Arlo Chicago

Hotels
9 (2720 reviews)
168 North Michigan Avenue , Chicago , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Housekeeping issues
Hidden fees

Categories

Cleanliness
8.46
Some issues with cleanliness mentioned; room not adequately attended by housekeeping.
Service
9.93
Majority of reviews praised staff for their friendliness and helpfulness, especially Dan's exceptional service.
Location
9.47
Multiple reviews noted the great location of the hotel.
Room Quality
8.92
Rooms reported to be comfortable and cozy, with some mentions of amenities needing improvement.
Amenities
8.45
Minor complaints about coffee and lack of certain items in rooms.
Value for Money
8.91
Good value perceived but some concerns over hidden fees affecting overall value.
Food and Beverage
8.46
Positive feedback on restaurant but no specific mention of food quality.
Overall Experience
9.43
Overall experience was mostly positive despite a few hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:51

Property Description

Prime Location near Major Attractions
Arlo Chicago is conveniently located in Chicago, just a short walk from Millennium Park and Cloud Gate - The Bean. With top theaters and museums within walking distance, our hotel is the perfect choice for exploring the city.

Modern Amenities and Dining Options
Enjoy a comfortable stay in our well-equipped rooms featuring a desk, flat-screen TV, and fridge. Indulge in delicious American and seafood cuisine at our on-site restaurant, About Last Knife. Start your day right with an American breakfast served every morning.

Exceptional Service and Convenience
Our hotel offers a fitness center, on-site dining, and a helpful reception ready to assist with recommendations and guidance. Whether you're here for business or leisure, Arlo Chicago ensures a memorable stay. Book now for an unforgettable experience.

Important information:

Daily Resort Fee includes:
-Bottled water
-WiFi in room
-24/7 access and printing at the Business Center
-Fitness center
-Daily newspapers in the lobby
-Local calls
-In-room coffee and/or tea.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 2720 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
C
Constanza • extended_group • us
10
Pros:

It was perfectly well located, the staff was super nice, great vibe hotel!!!
We had a great time, and would recommend 100%.
Breakfast was very good, too!

2026-05-23 • via Nuitee
E
ENRIQUE MADARIA • solo_traveller • es
10
Pros:

Todo99

2026-05-19 • via Nuitee
V
Voyager619478 • Business • Pak Kret, Nonthaburi Province
10
Great hotel
Pros:

First time at this hotel. Very clean, great location and very friendly staff. Bright rooms. They could not be more helpful. Shout out to Nick!
I will be back.

2026-05-15 • via Tripadvisor
P
Pia • family_with_children • us
10
2026-05-15 • via Nuitee
N
Natalia • extended_group • es
10
Отличное расположение, все рядом. Персонал квалифицированный, услужливый. Белье чистое. Полотенца и воду меняли ежедневн
Pros:

Расположение отеля отличное, все интересные места в пешей доступности. Рядом множество ресторанов и кафе.в отеле неплохой ресторан. Белье чистое.

2026-05-14 • via Nuitee
R
Rosipal • extended_group • us
8
2026-05-13 • via Nuitee
P
Pablo • extended_group • es
10
Pros:

Perfect location, everything clean, personal always there for you.

2026-05-13 • via Nuitee
E
Ericka • couple • us
10
2026-05-13 • via Nuitee
A
ADRIANA • couple • br
10
2026-05-13 • via Nuitee
C
Christopher • solo_traveller • us
10
Arlo Chicago is the best
Pros:

The location and cleanliness of the hotel was amazing. The staff was very accommodating. As soon as I walked in I was greeted by an employee name Nick. Nike was very pivotal and helping me with directions and helping me find restaurants. Overall I will stay at this hotel every time I come to Chicago.

Cons:

I enjoyed my experience

2026-05-12 • via Nuitee
J
jeannice • solo_traveller • fr
9
2026-05-11 • via Nuitee
R
Ramirez • couple • us
10
Pros:

Lo que más me gustó del alojamiento fue su ubicación. Está muy bien ubicado para conocer varios lugares turísticos de Chicago, ya que queda cerca de diferentes puntos de interés. Además, tiene vista hacia “The Bean”, lo cual hizo que la experiencia fuera aún más agradable.

Cons:

No me gustó el parqueadero que ofrecía el hotel. No me dio mucha seguridad porque tenía malos comentarios relacionados con robos de carros. Incluso, el día que dejé mi carro ahí, vi un vehículo con el cristal roto, por lo que decidí retirarlo y estacionarlo en el parqueadero de Millennium Park. Además de parecerme más seguro, también era más económico.

2026-05-11 • via Nuitee
C
Cesar Oviedo • family_with_children • mx
10
Muy buena
Pros:

Ubicación excelente

Cons:

En el restaurante ALK, para desayunar no tenían casi nada

2026-05-10 • via Nuitee
M
mahsao2026 • Friends getaway
10
Good experience
Pros:

It was a good experience. Also the staff were very nice. Specially Nick was so helpful.

2026-05-09 • via Tripadvisor
R
Russell • family_with_children • gb
8
2026-05-09 • via Nuitee
A
Anastasija • couple • ch
10
Pros:

We had a very nice stay at the Arlo Chicago. The hotel was very clean, modern, and comfortable. The staff was very friendly and helpful from the first moment. We felt very welcome when we arrived. A special thank you to Ali and Antoine from the front office team for their kindness and support during our visit. We are very happy with our experience and would definitely come back again. We highly recommend this hotel and really enjoyed our time here.

2026-05-09 • via Nuitee
A
adrianacC5297OH • Couples • Sao Paulo, State of Sao Paulo
10
Amazing
Pros:

Amazing place and staff. I would like to recognize Terrel, Bryson and the manager Ali. All of them were always available to help.
Excelent location, super close to millennium park, stores, restaurants and supermarkets. Also the the clean and the size of room are perfect.

2026-05-08 • via Tripadvisor
R
Robert • couple • gb
8
Pros:

Clean hotel, near to city centre. Staff were helpful and overall had a great time

Cons:

Nothing

2026-05-08 • via Nuitee
A
amandabW529VP • Business
10
Great experience
Pros:

We’ve had a great experience in this hotel. Since check in. Especial atencion we’ve got from Nádia from restaurant, Nick from the front desck hall, And Betty from gym.

2026-05-07 • via Tripadvisor
B
bianca luz • couple • br
9
Pros:

Os pontos que mais gostei foram a excelente estrutura do apartamento e o atendimento dos funcionários, sempre muito atenciosos. A cama é bastante confortável e os amenities são de ótima qualidade.

Cons:

“Os pontos que menos gostei foram a acústica do quarto. Era possível ouvir claramente os barulhos e ruídos do apartamento ao lado…a acústica era muito ruim mesmo!

2026-05-06 • via Nuitee