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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Packed lunches
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Private check-in/check-out
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Shuttle service (additional charge)
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Shared kitchen
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Baby safety gates
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Outdoor furniture
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Fruits
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Badminton equipment
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Snack bar/deli
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Golfing on site
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Playground on site
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Scuba diving on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Housekeeping on request
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Private picnics
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Reception hall
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Japanese garden
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Fishing nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Charcoal grill
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation:
Castle Palace Kandy offers elegantly designed rooms with modern amenities, including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature a balcony for a stunning view of the surroundings.
Diverse Dining Options:
Indulge in a culinary journey at the hotel's restaurant, serving a variety of cuisines from Chinese to French. Special dietary needs are catered to with vegetarian, dairy-free, and halal options available upon request.
Exciting Leisure Activities:
From a fitness centre to a children's playground, and even a hot tub, this hotel provides a range of activities for guests to enjoy. Explore the scenic area with hiking, diving, and fishing opportunities nearby.
Book your stay at Castle Palace Kandy now for a luxurious and unforgettable experience!
Location
Guest Reviews
I had a truly unforgettable stay at this property. The location is stunning, situated right in front of a tranquil lake and surrounded by inspiring nature that makes you feel instantly relaxed. The architecture of the hotel is a work of art—unique and beautiful at every turn.
What truly brought this stay to life was the incredible staff. My bad i forgot this incredible staffs name who took care of us. He is the Best. They didn't just provide service; they provided genuine connection. Whether it was a warm greeting by name each morning or their intuitive ability to anticipate what I needed before I even asked, their presence made the property feel 'living' rather than just a building.They shared local stories, offered thoughtful recommendations, and checked in with a sincerity that is rare to find. It’s that human touch—that feeling of being seen and cared for—that transformed a great vacation into a deeply personal and memorable experience. They are the heartbeat of this hotel.
If you are looking for peace and a connection with nature, this is the perfect place. I can't wait to return!"
We took the suite on an upgrade offer and it was stunning. The views of the lake were superb. The room was as spacious and tastefully decorated with a great bathroom. The location was very quiet about 30 mins from central Kandy and 2 hour from Knuckles which was ideal for us. The food was excellent with a generous breakfast and good dinner options. Finally the staff were amazing, genuinely kind, attentive and helpful.
The light switches were a bit puzzling but we got the hang of them after one night.
Außergewöhnlich schöne Lage und sehr zuvorkommende Gastgeber, die sich unglaublich bemühen, einen schönen Aufenthalt zu bereiten. Im See kann man wunderbar baden. Auf jeden Fall sehr empfehlenswert zum Entspannen auf der Reise. Wir haben von hier aus schöne Ausflüge in die Knuckle Mountains und zum Rangala Natural Pool gemacht.
Everything was fantastic
Nothing
A beautiful building in lovely surroundings with the lake on 3 sides.
Great bedroom, fantastic shower, and a balcony in the trees with birds and chipmunks in the branches.
Staff couldn’t be more helpful. Breakfast was super. The reception rooms were lovely with views of the lake.
This is advisory and not that we didn’t like it, but it is located down a single track lane, with sharp turns and slopes. Some drivers wouldn’t come down it so needed the manager to organise a TukTuk.
Lovely staff. Amazing views. Ridiculous price. Great breakfast. Right in the heart of nature.
The road leading up is narrow. So be prepared. But almost all jungle properties are similar. It’s why the
Views are so spectacular.
La struttura è davvero meravigliosa. Sebbene la strada per raggiungerla sia un po’ complicata in realtà il disagio viene ripagato dalla bellezza del luogo. Le camere sono spaziose e con vetrate bellissime verso l’esterno. La sala comune è unica nel suo genere poiché la casa è incastonato dentro una roccia. Il cibo è delizioso e i gestori lo sono altrettanto. Gentilissimi, molto disponibili e davvero affabili.
It's not a conventional hotel or resort. We saw at least 20 species of birds including Srilankan Grey Hornbill (they wake you up by knocking on your window). We enjoyed the lake, reflections of mountains on water and the stuff is wonderful.
It's a little understaffed.
The property was very good, nicely maintained and had a rustic charm. Surrounded by lake and greenery. Food was delicious and the staff were wonderful.
One the best place in Kandy!
Liked everything
Mooie plek met een prachtig uitzicht. Vriendelijk personeel, lekker ontbijt en goede cappuccino.
Houd er rekening mee dat het écht in de middle of nowhere is, en dat je er alleen met een tuk-tuk kunt komen.
Peaceful location, very friendly and helpful staff, they did everything to satisfy our stay !
Lacking maintenance and cleanliness
The location is outside of town but it worth it, next to the lake secluded place
The staff was amazing, they make sure that you are well taken care , prepared specially vegetarian breakfast fast with large spread. Night was wonderful with bonfire and some fire crackers . Best value for money
The Lake view
Geweldige locatie. De mooiste tijdens ons verblijf in Sri Lanka. Mooi uitzicht, fijn hotel, Personeel uitstekend en iedere avond maakte ze een kampvuur voor ons. Avondeten brachten ze naar ons terras, we logeerde in de suite met uitzicht op het meer. Je zag continu diertjes/vogels waar je ook keek. Een belevenis! Onze chauffeer kon er niet komen met zijn auto maar ze belde tuktuk voor ons of brachten ons zelf naar de hoofdweg.
Wow!! Location, views, quality to the bed, bathrooms and hosting. So amazing with a campfire in the evening.
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