018-09-26 • via Nuitee
B
Birol
10
Değerlendirmem
Pros:

Hotel genel durum olarak iyi , kahvaltı olarak zayıftı. Kavaltının iyileştirilmesi gerek.

2018-09-24 • via Nuitee
S
Soner
4
Vraiment que pour dormir
Pros:

J’ai payer 14e ma nuit dans cette hôtel mais était vraiment que pour dormir , ne rien chercher d’autre , propreté moyen, personnel pas à l’écoute , j’éviterais d’y retourner

2018-09-24 • via Nuitee