Shepherd Hotel

Hotels
8.3 (513 reviews)
Zeid Bin Haritha Street , Amman , jo

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.59
Several reviews mentioned that rooms were not thoroughly cleaned and some surfaces were shabby.
Service
9.06
The staff was consistently described as friendly and helpful, contributing positively to the experience.
Location
9.1
Many guests praised the location for its convenience and proximity to midtown.
Room Quality
7.55
Several comments were made about the rooms being dated and needing updates.
Amenities
8.58
Some facilities were appreciated, but issues with the shower and other amenities were noted.
Value for Money
8.04
Guests generally felt it offered decent value for the price, though some mentioned the need for improvements.
Food and Beverage
8.09
There were no specific reviews about food and beverage quality, so rated as standard for this hotel tier.
Overall Experience
8.36
Overall sentiment was positive, with an appreciation for the staff and location despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:49

Property Description

Prime Location in Amman Business District
Experience the warmth and comfort of Shepherd Hotel, nestled in the bustling business district of Amman. Close proximity to downtown ensures convenience during your stay.

Convenient Amenities
Enjoy a range of amenities including a restaurant for delicious meals, car rental services for easy transportation, and a tour desk to explore the city. Relax in the serene garden or unwind on the terrace, offering a perfect retreat after a day of sightseeing.

Easy Access to Airport
Located just 37 km away, Shepherd Hotel is a short 35-minute drive from Queen Alia International Airport, ensuring a smooth transition to and from your travels.

Book now to experience a memorable stay at Shepherd Hotel.

Important information:

Please check visa requirements before traveling.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: AMM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 513 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.36
A
Anas • family_with_children • tf
10
2026-02-13 • via Nuitee
S
suraschai • solo_traveller • us
10
Excellent
Pros:

Amazing hotel , very clean , staffs are friendly and hospitable , great bar on rooftop

Cons:

Nothing

2026-02-13 • via Nuitee
Q
Qsay • couple • at
5
Pros:

الهدوء

Cons:

لم يكن هناك ماء ساخن للاستخدام ورائحة الرطوبه

2026-02-13 • via Nuitee
A
Al_Nimi • couple • jo
10
2026-02-10 • via Nuitee
عايض • solo_traveller • sa
8
جيد جدا
Pros:

الموظفين محترمتين والتجواب السريع

Cons:

الموظفون

2026-02-10 • via Nuitee
M
Magsayo • solo_traveller • jo
10
Pros:

I like the place,the room is so clean and I like the smell of the bed linen,the staff it's very friendly specially infront desk,

2026-02-09 • via Nuitee
F
František • couple • cz
8
Pěkný hotel s milým periodontal v centru města za super cenu. Doporučuji
Pros:

Super lokalita přímo v centru města. Personál moc milý a ochotný. Čistý a dobře vybavený pokoj.

Cons:

Na bookingu uvádí výhled na hory, měli jsme akorát výhled prakticky nikam z druhé strany než byl výhled. Snídani jsem čekal podle fotek a celkově prezentaci hotelu lepší, avšak byla dostačující.

2026-02-09 • via Nuitee
F
FAICAL • solo_traveller • ma
8
2026-02-09 • via Nuitee
R
Rami • family_with_children • jo
8
2026-02-08 • via Nuitee
M
Muhammed Tmeizeh • family_with_children • ps
2
Pros:

Unfortunately nothing to like there

Cons:

The image presented is completely different from the reality, a very bad smell from his bathroom, obsolete furniture, dust and dirt everywhere. ln addition to all of that there's a discotheque with a very high and noise sound during the night. It was a very bad night the sound of the neighbor is like inside my room.
I doubt if it is a real hotel or not.

As a frequent traveler I absolutely unrecommend this hotel for anyone. Do 🚫 go there.

2026-01-31 • via Nuitee
J
Jonathan • solo_traveller • us
9
2026-01-31 • via Nuitee
B
Ben • family_with_children • au
6
Basic hotel in the older part of Amman
Pros:

In a good location.

Cons:

Very basic hotel with a comfortable bed but bad bathroom. Bars above and next door so expect some noise Thursday and Friday nights.

2026-01-31 • via Nuitee
I
Ivan • family_with_children • ro
8
2026-01-31 • via Nuitee
A
Abdulrahim • family_with_children • sa
5
Pros:

الفندق و الطاقم جيدين

Cons:

لكن بخصوص المقهى او الكلوب الموجود ضمن الفندق كان الوضع سيء مزعج جدا للاشخاص المتواجدين في رحلة عمل او من ينامون مبكرا

2026-01-31 • via Nuitee
T
Tayem • family_with_children • il
10
2026-01-28 • via Nuitee
A
Ahmad • couple • sa
10
2026-01-27 • via Nuitee
S
Saadeh • family_with_children • ie
4
Pros:

Location

Cons:

The door felt like it's not secure, poor old door , I stayed in a room that had a door connecting to the neighboring room, the guy was shouting and sorting out different matters and I could hear him so clearly, he smoked in his room and my room smelled bad, smoke was in my room and my clothes smelled cigarette smoke. The TV service was so poor, could nit watch anything, the cattle was not working so I was not able to make myself a cup of tea. There was no tea/coffee service before 4 pm. There are too many doors that I had to go through from the reception to my room and vice versa. There was no toilet paper in the WC.
The mattress is of poor quality i could feel the metallic wires throughout the mattress. There was no safe to leave my valuables.
The furniture was old and woren out.
I wouldn't go back to that hotel

2026-01-27 • via Nuitee
محمد • couple • jo
9
2026-01-27 • via Nuitee
S
suomalainen • family_with_children • jo
10
2026-01-26 • via Nuitee
A
Ayman • solo_traveller • jo
6
2026-01-25 • via Nuitee