The Westin Irving Convention Center at Las Colinas

Hotels
Westin
9 (315 reviews)
400 West Las Colinas Blvd. , Irving , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Extra charges for amenities
Restaurant service issues

Categories

Cleanliness
8.75
Cleanliness was highlighted positively, but some reviews mentioned cleanliness issues.
Service
9.75
Service was praised in many reviews, particularly the staff's friendliness and helpfulness.
Location
9.75
Location received positive mentions for convenience and accessibility to attractions.
Room Quality
9.25
Rooms were generally described as nice and comfortable.
Amenities
8.25
Additional costs for WiFi and breakfast were noted negatively.
Value for Money
8.75
Value was questioned due to extra charges for amenities.
Food and Beverage
7.75
Negative experiences in the restaurant affected the overall food rating.
Overall Experience
9.75
Overall experiences were positive, particularly highlighted by several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 02:44

Property Description

Luxurious Amenities and Services

Indulge in the ultimate comfort at The Westin Irving Convention Center at Las Colinas. From the outdoor swimming pool to the fitness center, every aspect of our 4-star hotel is designed to elevate your stay. Enjoy the convenience of room service, a 24-hour front desk, and luggage storage, ensuring all your needs are met promptly.

Elegant Rooms with Modern Touches

Relax in style in our air-conditioned rooms featuring free WiFi, a desk, and a flat-screen TV. The plush bed linen and towels add a touch of luxury to your stay, making you feel right at home. Wake up refreshed and ready to take on the day after a restful night's sleep.

Unwind and Explore

After a day of adventure, unwind in the hot tub or explore the picturesque surroundings with hiking and cycling. For further exploration, take advantage of our car hire services. Whether you're here for business or leisure, The Westin Irving Convention Center at Las Colinas offers the perfect blend of relaxation and excitement.

Book your stay now and experience luxury like never before at The Westin Irving Convention Center at Las Colinas.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 18 per day.

Location

Guest Reviews

9
Based on 315 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.75
Room Quality: 9.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 9.75
A
AP extended_group ca
9
Very pleasant, the staff were amazing.
Pros:

Location to convention center

Cons:

Nothin

2026-01-20 via Nuitee
J
Joseph family_with_children us
5
Cons:

After spending almost $800 for my stay I still had to pay $15 a day for parking. If you want wifi access that is another $15 a day. You can stay at a Holiday Inn for a lot cheaper and have free parking, free wifi and free breakfast.

2026-01-20 via Nuitee
A
Alma couple us
8
Overall, not bad but not great.
Pros:

Very updated

Cons:

The staff was a bit condescending toward me during my check in. I’m not sure if that was because I looked young, or maybe didn’t fit the crowd that was around.

2026-01-19 via Nuitee
G
Gary couple us
4
Decent place but value is missing and feels more like a $100 stay than $350
Pros:

Location

Cons:

Lack of amenities for the price. Not even breakfast is included and they charge daily for parking. Decent place but value is missing and feels more like a $100 stay than $350

2026-01-11 via Nuitee
D
Dean family_with_children us
9
2025-12-30 via Nuitee
C
Courtland family_with_children us
10
2025-12-20 via Nuitee
C
Chad solo_traveller us
1
Left after a couple of hours trying to find a room with hot water.
Pros:

Good location

Cons:

Cold water for the shower

2025-12-03 via Nuitee
R
Rima family_with_children us
10
2025-11-25 via Nuitee
A
Azar family_with_children us
10
A toothbrush and toothpaste are not provided in the room; you need to request them from the reception.
Cons:

Parking-extra money($50 1 day).WiFi - extra money! Breakfast- $28 for person!Too bad!Location - perfect.That’s it. There is no ventilation system in the bathroom. It doesn’t work; the only thing that works is turning the light on and off. A toothbrush and toothpaste are not provided in the room; you need to request them from the reception.

2025-11-24 via Nuitee
B
Bridget family_with_children us
10
2025-11-23 via Nuitee
H
Hanna couple us
10
We were there for a concert, it was walking distant to the Toyota music factory. Wonderful hotel!
Pros:

I love the location of the property, and very nice and clean!

Cons:

N/A

2025-11-09 via Nuitee
H
Helen extended_group us
8
excellent connivence to Toyota Music
Pros:

no

Cons:

I didn't have it

2025-10-23 via Nuitee
L
London couple us
10
2025-10-16 via Nuitee
A
Alfredo
10
Pros:

It was great

2025-10-13 via Nuitee
L
Liliana family
10
Pros:

Sobre el personal no es amable tuvimos un problema en cuanto a el estacionamiento no abría la puerta y no podíamos salir por más de treinta miniutos y sólo decían no podemos hacer nada fueron groceros
No tenemos papel
Para imprimir un recibo de el
Costo del
Estacionamiento
Muy despistas y flojos (personal de enfrente y del estacionamiento)

2025-10-12 via Nuitee
S
stacy
10
Pros:

Just keep a standing room for us because we’ll never stay anywhere else for OU TX weekend. Quiet. Clean. Modern.

2025-10-11 via Nuitee
J
Jason couple us
5
The restaurant somehow made the whole experience suck. We had to leave for wind down.
Pros:

Room and location

Cons:

The staff in the Mexican restaurant were completely awful. We sat there 20 min without as much as a hi. Then when we walked out they had the nerve to say “Have a good night”.

2025-10-09 via Nuitee
J
Jeff_Turner couple us
10
2025-10-05 via Nuitee
M
Melvin partner
10
Pros:

amazing, friendly staff, everything was so clean and they were super accommodating

2025-10-02 via Nuitee
T
Tammy couple us
10
Pros:

The cleanliness and exceptional customer service.

Cons:

Nothing

2025-09-29 via Nuitee