Shepherd Hotel

Hotels
8.3 (631 reviews)
Zeid Bin Haritha Street , Amman , jo

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.59
Several reviews mentioned that rooms were not thoroughly cleaned and some surfaces were shabby.
Service
9.06
The staff was consistently described as friendly and helpful, contributing positively to the experience.
Location
9.1
Many guests praised the location for its convenience and proximity to midtown.
Room Quality
7.55
Several comments were made about the rooms being dated and needing updates.
Amenities
8.58
Some facilities were appreciated, but issues with the shower and other amenities were noted.
Value for Money
8.04
Guests generally felt it offered decent value for the price, though some mentioned the need for improvements.
Food and Beverage
8.09
There were no specific reviews about food and beverage quality, so rated as standard for this hotel tier.
Overall Experience
8.36
Overall sentiment was positive, with an appreciation for the staff and location despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:49

Property Description

Prime Location in Amman Business District
Experience the warmth and comfort of Shepherd Hotel, nestled in the bustling business district of Amman. Close proximity to downtown ensures convenience during your stay.

Convenient Amenities
Enjoy a range of amenities including a restaurant for delicious meals, car rental services for easy transportation, and a tour desk to explore the city. Relax in the serene garden or unwind on the terrace, offering a perfect retreat after a day of sightseeing.

Easy Access to Airport
Located just 37 km away, Shepherd Hotel is a short 35-minute drive from Queen Alia International Airport, ensuring a smooth transition to and from your travels.

Book now to experience a memorable stay at Shepherd Hotel.

Important information:

Please check visa requirements before traveling.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: AMM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 631 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.36
H
Hamzah • couple • jo
8
2026-07-17 • via Nuitee
H
Hassan • solo_traveller • eg
3
Pros:

الموقع فقط لابأس به

Cons:

المرافق قديمه وليس هناك اهتمام بتطوير الفندق

2026-07-17 • via Nuitee
ابو محمد • solo_traveller • bh
9
Pros:

كافه العالمين بالاستقبال رائعين جدا ..السيد يزن وأبراهيم ..لم يتسع لي ذكر اسمائهم جميعا ولاكن كلهم على اعلا درجه من الاهتمام والاحترام والابتسامه المشرقه منهم جميعا كل الشكر والتقدير لهم جميعا ادارتا واستقبال ومعامله ممتازه

Cons:

لا شي فقط شيئا ما الاسعار مرتفعه قليلا

2026-07-17 • via Nuitee
I
Issa • couple • jo
7
2026-07-16 • via Nuitee
I
Issa • couple • jo
8
2026-07-16 • via Nuitee
M
Mohammed • family_with_children • cz
7
Pros:

الاسره مريحة والتكييف ممتاز

Cons:

البناء والأثاث قديم للغالية، يحتاج إلى تحديث، الأكثر ازعاجا كانت أصوات الموسيقى ليلا من الطابق الأعلى، غير متاكد من وجود مرقص ليلي

2026-07-15 • via Nuitee
G
Ghassan • couple • jo
9
2026-07-14 • via Nuitee
G
Ghassan • couple • jo
9
2026-07-14 • via Nuitee
Q
qutamee • solo_traveller • sa
2
2026-07-12 • via Nuitee
راكـان • extended_group • sa
3
2026-07-10 • via Nuitee
ابو محمد • solo_traveller • bh
10
Pros:

كافه الموظفين بغايه الروعه والاحترام وخاصه احمد حمدان ..والكل بدون استثناء طيبين جدا جدا

Cons:

الاسعار نوعا ما مرتفعه ..

2026-07-09 • via Nuitee
Y
Yahya • couple • il
7
2026-07-08 • via Nuitee
M
Mga • couple • jo
10
2026-07-08 • via Nuitee
F
faisal • solo_traveller • sa
10
2026-07-06 • via Nuitee
فهد • couple • sa
1
مستحيل ارجعله ثاني مره
Pros:

احسن شي اعجبني الموقع فقط

Cons:

الموظف في الاستقبال كان تعامله سيئ بسبب حجزي من بوكنق ، ثانياً الغرف سيئة وكانت الغرفه الي حجزتها مختلفه عن الواقع ، لايوجد شامبو ولا مناشف ولا حتا تلفون لازم انزل تحت للرسيبشن، ثالثاً والله يااخوان اصوات الديسكو الي تحت والي فوق جداً مرتفعه لدرجه ماقدرت انام بالليل ، والفندق ماينفع عوائل ابداً كل الموجودين من اصحاب الكوفي الي تحت والمطعم كلهم سيئيين وتعاملهم سيئ

2026-07-05 • via Nuitee
A
Azyyati Sofiyya • extended_group • jo
3
not recommended
Pros:

nothing

Cons:

the room is very dirty, the light in the room also very dim. the reception is not friendly at all.

2026-07-04 • via Nuitee
M
mohamed • solo_traveller • ae
10
2026-07-04 • via Nuitee
البدريmousa • couple • jo
10
2026-06-30 • via Nuitee
A
Ahmad • solo_traveller • ps
1
Wouldn't do it again
Cons:

Dirty, exteremely low water pressure,

2026-06-30 • via Nuitee
صقر • extended_group • sa
9
2026-06-30 • via Nuitee