MacDougall Clansman Hotel

Hotels
Independent
9.2 (164 reviews)
103 Church Street, Inverness, Scotland, IV1 1ES , Inverness , GB

Pets allowed

Facilities

Free breakfast
Free WiFi
Luggage storage
Street parking
Wheelchair accessible
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Porter/bellhop
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Clean hotel
Outstanding breakfast

Categories

Cleanliness
9.09
The hotel was noted as nice and clean by multiple reviewers.
Service
9.56
Staff were very kind, knowledgeable, and accommodating, with excellent communication.
Location
9.6
Great location to access various attractions easily.
Room Quality
9.05
Rooms were described as comfortable and quiet.
Amenities
8.58
Standard quality amenities for this hotel tier, with breakfast options highlighted.
Value for Money
9.04
Good value recognized for the quality provided.
Food and Beverage
9.09
Breakfast received positive remarks as the best during the trip.
Overall Experience
9.56
Overall positive experiences shared by guests, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:54

Property Description

Prime Location in Inverness
Located in the heart of Inverness, MacDougall Clansman Hotel offers easy access to popular attractions such as the Victorian Market and Inverness Castle.

Modern Amenities and Services
Enjoy a comfortable stay in one of the 14 guestrooms equipped with LCD televisions and complimentary wireless internet. Benefit from conveniences like daily housekeeping and blackout drapes.

Convenient Stay
With a complimentary cooked-to-order breakfast and services like bellhop assistance and luggage storage, our smoke-free hotel ensures a hassle-free experience for guests.

Pack your bags and book your stay at MacDougall Clansman Hotel for a memorable visit to Inverness!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 164 reviews
Cleanliness: 9.09
Service: 9.56
Location: 9.6
Room Quality: 9.05
Amenities: 8.58
Value for Money: 9.04
Food and Beverage: 9.09
Overall Experience: 9.56
C
claudiasD3684WH Solo travel
10
Delightful staff!
Pros:

My stay at the clansman hotel was short but intense, but I couldn't have wished for anything better for that price!

Iain, truly a saint, was super kind and attentive to me as a guest and none of my requests ever seemed to be a problem (which I'm otherwise used to, sadly). I arrived late and had to leave early both mornings, as well as having some special diet requirements (gluten free). Everything was seen to and provided. I even got to borrow a thermos flask for my outing during the day, and was graciously lent the laundry room to dry my soaked clothes after a rainy day on Skye, for which I'm truly grateful.

Could not recommend this small, charming, central little hotel enough if you're just travelling but would like a little more comfort than just a hostel.

2025-10-19 via Tripadvisor
C
Celide friends
10
Pros:

Ian and the staff were very kind and knowledgeable. Housekeeping was thorough and friendly. We felt very comfortable staying there.

2025-10-11 via Nuitee
P
Peter
10
Pros:

Very friendly staff. Comfortable rooms and great location!!

2025-10-04 via Nuitee
M
M1669DBjenb Couples Perth, Greater Perth, Western Australia
10
Welcome home away from home
Pros:

The welcome at the MacDougall Clansman is warm and genuine. The family have been in the hotel for many years and they are generous with their knowledge and time to ensure all guest needs are taken care of. Comfortable and quiet, despite the fantastic central location close to lively nightlife. Breakfast is delicious.

2025-10-02 via Tripadvisor
N
nicki01234 Solo travel
10
Excellent stay!
Pros:

Nice & clean hotel that runs more like a B&B than hotel, with staff that make you feel very welcome. Excellent location to get anywhere you need to in Inverness via foot, bus, or train.

2025-09-27 via Tripadvisor
K
Kristen
10
Pros:

Nice & clean hotel that runs more like a B&B than hotel, with staff that make you feel very welcome. Excellent location to get anywhere you need to in Inverness via foot, bus, or train.

2025-09-27 via Nuitee
P
Paul
10
Great Place to Rest Your Head in Inverness
Pros:

Clean, comfortable, quiet, in a great location with a fantastic host and complimentary made-to-order breakfast.

2025-09-15 via Nuitee
C
carol e
10
Great Hotel
Pros:

The room and beds were clean and comfortable. The host was friendly and helpful. The breakfast was the absolute best we’ve had during this trip.

2025-09-13 via Nuitee
T
Terence
8
Pros:

Very good for 2 star property

2025-09-12 via Nuitee
S
sheileaghl Solo travel
10
Day in Inverness
Pros:

My room was spacious,very clean,quiet and had a pleasant view. The hotel staff and owner are very helpful going out of their way to be accommodating.

2025-09-11 via Tripadvisor
T
travelmermaid1031 Solo travel La Jolla, San Diego, California
10
Perfect Place to Stay in Inverness!
Pros:

Perfect location, in the heart of Inverness, with top notch towels and linens, very comfortable bed and impeccably decorated from the curtains to the pillows!
It was wonderful meeting the very helpful MacDougall family hotel manager and enjoying the full hot breakfast in the morning!

2025-09-07 via Tripadvisor
D
David friends
10
Pros:

Very friendly and helpful hosts. Plenty of breakfast options and helped to sort an early breakfast out for when we had a coach trip to the Isle of Skye

2025-09-03 via Nuitee
V
Verified traveler
10
Pros:

Great service! Great communication and such kind people from even before I got there. Super convenient location as well

2025-08-31 via Nuitee
V
Verified traveler
6
Pros:

The Clansman hotel is in a great location near the train station and central Inverness. Staff/owners were accommodating and helpful. A clean, but older facility.

2025-08-28 via Nuitee
V
Victoria family
10
Pros:

Stayed at the MacDougal Clansman Hotel for 3 nights this summer on a girls trip for myself and my aunt in her 60's. This is the perfect family-run operation in my opinion. Iain was in communication with us to coordinate for our check-in (we arrived on an incredibly early train into Inverness, unfortunately), and he was very accommodating. Not only did he offer to keep our bags, but a room opened up and he let us switch into the free room without any fuss so we could freshen up earlier than we'd thought we'd be able to. We ended up staying on the 2nd floor corner room (3rd floor for the fellow Americans) and had a great view down the street so we could people watch on our early nights. Some tourists out in the area were louder than others, but it was wholly unrelated to this hotel - I'll absolutely stay here again if I find myself in Inverness again. Very safe and as comfortable as staying with your own family.
Its a great location, you can walk anywhere you'll need to get in Inverness and won't have to call a cab. In fact, between the bus station (the ladies in the counter at the bus station were SUPER helpful as well - I highly recommend stopping by in person to coordinate your out-of-town travels) and the hop-on/hop-off bus, we were able to get all around town. We also took a day trip to Skye one of the days staying here and could walk to the pick-up spot easily! I can't emphasize the convenience of this location enough.
Thank you Iain and team! We'll be back!

2025-08-28 via Nuitee
A
Anneli
10
Pros:

Great location and staff were going out of their way to help

2025-08-23 via Nuitee
I
Iris
10
Pros:

I would return to this hotel

2025-08-14 via Nuitee
I
Irisvivas Couples New Brunswick, New Jersey
10
Exploring Historic Inverness and the Highlands
Pros:

Excellent Stay
This hotel truly feels like a home away from home. Guests are given a key to come and go as they please, as the front door is closed early for security. We had scheduled day trips that required us to leave before breakfast, and the host kindly prepared a basket with fruit, pastries, and instructions to make coffee — a thoughtful and much-appreciated gesture.

The history of the hotel is remarkable. It is still operated by descendants of the MacDougall Clan, and you can see the heritage proudly displayed — from the tartan carpets to the upholstered chairs wearing the clan’s colors.

The hotel stands tall on a hill overlooking the River Ness and is located next to a church and graveyard steeped in the history of Inverness, including ties to the Battle of Culloden. Nearby, you'll find the Cathedral, the Castle, and other historic sites — all faithful witnesses to the resilience and beauty of this land through the passage of time.
Surrounded by restaurants, entertainment venues, and easily walkable streets, the hotel is perfectly situated for exploring the city. I would stay here if I return to Inverness.
Iris Vivas

2025-08-06 via Tripadvisor
K
Kelsey family
10
Pros:

Lovely place with a great breakfast! Very accommodating and clean. If we are ever in Inverness again we will be staying here again! Rooms were comfortable!

2025-08-03 via Nuitee
M
Michelle
10
Pros:

The hotel was very nice and the morning breakfast was delicious. It all had an old world charm.

2025-08-02 via Nuitee