Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-26 08:57

Property Description

Convenient Location: Hotel G, nestled in Santa Cruz de la Sierra, offers easy access to major attractions like Zoo Fauna Southamerica and Arenal Park, making it an ideal choice for travelers seeking exploration.

Comfortable Accommodation: The well-appointed rooms at Hotel G feature modern amenities including flat-screen TVs and private bathrooms, ensuring a comfortable stay for guests.

Multilingual Support: With a multilingual staff fluent in English, Spanish, and French, guests can expect excellent service and assistance round the clock.

Experience convenience, comfort, and exceptional service at Hotel G. Book your stay now to enjoy a memorable experience in Santa Cruz de la Sierra.

Important information:

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VVI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 50 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
L
LORENA • family_with_children
10
Pros:

Las habitaciones

2025-04-05 • via Nuitee
J
JACOB
8
Pros:

Excelente Hotel

2025-03-25 • via Nuitee
G
Gustavo
4
Pros:

Notified lobby of the air conditioner leak all i got was an im sorry

2024-11-11 • via Nuitee
K
Karina
10
excelente
Pros:

excelente ubicación, muy cómodo el lugar.

2024-11-11 • via Nuitee
A
Antonio
6
Pros:

La habitación es cómoda, buena limpieza. Un poco descuidada. En la información dicen que se debe pagar el 13% extra si se desea factura pero me pidieron el 15%. El hotel está bien para una noche. Su desayuno es aceptable pero poco variado.

2024-08-25 • via Nuitee
T
Taeho
2
Pros:

No me quiso cancelar la reserva

2024-07-22 • via Nuitee
R
RODRIGO
8
Satisfatório
Pros:

A minha estada no hotel G foi sem problemas algum. Quarto grande e bem arejado e colaboradores bem atenciosos.

2024-07-16 • via Nuitee
J
JACOB
10
Pros:

Super

2024-04-30 • via Nuitee
J
Javier
4
Pros:

El personal de la noche poco amable y la habitación no servía la televisión ni el agua caliente

2023-11-11 • via Nuitee
G
Gimar Rodrigo • partner
10
Pros:

Everything was great. Only down side was the construction being infront of the hotel. But the location is good area.

2023-09-15 • via Nuitee
L
Leonelys • family
10
Pros:

Thanks

2023-08-03 • via Nuitee
R
Raúl
10
Pros:

Tranquiilo

2023-07-17 • via Nuitee
N
Nyron • partner
6
Pros:

Overall the property is good but the shower drain pipe drained the water very slowly causing excessive water on the shower floor AND the toilet water tank was not fulling with water so the toilet could not flush, I had to fill water in the garbage can and pour it into the toilet tank to flush the toilet, my stay was for a one night layover, I had to be at the airport very early so this was very inconvenient

2023-03-30 • via Nuitee
W
Wilhelm
4
Pros:

No me gustan sus habitaciones

2023-03-17 • via Nuitee
M
Martha
10
Pros:

Me gustó mucho xq es un hotel nuevo.
La ubicación no es de lo mejor

2022-09-02 • via Nuitee
G
george
8
Pros:

Very friendly staff. Very clean. Bed very comfortable. Television was useless because no clear pictures.

2022-08-25 • via Nuitee
C
Catherine
8
Great deal
Pros:

Stayed one night before returning to airport. Guy at check in was very friendly and spoke perfect English. Large room and shower. Great for the price. Not overly comfy for longer stays as no couch or easy chairs.

2022-05-20 • via Nuitee
A
ANA
10
Pros:

Excelente

2022-05-15 • via Nuitee
V
Verified traveler
10
Proposta clean
Pros:

Ambiente muito bem organizado. Nova proposta de desenho de interiores.

2021-11-28 • via Nuitee
R
Rubén
8
Masomenos
Pros:

Todo bien , lo único es que cuando quieres pagar con tarjeta te aumentan un porcentaje me parece ilógico

2021-11-27 • via Nuitee