Arlo Chicago

Hotels
9 (2871 reviews)
168 North Michigan Avenue , Chicago , US
+1 312-346-1200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Housekeeping issues
Hidden fees

Categories

Cleanliness
8.46
Some issues with cleanliness mentioned; room not adequately attended by housekeeping.
Service
9.93
Majority of reviews praised staff for their friendliness and helpfulness, especially Dan's exceptional service.
Location
9.47
Multiple reviews noted the great location of the hotel.
Room Quality
8.92
Rooms reported to be comfortable and cozy, with some mentions of amenities needing improvement.
Amenities
8.45
Minor complaints about coffee and lack of certain items in rooms.
Value for Money
8.91
Good value perceived but some concerns over hidden fees affecting overall value.
Food and Beverage
8.46
Positive feedback on restaurant but no specific mention of food quality.
Overall Experience
9.43
Overall experience was mostly positive despite a few hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:51

Property Description

Prime Location near Major Attractions
Arlo Chicago is conveniently located in Chicago, just a short walk from Millennium Park and Cloud Gate - The Bean. With top theaters and museums within walking distance, our hotel is the perfect choice for exploring the city.

Modern Amenities and Dining Options
Enjoy a comfortable stay in our well-equipped rooms featuring a desk, flat-screen TV, and fridge. Indulge in delicious American and seafood cuisine at our on-site restaurant, About Last Knife. Start your day right with an American breakfast served every morning.

Exceptional Service and Convenience
Our hotel offers a fitness center, on-site dining, and a helpful reception ready to assist with recommendations and guidance. Whether you're here for business or leisure, Arlo Chicago ensures a memorable stay. Book now for an unforgettable experience.

Important information:

Daily Resort Fee includes:
-Bottled water
-WiFi in room
-24/7 access and printing at the Business Center
-Fitness center
-Daily newspapers in the lobby
-Local calls
-In-room coffee and/or tea.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

9
Based on 2871 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
S
Santiago • couple • ar
8
2026-10-17 • via Nuitee
A
Amy • couple • gb
9
Fab stay for marathon and sightseeing
Pros:

Location and beds

Cons:

Limited natural light due to overlooking narrow alleyway

2026-10-15 • via Nuitee
F
Flávia Renata Francisco • couple • br
10
Voltaria a me hospedar tranquilamente nesse hotel.
Pros:

Localização limpeza e cordialidade

Cons:

Me atendeu em tudo

2026-10-14 • via Nuitee
C
Christian • family_with_children • cl
10
2026-10-14 • via Nuitee
E
Emanuel • couple • at
9
Pros:

Location, staff, room size and views

2026-10-14 • via Nuitee
P
Pablo • solo_traveller • uy
7
2026-10-14 • via Nuitee
L
Louise • couple • gb
9
Pros:

Excellent location, clean and tidy.

Cons:

Nothing

2026-10-13 • via Nuitee
D
Denir • solo_traveller • br
10
2026-10-10 • via Nuitee
A
Anne G • solo_traveller • us
10
2026-10-10 • via Nuitee
B
Bragan • couple • us
7
2026-10-09 • via Nuitee
S
stefan • extended_group • be
9
2026-10-09 • via Nuitee
R
Randi • family_with_children • us
8
Nice hotel, staff very accommodating
Pros:

Was located in a great area, not too far from the park and the museum campus

Cons:

Nothing

2026-10-09 • via Nuitee
R
Randi • family_with_children • us
8
Pros:

Great location

Cons:

Nothing

2026-10-09 • via Nuitee
G
Graham • family_with_children • ie
8
2026-10-08 • via Nuitee
P
Pepper • couple • us
10
Very good experience. Will return again
Pros:

Very clean , comfortable

2026-09-18 • via Nuitee
D
Debbi • solo_traveller • us
10
Great location and clean rooms
Pros:

Location to restaurants. Hotel room was spotless and hotel staff pleasant and helpful

Cons:

Noise after 9 pm from Michigan Ave. It was Mexican Independence holiday and cars honking, etc went on past 10:30 pm

2026-09-18 • via Nuitee
S
Sandra • extended_group • co
10
Gran lugar para quedarse y conocer Chicago!!
Pros:

La ubicación, el servicio del personal del lobby, la limpieza.

Cons:

el servicio de algunas personas del restaurante. Era demorado y en otra ocasión nos atendieron mal.

2026-09-18 • via Nuitee
B
Beat • solo_traveller • ch
8
2026-09-18 • via Nuitee
M
MONIA DE QUEIROZ MENDES • extended_group • br
8
2026-09-16 • via Nuitee
A
Alexandra • couple • gb
10
Wonderful welcome to Chicago
Pros:

Amazing location right next to the bean. Great location for magnificent mile. Very modern. Comfy beds

Cons:

Nothing

2026-09-16 • via Nuitee