Comfort Suites Grove City - Columbus South

Hotels
Comfort Suites
8.3 (578 reviews)
4200 Gantz Road , Grove City , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Noise from outside
Room change frustrations

Categories

Cleanliness
7.63
Some reviews indicated issues with cleanliness, such as bed bugs and uncleaned rooms.
Service
9.1
Overall good service with several mentions of friendly and helpful staff.
Location
9.14
Convenient location near restaurants and shopping centers.
Room Quality
7.09
Mixed reviews with some issues reported regarding room quality.
Amenities
8.12
Adequate amenities but some items were reported as not functioning well.
Value for Money
8.58
Generally found to provide good value given the amenities provided.
Food and Beverage
8.13
Breakfast options well-reviewed, but some minor complaints were noted.
Overall Experience
8.6
Despite some issues, overall experience rated positively due to service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:37

Property Description

Modern Amenities
Enjoy free WiFi, a fitness center, and a business center at our 3-star hotel.

Delicious Breakfast Options
Start your day off right with a continental or American breakfast.

Relaxation Options
Unwind in our indoor swimming pool during your stay with us.

Book now for a comfortable and convenient stay at Comfort Suites Grove City - Columbus South!

Important information:

Please note this property cannot accept cash. Guests must have a valid credit or debit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 578 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.6
B
Brittaney couple us
6
The beds were extremely comfortable, nice size room, decent price for a quick night stay. Downside was we waited almost
Pros:

Convenience, bed/pillow, lighting in the bathroom

Cons:

Breakfast, staff, dirty floors

2026-08-20 via Nuitee
L
Logan couple us
4
2026-08-20 via Nuitee
M
mohamed family_with_children ca
8
Great stay—clean room, nice hotel, and very comfortable.”
2026-08-19 via Nuitee
L
Lois extended_group us
9
2026-08-14 via Nuitee
M
Maryaschelay solo_traveller us
10
2026-08-10 via Nuitee
A
Ashley family_with_children us
8
2026-08-06 via Nuitee
Z
Zaneesha couple us
7
2026-08-03 via Nuitee
M
Misti solo_traveller us
8
2026-08-03 via Nuitee
L
Lundell family_with_children us
9
Pros:

Everything was great but could of used more blankets for the sofa bed.

2026-08-03 via Nuitee
P
Paul couple us
6
Stop giving reserved rooms away…
Pros:

I didn’t…see below.

Cons:

Very disappointed. Upon arrival and check-in, the front desk staff-member (the Sales Director) identified the wrong room type to me. I pointed out that this was incorrect and provided the information for my Confirmed reservation. At which point the staff member informed me that they had NO ROOMS of that category left (which was, therefore the actual reason he mis-identified my room in the first place). He offered to check the sister property next door which did not have any availability either. At which point, he blamed me for using a third-party (Booking.com) to make my arrangements— “this is what happens, you should always contact directly…”
There was NO apparent alternative and NO apology. COMFORT SUITES took careful aim, and shot themselves squarely in their foot. Lousy and unacceptable customer service!

2026-08-02 via Nuitee
C
ChazNYC couple us
10
Pros:

Be aware: There are two "comfort" hotels next to each other. Be sure you are at the right one. They are literally next door to each other and it's confusing; however, they are working on resolving this issue.

2026-07-25 via Nuitee
R
rob solo_traveller us
7
Disappointed
Pros:

It was very clean as usual.

Cons:

I ordered a room with 2 Queen beds in a rollout couch, and I got a king room instead with a rollout couch.\n The problem with that was, it was me and 2 dudes and me, and one of my buddies had to sleep in the same bed. Instead of each having a queen. We talked to the staff about it, but the motel was full.So nothing could be done to fix it.

2026-07-17 via Nuitee
C
Carolyn solo_traveller us
9
Pros:

There were a few issues on check in. They were resolved after a few tries .

Cons:

Evidently the hotel was overbooked 22 rooms. I booked back in Jan. We got to the hotel and I received my room keys. We went to the room but the key wouldn't open the door so they changes rooms. We got to that room and the air conditioning wasn't working.We moved one last time The rooms were very nice. Everyone was very friendly.

2026-07-13 via Nuitee
B
Brian family_with_children us
2
Disappointed with 1 cleaning of our room in a week. Nice place poor customer service
Cons:

Cleaned our room 1 time in a week. Now dryer on site working like they said for laundry pool door was broken

2026-07-12 via Nuitee
M
Melech couple us
9
2026-07-09 via Nuitee
A
Abdirahim couple se
1
2026-07-09 via Nuitee
T
Toombs couple us
10
2026-07-08 via Nuitee
A
Amber solo_traveller us
4
2026-07-02 via Nuitee
B
Brittani couple us
8
2026-06-29 via Nuitee
B
Becky family_with_children us
9
Pros:

Staff was great, awesome location and comfortable

2026-06-29 via Nuitee