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Facilities
Property facilities
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Offsite parking discounted rates available
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Nightclub
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Currency exchange
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Happy hour
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ATM/banking
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Shopping on site
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Prime Location in Amman Business District
Experience the warmth and comfort of Shepherd Hotel, nestled in the bustling business district of Amman. Close proximity to downtown ensures convenience during your stay.
Convenient Amenities
Enjoy a range of amenities including a restaurant for delicious meals, car rental services for easy transportation, and a tour desk to explore the city. Relax in the serene garden or unwind on the terrace, offering a perfect retreat after a day of sightseeing.
Easy Access to Airport
Located just 37 km away, Shepherd Hotel is a short 35-minute drive from Queen Alia International Airport, ensuring a smooth transition to and from your travels.
Book now to experience a memorable stay at Shepherd Hotel.
Please check visa requirements before traveling.
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
الموظفين في الفندق رائعين..
وجود المطعم أو نادي ليلي في الطابق الاخير وعزف الموسيقى والغناء إلى وقت متأخر من الليل ...سبب لي ازعاج وعدم القدره على النوم ...
موقعه جدا ممتاز بوسط اماكن جديده ونظيف
كان نور الغرفه يطفي كثير
Great bar/restaurant on the roof. Great location
Everything they said was a lie. This place is not fit for humans to stay in.
At first, they gave me a room with a terrible smell. The bathroom smelled extremely bad, the door was broken and could not be closed, and everything in the room was in very poor condition. I went to the reception and asked for another room, and they switched me as if they expected me to just accept the situation and stay anyway.
The second room had the same problem. It smelled very bad, and there was water leaking from the toilet, flooding the entire bathroom. None of the rooms have heaters.
I had been awake for two days, so I was exhausted and unable to leave immediately. When I went to the reception to ask for a cancellation, I was told that the manager would contact me. I informed them that I was leaving, but the staff insisted that I stay the night and promised me a full refund once my cancellation request was approved.
They showed me another room that was slightly better and had a heater. I had originally booked for five nights, but after experiencing this building, I decided not to stay any longer—especially since I was planning to bring my family. That night, I also heard disturbing noises, which made me feel very uncomfortable.
Early the next morning, at 7:00 a.m., I checked out and went to another hotel. I was told the manager would be available at 12:00 p.m., and I returned as instructed. The staff member I spoke with was apologetic and seemed used to handling similar complaints.
When I returned, I was told that the manager charged me for one night because I stayed overnight. I explained that I only stayed because their staff insisted and promised a full refund due to the condition of the rooms. However, they claimed that Booking.com charged them, so they had to charge me for one night—especially since the payment was made in cash.
Unfortunately, Booking.com was not helpful at all.
They were lying and didn’t refund and promised me.
they did gave me a shitty room.
الهدوء
لم يكن هناك ماء ساخن للاستخدام ورائحة الرطوبه
Amazing hotel , very clean , staffs are friendly and hospitable , great bar on rooftop
Nothing
الموظفين محترمتين والتجواب السريع
الموظفون
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