Shepherd Hotel

Hotels
8.3 (541 reviews)
Zeid Bin Haritha Street , Amman , jo

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.59
Several reviews mentioned that rooms were not thoroughly cleaned and some surfaces were shabby.
Service
9.06
The staff was consistently described as friendly and helpful, contributing positively to the experience.
Location
9.1
Many guests praised the location for its convenience and proximity to midtown.
Room Quality
7.55
Several comments were made about the rooms being dated and needing updates.
Amenities
8.58
Some facilities were appreciated, but issues with the shower and other amenities were noted.
Value for Money
8.04
Guests generally felt it offered decent value for the price, though some mentioned the need for improvements.
Food and Beverage
8.09
There were no specific reviews about food and beverage quality, so rated as standard for this hotel tier.
Overall Experience
8.36
Overall sentiment was positive, with an appreciation for the staff and location despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:49

Property Description

Prime Location in Amman Business District
Experience the warmth and comfort of Shepherd Hotel, nestled in the bustling business district of Amman. Close proximity to downtown ensures convenience during your stay.

Convenient Amenities
Enjoy a range of amenities including a restaurant for delicious meals, car rental services for easy transportation, and a tour desk to explore the city. Relax in the serene garden or unwind on the terrace, offering a perfect retreat after a day of sightseeing.

Easy Access to Airport
Located just 37 km away, Shepherd Hotel is a short 35-minute drive from Queen Alia International Airport, ensuring a smooth transition to and from your travels.

Book now to experience a memorable stay at Shepherd Hotel.

Important information:

Please check visa requirements before traveling.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: AMM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 541 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.36
A
Abdulrahman • family_with_children • eg
1
Pros:

Just location

Cons:

It was worst hotel i sow in my life.

2026-04-10 • via Nuitee
M
Mga • couple • jo
10
2026-04-06 • via Nuitee
A
Abedalaziz • couple • jo
10
2026-04-06 • via Nuitee
A
Andrea • family_with_children • ch
8
2026-04-05 • via Nuitee
A
Abdalrahman • solo_traveller • jo
7
2026-04-03 • via Nuitee
A
Ayah • solo_traveller • ps
5
2026-04-02 • via Nuitee
M
Magsayo • extended_group • jo
10
Pros:

A great staff

"Had an amazing stay! The hotel exceeded my expectations with its excellent service, clean rooms, and great amenities. Would definitely recommend 😊"

2026-03-31 • via Nuitee
K
Karim • solo_traveller • eg
10
2026-03-30 • via Nuitee
Y
Yazan • couple • jo
8
2026-03-27 • via Nuitee
E
Ezz • solo_traveller • eg
9
2026-03-26 • via Nuitee
K
Kayed • solo_traveller • jo
6
2026-03-26 • via Nuitee
O
Ohood • couple • gb
4
Disappointed and add tiredness to my tiredness
Pros:

the location was ok

Cons:

We arrived at 2.30 am, and there was no receptionist at the counter; there was a security man who was not able to help us or to answer questions. The room was not ready. The cleanliness standard was poor. No toilet roll. I booked a large bed, but they gave me a room with 2 single beds.

2026-03-25 • via Nuitee
K
Khaleel Musleh • solo_traveller • ps
9
2026-03-24 • via Nuitee
Y
Yazan • couple • jo
5
2026-03-23 • via Nuitee
A
abu hantash • family_with_children • jo
1
فندق معفن
Pros:

لم يعجبني شيء

Cons:

الاقامة غير مريحة النظافة سيئة للغاية والصور غير واقعية والازعاج طوال الليل اصوات الأغاني والناس سكرانه على باب الفندق مكان دعارة فقط ارقام تواصل بترن ما حدا برد تلفون ارضي غير متوفر

2026-03-21 • via Nuitee
H
Hemend • couple • jo
8
2026-03-21 • via Nuitee
Y
Yazan • couple • jo
9
2026-03-21 • via Nuitee
A
Abedalaziz • couple • jo
10
2026-03-16 • via Nuitee
A
ameer • family_with_children • iq
7
Pros:

الموظفين في الفندق رائعين..

Cons:

وجود المطعم أو نادي ليلي في الطابق الاخير وعزف الموسيقى والغناء إلى وقت متأخر من الليل ...سبب لي ازعاج وعدم القدره على النوم ...

2026-03-14 • via Nuitee
Y
Yazan • couple • jo
9
2026-03-13 • via Nuitee